34 comments found.
Private Ticket #4534976. Please find a solution for this ASAP
The theme, which has very attractive graphics, immediately presented itself full of problems. We contacted support and at first they gave a quick response but did not completely solve the problem. Now they answer us that to solve a programming problem of theirs (the theme is written in a messy way) we have to buy a plugin priced 99€. This is absurd. We have been buying themes from Theme Forest for years with various companies, but never, just never, had it happened that a developer told us to buy a plugin to solve a programming problem.
Yo!
Thanks!
Hi, I cant import demo content in local. photos have problem. and in responsive version top menu is always open. how can I fix this? please give me demo content as a file
Hello, Create a support ticket through the following link so our support team can deliver the correct resolution.
https://droitthemes.ticksy.com/Dropdown menus in mobile responsive device are not working in theme files itself. already raised the ticket but didnt get responded yet. please fix this issue on priority.
Hello, Please check your ticket. we already replied.
Hi is there a child theme supplied with this theme? I can’t see any mention of it on the documentation?
Yes, the theme package include a child theme.
Good Morning, I am wondering if you can tell me how to disable the page loader please? Thank you
Hey, would this theme be suitable for a blog for children?
Yes , This theme are suitable for children blog.
are you related to https://themeforest.net/item/playroom-kids-party-venue-theme/28419261?
Themes are so much alike
Hi,
No, we are not related to the mentioned theme or theme’s author. But some of the theme elements look identical to the Kidzo Theme.
[05-Jan-2023 06:22:28 UTC] PHP Fatal error: Uncaught Error: Class “Elementor\Scheme_Typography” not found
My support period is expired, I don’t want to renew, but your theme should be updated to be compatible to the latest version of Elementor !!
how can we fix this?
Hi,
Please ensure that you are using the latest theme and core plugin (Kidzo Theme 1.0.9 and Kidzo Core Plugin 1.0.8).
Does not work with any version after Elementor 3.6.0. PHP Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found
Hi, please create a support ticket here;
https://droitthemes.ticksy.com/Hello , how can i change the number phone? i change it from header but if a click on it is not my number . THX
Helloooooooo i neeeddd helllllpppp
I am unable to access the documentation for this theme. Can I please be provided with a working link?
Thanks!
Hi, unable to import demo content
Please create a support ticket: https://droitthemes.ticksy.com/
Hi can I get a sale price?
Hi, We currently don’t have any sales offer going on. Please provide us with your email ID. We provide time to time event discounts and offers. We will alert you as soon as Kidzo offer discount offer goes live.
Can’t Import Demo Content
I have installed this theme on the flywheel after purchase. But couldn’t import the demo content. Very disappointed. Can you just make it possible? My clients are waiting for projects.
PRIVATE TICKET #2911706
Issue has been fixed.
Thank you very much for confirming!
how can you reduce the social media settings for teachers? I only use Facebook and insta
We we will add it in the next version. In the mean time, please create a support ticket: https://droitthemes.ticksy.com/
Bugs introduced through latest update – In the title bar, home becomes hoem . Needs better quality control.
Can you please send us screenshots of the issues you are facing?
Kidzo: header.php , line 182
Thanks for notifying, we will correct in the next version.
hi author, how do i remove or hide the age, tuition fee, in program detail? thanks
Please create a support ticket: https://droitthemes.ticksy.com/
I cant install the plugins that come with the theme. I check the documentation links, they are not opening
Please check, they are fixed now. You can install the plugins and also can access the documentation.
