225 comments found.
Hello, Please How do you edit the Mega menu..Thank you
Hi There,
1.. If you want to use elementor content as megamenu content then you need to edit Elementor template. Just go Dashboard -> Templates then edit the megamenu template and put your content. then go to your menus and expand a item which is you want to create mega menu. Then turn on mega menu switch and select elementor template then select a elementor template form megamenu template selector.
2.. If you want to create simple mega menu then add menu items and expand parent item and turn on megamenu switch and select megamenu columns and save it.
If you need further help don’t hesitate to contact me ( mehedidb@gmail.com )
Thanks!
Hi,
I can not edit all pages of my template pages using Elementor or even Elementor Pro.
A sample is the page Blog where I can Edit the main text box but I can not edit the boxes Latest Post, Search box, Categories, Calendar and some images are not editable.
Could you please help me.
Thanks
Joylton
Hi There,
At first you need to set edit permission with Elementor, go Dashboard -> Elementor -> Then set the edit permission.
NOTE: Default post grid, search box widget, categories widget and calendar widget you can’t edit with Elementor because it’s default WordPress widget, but you can customize it in widget section, for customization go to Dashboard -> Appearance -> Widgets.
If you need further any help, please send a help mail to ( mehedidb@gmail.com )
Thanks!
Hi
i install AWS server but theme option not show
Hi There,
Please send a help mail to ( mehedidb@gmail.com ) with WordPress login credentials, we will check the issue.
Thanks!
I send mail
Your problem is solved, please check your mail.
Thanks for your support.
You are Welcome!
Hello… I didn’t find anything about getting other languages for my website, can you please send me some info on which plugin should I use, and how?
Thanks.
Hi There,
Not included all language with theme package, our theme is ready for translation that means theme option, meta, and other option can be translated with WPML. It’s not mean to translate website contents.
Hope you understand.
Thanks!
Hi there
everytime i try to install the theme and then install all the recommended plugins my website crashes
Hi There,
Can you please share your login credentials to ( mehedidb@gmail.com ) so that we can check the issue and fixed it as soon as possible.
Thanks!
After installing uTech theme and demo content, some items that should be laid out left-to-right are laid out vertically. For example, the members of the team are stacked vertically instead of side-by-side. Also, the customers are stacked vertically, instead of side-by-side. I’ve made no changes – it looks like this immediately after demo content install. How can I resolve this?
Hi There,
It’s not possible vertical slide by slider, but if you want to show it from left or right on scrolling then you can do it by elementor motion effect animation.
If you need further help with any issue please send a help mail to ( mehedidb@gmail.com ).
Thanks!
FYI: the latest version of Elementor 3.5.5 seems to break the uTech theme. If I downgrade to Elementor 3.4.8, it works fine.
Hi There,
Thanks for your kind information, we will update it for your with Elementor latest compatibility.
Thanks!
Hi, I just got this theme today and I tried installing the demo data through one-click import and it returns this error;
Import Failed
Whoops, there was a problem importing your content.
Import Failed
An error occurred while fetching file from: https://brisbanetech.com.ng/wp-content/themes/utech/lib/dummy-data/content/customizer.dat!
Reason: 404 – Not Found.
Hi There,
No one face the problem like you, but you don’t worry we have two method for demo importing. Please try with 2nd method or if you unable to import or if you need further help please send a help mail to ( mehedidb@gmail.com ).
Thanks!
SO Frustrated! Just purchased and already not working. Installed theme, child theme but cannot install core plugins. Error: An error occurred while installing Ultimate Adddon: Download failed. Unauthorized.
Host says this is a developer issue.
Hi There,
We don’t understand why you face the issue, because no one get the issue like you.
By the please send a help mail to ( mehedidb@gmail.com ) with your login credentials so that we can also check the issue.
THanks!
Hi
How can I change Photos in Slider? Where re they stored in text Photos: Technology__ (3),111.jpg, 222.jpg IT Solutions & Services Photos are in start Page on the top.
Regards Mag. Selatin Qehaja from Vienna
Hi Selatin,
At first you need to edit the page with Elementor, then you need to edit header section then you need to replace your image with slider image.
If you are don’t understand or if you are unable to set then please send a help mail to ( mehedidb@gmail.com ) we will help you to add or we will add it for you.
Thanks!
Hi sir, how can I optimize its speed? It’s very slow speed on both mobile and computer.
Hi There,
After your customization please remove previous all revisions from database, then optimize database then use cloudflare or other CDN.
Hope after the changes you will get faster your website.
Thanks!
I have done all this things, but your demo theme is already very slow.
Hi There,
Sometime it can be happened for hosting server and their response time please check your hosting server also. By the way you can also optimize image and code, and also you can use a caching plugin.
Thanks!
Hey there. I am having a lot of trouble creating consistent blog posts using this theme. When I copy a previous post, the formatting is missing and it looks horrible. Can you please let me know how I can set up the blog post templates correctly?
Hi There,
You can make blog posts two ways, one of default another is by Elementor.
For default: you can formatted posts with so many types like ( audio, video, gallery etc. ).
For Elementor at first you need to set edit permission posts with elementor, Elementor -> Settings -> check posts edit. example: https://prnt.sc/26qgwoh Then you now you need to edit the posts with Elementor from blog posts.
Hope you understand.
If you need further any help don’t hesitate to contact me to ( mehedidb@gmail.com ).
Thanks & Regards!
Hello BDEXPERT;
I have issue with uTech team. I bought Elemantor pro. And via this plugin. I’m trying to edit header section of my Wordpress. But It occurs an error as you can see in the screenshot:
https://prnt.sc/26pxvqzHow can I solve this problem? Can you help me about this issue
Hi There,
We are made footer with Elementor templates, so If you need any change in footer section then you need to edit in Dashboard -> Templates -> Footer Template -> Edit with elementor.
After going to edit mode with Elementor you can change anything whatever you want. Hope you understand.
If you need further any help please send a help mail to ( mehedidb@gmail.com )
Thanks!
Hello again, I didn’t do it by myself. I just want to add custom header menu which optimized by me. Would you please help me.
Hi There,
We will help you to add your menu, please send a help mail to ( mehedidb@gmail.com ) with your website login credential.
Thanks!
Hello Im sending now.
Ok
Hello,
I need help please, The server hosting website is an VPS on OVH
since I installed the theme on the wordpress site, my VPS no longer works
I even tried to restart the VPS server
Hi There,
If problem in your VPS server then we can’t do anything because we are not manage VPS server, but if you are face any problem in your theme or any technical issue with theme then we can resolve it.
We are really sorry for your problem, please fix the server problem then if you need any help please let us know.
Thanks!
Hi Mehedi, it’s me again. Even after following your instructions 2 of my pages did not hold the composer setting. I’m becoming frustrated and do not wish to rebuild 2 whole pages. Are you able to assist? I sent an email yesterday already.
Just so you are aware, I also created a second staging site, uploaded theme afresh and was experiencing the same problem despite following your composer instructions each time so idk what’s going on
Please check your email.
I’ve added theme to WP, but I’m not able to upload two logo images, one for light and one for dark background.
Need help to achieve that.
Hi,
Really sorry for your inconvenience, you can upload the logo from uTech Option -> Header -> Logo Upload.
NOTE: Default logo is working by default. and sticky logo is 2nd logo which is showing in sticky mode.
If you are unable to upload it then I can upload it for you, you need to share login credentials for it. If you are unable please send a mail ( mehedidb@gmail.com ) with login credentials.
If you like our product please take one minute an put a 5 star rating. It will help me to improve my product and support.
https://www.youtube.com/watch?v=lgIETj0wqbsThanks!
Hi,
Beautiful theme. Do you support RTL already?
Thanks!
Hi There,
Thanks for showing interest in our product, by the way right now it’s not full ready for RTL, but we have plan to do it RTL in upcoming updates.
Hope you understand.
Thanks!
Hi, I’ve just bought your team uTech not long ago and started to edit the page, but I cant seem to find any option to change the color(looks like some sort of background overlay) thats behind the guy on the main page of HOME V5..
Hi There,
Please send a help mail to ( mehedidb@gmail.com ) with some screenshots, which is you want to change.
Thanks!
Hi!! It’s me again. I am having an issue whereby once I’ve uploaded all of the relevant information into a page without making major changes to the style of the page (Services Page) that it is showing terribly on desktop (not at all like the demo page – the content gets boxed instead of taking up the whole page and pics get cut off) but views wonderfully on mobile. I don’t know if this is a bug or what. But I need help fixing this. Thanks for your time and assistance.
Hi There,
Maybe you set default template by mistake, please set it COMPOSER TEMPLATE form page template section. go Dashboard -> Pages -> Edit Page -> Then Update Page Template -> Update.
If you need further help please let me send a help to ( mehedidb@gmail.com ).
If you like my product please take one minute and put a 5 star rating it will help me to improve my product and support.
https://www.youtube.com/watch?v=lgIETj0wqbsThanks!
I am trying to import Home page v3 and I get this message:
Import Failed Whoops, there was a problem importing your content.
Import Failed An error occurred while fetching file from: https://atl845.e.wpstage.net/wp-content/themes/utech/lib/dummy-data/content/content.xml! Reason: 401 – Unauthorized.
Hi There,
This problem is made from your server authentication, so that you are facing the problem, by the way can you please share your login credentials to ( mehedidb@gmail.com ) so that we can also check the issue.
Thanks!
Hi There,
You can’t change the list background with the option but you can change list item each with the option panel, actually we are used dropdown list background color, so if you need change then you need to write custom CSS to change it. Just copy the code and paste it in custom CSS field in option panel and replace with your color code.
ul#nav li ul {
background: #202030;
border-bottom: 3px solid #0045ff;
}
By the way, you don’t worry we will add background change options for you in our upcoming theme update.
If you like our product please take one minute and put a 5 star rating, it will help us to improve our product.
https://www.youtube.com/watch?v=lgIETj0wqbsIf you need any help please send a help mail to ( mehedidb@gamil.com )
Thanks & Regards!
Hi,
We are updated options please download the latest version.
Thanks!