12044 comments found.
I have this same problem as this issue here: https://forums.envato.com/t/issues-with-listing-pro-pricing-plan/269326 I asked several times for help before my subscription for support ran out and nobody ever helped me. It’s why I have felt so frustrated with you support team and stuck for months.
Hi cloudnein,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th 
!
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We purchased this theme awhile ago. Is there a way to track ad clicks?
Hi ecoyork,
Yes, our solution has a very comprehensive built-in ads system for business owners to run ad campaigns and track from the user dashboard. The targeted listing ads are shown on various different prime spots throughout the directory to maximize the conversion. To learn more go here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you! Is this something that’s new since version 2.6.2 ? That’s the version we’re currently running.
If so, is our version easily upgradable to the new version without many issues?
Hi just following up before we renew our support if our version is able to be upgraded?
If you don’t have any customizations you can easily update it. You don’t need to pay for support to update the theme, unless you need tech support.
https://docs.listingprowp.com/knowledgebase/how-to-manually-update-listingpro-wordpress-theme/You can see the update logs here https://listingprowp.com/update-logs
Thanks.
Do you have a way to track the ad clicks?
Also, when creating an ad through the dashboard even though i have 3 listings, i’m only seeing 2 of them in the ad campaign drop down. Is there a reason i can’t create an ad for the other?
I was hoping on the backend in the dashboard we could see a report of ad clicks.
We cound where to edit the phone number on the ads. But still trying to see where we can view any additional tracking and the other issue noted above. Thanks!
Hi ecoyork,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi I have not been able to get an answer regarding where to track ad clicks? Can someone please help provide direction on that?
If you run the Ad from the backend Wordpress dashboard though, then it doesn’t appear in the user dashboard? How can i track ads that i run from the backend?
Hi I submitted a question regarding the ads but have not received a reply? I can see you can create your own ads, but am not able to see statistics if we create the ad from backend?
Hello I’ve got a pre-sale question about the event theme. Is there a possibility to add an event and make it recurring from the event page. For example you ad one event and add multiple event dates from the back-end event. So it will be visible mulitple times each for every date when browsing the event listings. Please let me know, thanks in advance!
Hi ivankomplot,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Ivan, sorry for the delay in response.
Yes, you can add recurring events with EventPro.
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to remove / disable features that I do not need for my listing website?
Hi trulythanaka,
Thank you for your interest in ListingPro!
Yes, it is possible.
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
This theme is not compatible with PHP 8 apparently. It’s a shame.
At least MedicalPro isn’t
Hi tantration,
We are really sorry bur we didn’t have tested it with PHP 8.0. We suggest you to use PHP version 7.4 as it is a stable version
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Will this theme work with PHP 8.1?
Hi jonathanhez,
We are really sorry bur we didn’t have tested it with PHP 8.0. We suggest you to use PHP version 7.4 as it is a stable version
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Jonathanhez,
We are really sorry bur we didn’t have tested it with PHP 8.0. We suggest you to use PHP version 7.4 as it is a stable version.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I have a load of comments of questions coming into the ‘inbox’ didn’t even know this existed are they coming through the forms? How do I reply is it sent via email?
Hi fusiondesigner,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I don’t need cookie cookie responses, I was asking where all these questions go or how do I get notified about them.
I read that what use is it?
Hi Natyra, I’m sorry… but I need real answers, so far I’ve only received ready-made answers from you, with very vague answers… I asked a few months ago about QR Code and got an empty answer, and now I asked again and I received empty answers… So, if possible, I would really like to have a real answer to the questions I asked.
Pre-sale questions…
These questions are about the forms of payments…
I intend to buy the ListingPro platform and EventPro, I also intend to use the MercadoPago Add-on as a gateway
1. Is it possible to create free events? 2. How does the producer withdrawal work? 3. How does the convenience fee withdrawal work? 4. What are reports? 5. How does each payment method work? 6. Is there a possibility of implementing the transfer of tickets to third parties? 7. Is there a way to limit entry by CPF? (Brazilian SSN) 8. Can the Platform User buy tickets for different events? And view all tickets on the same account?
Hi sorry for the trouble. Please see the answers to your questions below:
1. Is it possible to create free events?
YES
2. How does the producer withdrawal work?
If you mean how the Withdrawal Procedure for an Event Organizer works then please watch this https://youtu.be/_60GqsKZBn8?t=877
3. How does the convenience fee withdrawal work?
This will depends on what payment gateway you use. It has nothing to do with EventPro.
4. What are reports?
Please share a screenshot of what reports you are referring to.
5. How does each payment method work?
Please elaborate your question.
6. Is there a possibility of implementing the transfer of tickets to third parties?
Please elaborate your question.
7. Is there a way to limit entry by CPF? (Brazilian SSN)
Sorry there is no such feature.
8. Can the Platform User buy tickets for different events? And view all tickets on the same account?
Yes absolutely.
Hope this helps. Please kindly get back to us with the clarifications requested above.
Also please watch the following videos.
Part 1 – https://youtu.be/_60GqsKZBn8
Part 2 – https://youtu.be/fbLwIkoAspc
Thanks!
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please check the ticket #223047. It’s extremely urgent. Thank you.
Hi tantration,
Please kindly bear with us until one of our support agents is available.
Thank you for bearing with us!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I created a ticket through the support system over a week ago, and have yet to receive any response. This is quite disappointing considering I have paid for the support. I have been to the support forum a few times this week to look for a response but have been disappointed each time. Please can someone have a look at my ticket. Thanks.
Hi Wayne_R,
Please kindly check again, we replied to it 7 days ago (within 24 h of the time that you have opened the ticket).
Best Regards,
Natyra from Cridio
Customer Success Ninja
I was asked for more info which I provided then. Have a look at your time line on the ticket. It says updated 6 days ago.
Hi Wayne_R,
What’s the ticket #, so I can help you faster with that?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Your help desk should have a ticket number, considering they responded to it. The ticket number is #221841.Thank you..
Hi Wayne,
Please kindly check, your ticket has been responded within 24 hours.
Extremely sorry for missing your comment.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
your preview not working bro, just loading?
Hi mactology,
Thank you for contacting us!
What link are you referring to?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have a couple of questions before buying. I need any user can add listings without having to register. Is this possible? I’d also need to hide packages because I’m only going to need the free one. Can I do this? Is there a front end dashboard for administrators or do they need to use wordpress dashboard ? Thank you!
Hi eli1234,
Thank you for your interest in ListingPro!
1.When someone tries to add a listing they will have to create an account.
2.Yes, you can remove the pricing plan feature.
3. Yes, you’ll need to use wordpress dashboard since ListingPro theme is a wordpress dedicated theme.
There are three daashboard, for admin, listing owners and visitors that want to sign in
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, I can’t log into your support page. It says no security. Please fix. TY
Hi ssukdev,
We are sorry to hear that you are running into an issue.
Can you please try again because it’s working fine from my PC?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Does this theme support RTL Languages Arabic?
Hi iraq2018,
Thank you for your interest in ListingPro!
ListingProWP doesn’t officially support RTL. You can download a 100% translated file of the Arabic language here https://github.com/listingprowp/Localization/tree/master/Arabic. As for converting your theme to RTL, you may google How to make a WordPress theme RTL and follow the instructions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Parsing error: Missing ‘}’ or object member name (lot of errors in search console). Presume this is from the schema addon?
Hi fusiondesigner,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
my licence support over how to fix space between link and https “To get Claim for listing, click of following linkhttps://XXXXXXX.com/payment-checkout/?listing_id=4017&claim_plan=2798&user_id=23&claim_post=4039"
Hi samanch,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that all of our add-ons are on SALE 40% OFF.
The offer lasts until February 28th !
No need for a coupon, you’ll get the %OFF when you check out.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I found another site that uses your theme and the same contact system I would like to use https://web.archive.org/web/20210301074808/https://bestamericanpsychics.com/immediate-readings/
Here is an annotated screen shot: https://ibb.co/H7KRdBr
Is it possible to add call and chat buttons like this one does?
This is of course the listing archive and I would need the same buttons to appear in the relevant listing details.
I would also need to be able to create an archive of only the advisors which are online.
Apologies, I asked this question above and then replied to my own question with more information. I think it caused your team to miss my question.
My basic question is: can I do this on my own or do I need to hire you for custom work to achieve this functionality?
Hi clearintent,
Thank you for your interest in ListingPro and please accept our apologies for the delay!
1. Yes, you can add the call now button.
2. Creating an identical design will require custom work. For customization please kindly fill out this form to get a free quote. click here
3. You can’t separate the online/ open listings but you can filter them with Advanced Search Filter -> https://docs.listingprowp.com/knowledgebase/how-search-filter-work/
Yes, you will need to make some customizations.
No worries at all!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra
When you say yes, I can add the call now button. Is there documentation on how to do that?
I was poking around in the backend demo and I couldn’t figure out how to add anything custom at all to either the listing archive or the listing detail.
I would like to try to add a small image or something as a placeholder in the demo just to see how easy it is.
Thank you so much
I am sorry, I thought I had replied on this thread already.
You said I would be able to add the call now button without customization. That’s great!
Could you show me how I would add that code in the backend of the demo? Even adding a small image in the listing archive and in the listing detail would basically show my how I would add the code.
In working with the backend demo, I was concerned that it was not possible to add anything custom to the listing in either the archive or detail.
Thank you so much William
Pre-sale questions…
These questions are about the forms of payments…
I intend to buy the ListingPro platform and EventPro, I also intend to use the MercadoPago Add-on as a gateway
1. Is it possible to create free events? 2. How does the producer withdrawal work? 3. How does the convenience fee withdrawal work? 4. What are reports? 5. How does each payment method work? 6. Is there a possibility of implementing the transfer of tickets to third parties? 7. Is there a way to limit entry by CPF? (Brazilian SSN) 8. Can the Platform User buy tickets for different events? And view all tickets on the same account?
Hi arthurmedeiros,
Thank you for your interest in ListingPro!
1. Yes, you can create free events.
2,3,4,5. You can see it in the following youtube video. here.
6&7. Would you mind clarifying these two for me.
8. Yes, the user can buy as many tickets as she/he wants, and he can see them on the backend.
For detailed information, you can read this blog.
Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Cridio
I have a pre sales query, for any listing website there will be two parties 1. Who is listing their business. 2. Other party who would be using the business services.
Is there any separate login and dashboard for both parties?
Hi eksathi,
Thank you for your interest in ListingPro!
1. Listings can be added by the admin or by listing owners (Businesses, people etc based on the profile of the web directory).
Would you mind explaining this please -2. Other party who would be using the business services.
2. Yes, there is a dashboard for business owners, a backend for the admin, and a dashboard for the visitors.
Best Regards,
Natyra from Cridio
Customer Success Ninja
When on Places Pro homepage and click on category Shop then resize the browser to it’s smallest size (Mobile View). Then resizing the browser to full screen. All listing data is gone. I tried this in many browsers and another laptop. All the same. Supports says it’s not a fault in the template it must be cache problem on server or my browser. Does anybody else have the same problem as me? Is it me or is it the template?
I would like to use the Places Pro demo but it’s not possible this way.
We are sorry to hear that you ran into this issue. For our team to properly investigate this matter please report using the Bug Reporting Tool
If this matter is urgent kindly open a support ticket via helpdesk.
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