17 comments found.
Text Block in Page Builder not working
the sp page builder version of the latest download package is out of date. The version is always 3.8.10. So, upgrading to Joomla 5 creates problems and the site crashes. How can I download the latest version of sp page builder?
what I will get after extended purchase I need to get to make the Arabic pages work rtl and the error I get in sp simple portfolio wich get that error
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘) ORDER BY id ASC’ at line 3
and when I get that support I hope as soon as possible
how much do I need to pay?
will you please answer me? Does support update the site and solve problems? so I will pay immediately
our support team request you to provide the login details. in support forum. kindly provide the details.
I gave the all information 2 days ago and still nothing happened
The issue you mentioned was not from our template. Its from the SP portfolio. Our developers working on it. They will resolve Soon. We can’t solve the problems instantly unless its known issue. Since its from SP portfolio we have to consult with the extension developer.
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I tried to change the direction and the language based on my simple knowledge of css Please complete and also upload this sentence from the pages “User We will give you complete account of the system, and expound the actual teaching the great explorer of the truth, the master-builder of human happiness. Website: http://www.windstripethemes.com""
idid not get any help and the site give me that error “1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘) ORDER BY id ASC’ at line 3” i need help
sp simple portfolio not working not working i can not add or delete or edit any item
Looks like you have provided wrong purchase code while creating support ticket. Kindly provide your valid purchase code so that our support team will verify your purchase. We don’t have any proof of your purchase even in your comment there is a badge namely “purchased” appeared next to your profile name its missing.
I did provided the right purchase code and nothing happened yet also
Your purchase is expired. Kindly renew your purchase
i want to remove that “User We will give you complete account of the system, and expound the actual teaching the great explorer of the truth, the master-builder of human happiness. Website: http://www.windstripethemes.com"" from pages
Hi kindly create a support ticket at our help desk. Our support team will help you with this.
ok thanks
no one answer me and i need the RTL for the template
Today is Holiday. You will get answer from our support staff tomorrow
no one help me yet i did give you the information on the ticket since 6 days and no one help me
Share your ticket I’d here. We will inform our team to give more priority in your ticket. Actually it was holiday here. Today only our employes come to work they work on priority basis. Am sure they will resolve your issue today
hi i can not get to the support they want and i have a problem with the template
You are not authorized to view this resource. that’s what i get when i need to ask
Hello! Until your support account is fixed you can email me about your issue and your purchase code at windstripethemes@gmail.com
You need to create a account in our help desk. After that only you are allowed to create a ticket in our help desk.
Hello, how can I set a multilingual website with this template? Do you have any instructions? Please help me
Hello! I see your free support has expired a year ago, did you not use the template until now? Remember if you wish to use it again on another website, you will need to purchase it again.
Hello, I am thinking of buying this template. One question: Is there an option to add an instagram icon on the social media icons on top, also in bottom ?
Thank you for showing interest with our template, Yes we can add instagram icon in topbar. Also you can add the icon anywhere in our template. We have options.
can i change the color?
Hi alyaa77,
Yes, You can change the color with our builderhub joomla template. we have a preset color options in template settings. you can able to change any color you want.
No real quick start pack. and the one included is broken sinse it is a backup of a site using Akeepa.
The whole template is full of custom css and html snippets not real css sheets. no optimized and no support for RLT
Lots of missing features like proper dynamic linking of menu items and not using joomla builtin themed menus and modules. You will need to change manually all links within pages if you change a menu item
Hi!
1. The quickstart is a backup of our demo, it is basically a Joomla installation with our template included, after you install, your website will look exactly like our demo. If it were broken, the template would not have been approved for sale here.
2. It is normal that a template will come with custom css, that’s what makes it different from other templates. If I recall, there is an option in Sp Page Builder to export the css into an external stylesheet file if you wish to. Also you can optimize the template within the template options when you are finished with your website. RTL support is included if you check Helix Ultimate features.
3. You do not have to change manually if you do not want to, you can create a menu module and replace our links if you wish to. We worked like that because clients often got confused with all the extra menus and modules. It’s not complicated to switch between them.
This is the 3rd time you are changing your review, adding or removing some ideas. Yesterday you were accusing us we give broken templates so we can charge you for installation services. May I ask when did you send us a support request (not only about installation, but for any problem you encounter) and who asked you for extra money?
Good after sales service !!!
Thank you for your comments, if you like our template and support kindly rate 5stars it will help our small company growth.
Congratulations! Nice Work, Good Luck With Sale 
Thank you
Congratulations!
Amazing Work, Good Luck With Sale
Thank you! 
Congratulations my friend. Good luck with sales.
Thanks!
This is Beautiful!
Thank you
Congratulations! Nice Work, Good Luck With Sale
Thank you
Nice Work, GLWS
Thank you
