303 comments found.
Hi, I am having issues with the Slider Revolution. It is not displaying on the live website, only in edit mode.
Hi,
We recieved your ticket, you will get reply soon.
Thanks
I just purchased the theme and was wondering how I “One Click Install” the demo content? I’m very familiar with Wordpress, but can’t find any links or buttons or instructions on how to One Click Install demo content. Thanks, Brendan
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Hello ,
WPBakery Page Builder InstallWPBakery Page Builder External Source Required Revolution Slider
is not working ?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
i just buy your theme , and i’m so disapointed, all sources images are low in version like old game , why did you say is in HD image ??? !!! I ll never trust you anymore
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi can you send me a large image of the leaf that is used throughout the site please?
Hi,
Please give your mail id, we will send you.
Thanks
Is version 1.3.1 of the theme compatible with Wordpress 5.9? Is the theme also compatible with PHP8.0?
Hi,
Yes our theme is compatible.
Thanks
Hi, your changelog on themeforest for this theme has incorrect theme versions. For example 10.11.2021- Version 1.2.1 – NEW! This should be Version 1.3.1. Also, updated versions for WP Bakery and Slider Revolution are not included in Appearance – Install Plugins as updates after update to theme version 1.3.1. Can you please make sure you release latest compatible version of these with the theme release? Thanks, Nicola
Hi,
We updated the changelog and yes, we release latest compatible version plugins.
Thanks
Good morning, we make use of your theme since 2018 but need to update is now. Our IT helpdesk asks for a ZIP file. Can you send us a ZIP file with the latest update? Thanks for your help Kind regards Hans Boer
info about our license: Item URL: https://themeforest.net/item/garden-hub-lawn-landscaping-wordpress-theme/20200747 Item ID: 20200747 Item Purchase Code: 35e1bc40-33be-4805-aea0-16a84d967f86 Purchase Date: 2018-01-23 19:33:27 UTC
Hi,
Please download it with your purchased id.
Thanks
Hi, Thanks. You mean via WordPress or via ThemeForest? (via Themeforest, I see no option to add our ID, only to pay for a new theme) If we download it via Wordpress, will it effect anything inside the current website?
Thanks for your help (I am a Dummy unfortunately )
Kind regards Hans Boer
Hi,
Yes, via themeforest.
Thanks
Hello,
I was just wondering how to update the Working Hours (found in the footer of Home Page 3).
Thanks.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
Hi! I have a problem with GardenHub Partners. I add the images and then I add the links. But it doesn’t work well. It takes a long time to load the page and also, you can see the partner roll and below, the urls. Can you help me? Thanks!
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
Hi good day,
I chose option 4 demo, but the top header is different, (top menu is different on home page as compared to demo on envato)
can you please assist.
link: https://ngwebserver.com/ministryofagriculture/
screenshot of demo: https://prnt.sc/1szbk4e screenshot of my import: https://prnt.sc/1szbsw6
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Hi. I’ve just sent you a question via your support system. Hopefully you get the chance to look at it very soon.
It’s regarding how to add a different menu to the subpages .
I’ve been able to do this using other themes, so I would think it can be done on yours! 
Hi,
Thanks for your purchase. You will get reply soon.
Hi, is version 1.2.6 of GardenHub theme compatible with Wordpress 5.8?
Yes, the theme is compatible with WP 5.8.
Thanks
Can you please confirm how I can edit details as such as the address and phone number? Also, on the homepage where the name is Garden Hub ‘The Landscaping company’ how can I change this to my company name?
Many Thanks
Sean
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
Hello, I have problem in importing demo data, So please i need your help to insert full demo data. Thanks.
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Hi, please i need the PSD files for the Garden hub theme, i just purchased
thank you.
Hi,
Please give your mail id, we will send you.
Thanks
I want you to handle the installation. How do I go about this? I expect a quick response. thanks
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
I want you to handle the installation. How do I go about this?
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much! 
Hello Support,
Hope this message meets you well. Kindly help me check the customization controls for the GardenHub Theme I just purchased from your (Envato) platform. I am experiencing some challenges while trying to replace the theme default logo with mine. I can’t even find the customization tab on the theme customization dashboard to enable me replace the GardenHub Logo.
Secondly, I will like to change my site background colour. Please, I need full control to enhance seamless tweaking.
Will appreciate your rapt response on this please. thanks
Hi,
Sorry for the inconvenience. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!
Hi,
I’m having difficulty in replicating Home page 4 as part of the icon boxes are hidden under the slider.
The demo shows they above the slider which I really like but I can’t seem to get my page to display like that.
please see www.chilternhillsgs.co.uk to see what I mean.
I thank you in adavnce for your help
Mark
Hi,
Thanks for your valuable purchase. Please note that, Right now, all support will be conducted through https://steelthemes.ticksy.com/submit/#100010228 our support team will help you ASAP.
Thank you very much!