612 comments found.
Hi, does your single product page supports listing out the product description and reviews top down, without the tabs?
Can you pleases end us the example?
Thanks.
Thank you for your fast response! I like the styling of the theme, but I want to list the contents of the single product page (Description & Reviews) without the use of jumping between tabs. Here is an example https://www.100percentpure.com/collections/nail-polish/products/fog-et-about-it-nail-polish
Hi,
It is impossible now. We will check and improve it if possible
Thanks.
This theme doesn’t work with your version of PHP my php version is 7.1
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
This theme is amazing! It has so many features and imho is one of the best looking in the market.
However, sadly it also has some nasty bugs crawling inside. Hope you can squash them.
Before I begin:
Installation: Latest WordPress and PhP.
Plugins: Only the ones that are required/recommended by this theme.
- MOBILE ISSUES -
1.) Mobile version, the navigator still appears even if the elementor page is set to canvas.
2.) For some odd reason, the hamburger menu’s icon has this immense margin to the right. You can see it when you tap on it on mobile. Same happens with the go back arrow. (it also happens on the demos, if you check it out.
3.) Logo in the center has a visual bug (it loses its center position) when the go-back arrow is enabled but gets sort of fixed when you enable the left hamburger menu & go-back arrow at the same time.
4.) Not a bug but certainly something that could be improved. The mobile footer doesn’t have a “safe-zone” feature to enable in case the viewport is changed to fullscreen. It could also be nice to see that integration on this theme by default.
5.) For some odder reason, when the header is in transparent mode, the account icon gets a bit rebellious and displays in black instead of displaying in white, like every other component in the header.
6.) Styling preference: When in mobile view, the my-account page is way too white and not everyone understands that they can swipe left on the internal header to reveal more account options. Perhaps add an option that lets us change that if we need to?
7.) When tapping on a product, the shortcut icons (quick view, add to cart and wishlist) appear in black, this causes it to be unseen if the product’s thumbnail contains any color that isn’t white. So the user sometimes doesn’t understand why the site didn’t respond to their first tap. So they have to double-tap on the product’s thumbnail.
- GENERAL ISSUES -
1.) The floating balloon in the cart’s icon is always present, meaning that it’s put in the middle of other icons, when the cart is empty, the “balloon” will still separate the icon on the right as if it were there. Happens on every screen size.
2.) Cart and product badges breaks when ShopEngine is installed. Even after disabling every single module/element on that plugin. Testing CoDesigner instead, no issues until now.
3.) Add to cart icon in wishlist page can display erratically if you change the “Add to cart” button to a text a bit longer. Example, changing it to spanish “Agregar al Carrito” would cause this visual bug. Just including this cause the theme is compatible with it, so perhaps you can fix it (hopefully )
4.) Header builder doesn’t let you save your custom header as a template.
Thanks for reading this feedback. This theme is amazing and those are the only current downsides.
Hi,
Thank you for your comment.
We will check and improve them.
Thanks.
I like this theme very much, friends, is it appropriate on this site? https://isbul.gen.tr/
Hi,
This is a WordPress site, so you can use this theme for your site,
Thanks.
Pre-purchase question.
Does the theme support Dokan Multi-Vendor plugin?
Hi,
We didn’t check the theme with Dokan plugin. So we are not sure that it will work fine. But we will check and improve it in near future
Thanks.
I bought the theme of wordpress and did not display the activation button after installation, nor did I import the theme, nor did I find the Soo Demo Importer plug-in in the Demo. Sorry for so many problems, I am not familiar with it.
Hello,
Please create a new ticket in our support tickets system and send us your website, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
you have probleme whit rtl version mobile “css” not responsive
Hello,
Please create a new ticket in our support tickets system and send us your website, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
I am having some queries regarding the theme. Can you please share email address so i could send the queries
Hi, Its been three days since i have sent email to the above mentioned email but still didn’t get any answer
Hi,
We don’t see it. Can you please send it again?
Thanks.
sent
Hello,
Please create a new ticket in our support tickets system and send us your website, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Une erreur de type E_PARSE a été causée dans la ligne 339 du fichier /home/chapeau/Chapeauxkro/wp-content/themes/razzi/inc/class-razzi-header.php. Message d’erreur : syntax error, unexpected ‘)’
Hello,
Please create a new ticket in our support tickets system and send us your site, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hello, is there an option to turn on sidebar on product page? and to have such header https://demo4.drfuri.com/razzi11/ in shop page (to have same header on whole website)? Regards
Hi,
The theme has options help you do this.
Thanks.
Hi, Once I trying to Install the theme showing virus so the upload was canceled: Sanesecurity.Foxhole.JS_Zip_20.UNOFFICIAL FOUND
Hello,
Please create a new ticket in our support tickets system and send us your site, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Hii didn’t find demo. I buy trhe theme. Can you help me?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi, i have problem to appear the shop page, could you please tell me which is the shortcode? you can check here to see that the shop page doesn’t appear!!! https://1964.gr/Upstore/
hello, I notice a bug on it since last 2 updates…. on desktop it’s showing mobile mode interface.
Hi,
Please read our documentation to fix it
https://docs.drfuri.com/razzi/#/mobile-version/mobile-cachingBesides, if you have any problems, please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi, It is possible to add a digital product (download) to the shop?
Hi,
It is possible. WooCommerce supports this feature. You can check the documentation here
https://woocommerce.com/document/digital-downloadable-product-handling/Thanks.
Dear Dr.Furi.
Good day, in this when i enable the mobile version> Floating Action Button its working but when i check it in incognito mode it is showing same mobile version in desktop mode. Please sir try to send me a code, i think it is css issue. i purchased your theme from my other account if you need to verify i can sent you purchase code. please fix this issue my client is really angry on me.
Waiting for your response Thanks
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi. I liked your theme for my online clothing store. I have a few questions before buying. 1. Is the theme compatible with the Polylang Pro plugin? 2. Is it possible to install the demo version without losing my data on the site? 3. watching demo themes I see two versions of Video Players YouTube and automatic, how does an automatic video player work? 4. product search is possible only for sku? 5. Sticky Header in the mobile version is fixed at both the top and bottom?
Hi,
1. We didn’t check the theme with this plugin before, but if there are any problems, let us know and we will improve it if possible
2. You can import our demo and without losing your data.
3. What video do you want?
4. It is impossible now. We will check and improve it near future
5. The theme supports the sticky header on the top now.
Thanks.
It would be great if the Size Guide had the option of appearing in a slide out off-canvas panel, rather than as a pop up.
Here’s an example to show what I mean: https://konte.uix.store/elementor/product/wyoming-backpack/Hi,
We improve it next version.
Thanks.
Great, thank you!
Btw, some of the demo data we imported seems to be incomplete, e.g. there are no attributes for the variant products.
Also, there is a problem with the font because it shows correctly in the customizer, but not on the front end. Instead it is just a default font on the frontend.
We also use another theme that had the same issue, relating to the Kirki plugin, and they fixed it yesterday as you can see in their changelog:
https://docs.uix.store/konte/#/update/changelogHello,
Please create a new ticket in our support tickets system and send us your website, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Your homepage demos are all so stunning that it is really difficult to choose one to import!
They all have elements that would be great to mix and match.
We haven’t imported any demos to our site just yet because we can’t decide so it would be great to know what happens if we change our mind and want to import a different demo?
Thanks!
Hi,
You can read our documentation to import the homepage you want
https://docs.drfuri.com/razzi/#/elementor/templatesThanks.