Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

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395 comments found.

Hello. I bought the license for the Nextend Social Login module. I installed it, and the FB and Google connection buttons appear twice. Those from Nextend say that once they appear because of their plugin and the second time because of the theme that already has integrated Nextend Social Login. Where is it integrated? Where exactly in the Razzi theme are the Social Login buttons managed? How can I make these buttons appear only once? Thank you.​ Bogdan

Hi,

Please send this issue to drfurion@gmail.com, our supporter will help you check it.

Thanks.

dailce

dailce Purchased

Just a quick note… when I add to the wishlist via the quickview I get 2 popup notifications instead of 1.

OK. We will check and improve it next version

Thanks.

dailce

dailce Purchased

Also, I have the catalog toolbar active with the woocommerce sort ordering dropdown (top right of the catalog page). Seems to only trigger on first sort request, but subsequent request fail to sort the page…. ?

Example: https://razziwp.com/fashion/shop/

To the right of the breadcrumbs click Sort by Latest – it works.

Then Click on a category like Men… “Men” products load ok.

Then click on Sort by Default…. FAILS to sort.

OK. Thanks.

dailce

dailce Purchased

For the Razzi Products Filter…. Order By…. Is there any way to choose or set the order by options? I was hoping to do it alphabetical A to Z, Z to A, and Default Menu Order…. Thanks

This code only help you change the filter text, you need to add the code to order the products by the name.

Thanks.

dailce

dailce Purchased

Code works if you add the plugin ““WooCommerce Extra Product Sorting Options” to you site.

OK. Thanks.

Suggestion: there should be an option for live sale notification related enable or disable for mobile/desktop

Hi,

Thank you for your suggestion.

We will check and improve it next version.

Thanks.

On product archive page when it’s configured on ‘quick shop’ when user select a color or image variation the corresponding image doesn’t appear so the quick shop option is useless because users need to see the product variation image before adding to cart… Could you please fix this ?

Hi,

Please send this issue to drfurion@gmail.com, our supporter will help you check it.

Thanks.

Hello,

Wednesday, January 18th through Sunday, January 29th is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, January 30th when most of our team returns.

In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.

https://drfuri.ticksy.com/

Thanks!

Hi can you add “Linked variations” in next version like this: https://xtemos.com/docs-topic/linked-variations/ ? i already suggested “free shipping bar”; so I hope you add this new feature as well. great thanks.

Hi dear

thanks for your response.

but i have a lingerie store. my customer must select “size” and “color” for buying. so i use variation and also using Razzi variation image gallery for better exprience.

but many customer’s haven’t enogh information about buying steps.

so i think that if we use “woocommerce simple product” (With the same products that are just different colors) they just select “size”, because we grouped our product by color in another products.

therefore, in order for customers to know that products with different colors are available, we need to show them the same products that are published in a different product format based on color.

for this purpose we can group products just like variable product while these products are in simple product form.

With this mode, we can show the customer a link to other products that are available with the same color. If customer want to buy another color, by clicking on the color (or the same product image in simple mode), they will enter the simple product page that is available in another color.

Please see the link I sent for an example of the Woodmart template.

thanks.

By default of WooCommerce, you need to select a variation(color and size) to get the gallery. But, we will check and improve it if possible.

Thanks.

Hello there! Does your theme support Polylang plugin? Thanks.

Hi,

The theme is compatible with this plugin

Thanks.

Great, thanks for answering.

Hi, please update change-log what’s new on your document page. Thanks.

Hi,

We updated it. Please check it again

Thanks.

Hello, I have two problems. when I log in it is impossible to click the options in the drop-down menu because they disappear when I move the mouse.

https://imgur.com/EwyQLUd

And by registering several times on the site from the mini cart it doesn’t say that the email has already been used, but it reloads the page indefinitely

Thanks

Hi,

Please send this issue to drfurion@gmail.com, our supporter will help you check it.

Thanks.

Omnibus directive just started in all EU countries. Are u gonna update theme and add that feature?

There are plugins but they don’t display in theme quick view. https://pl.wordpress.org/plugins/omnibus/

it called European Pricing Indication Directive

OK. Thanks.

I have a presale question and has sent an email to drfurion@gmail.com 03-Jan-2022. so far no response. I am unable to raise a ticket since your ticket system wants a purchase code. Could you please look into it and assist?

What is your email?

Thanks.

Please search the from address as “Blueshark”

Hi,

Please send this issue to drfurion@gmail.com, our supporter will help you check it.

Thanks.

I’ve updated to the latest version theme and noticed that it added an invisible link above the description button for my products. I can’t seem to find it in the theme file editor anywhere.

Can you provide the path to find the description tab, additional information, reviews etc so I can remove it manually?

You can read our documentation to setup it

https://razziwp.com/doc/#/product-page/product-tabs

Thanks.

Apologies, I think I wasn’t clear enough in my explanation. After updating to the latest version of Razzi the description has an invisible hyperlink above it which has made the position of the tab drop.

https://snipboard.io/WGUr0t.jpg

This is a screenshot of what I’m referring to.

Hi,

Please send this issue to drfurion@gmail.com and send us your website, our supporter will help you check it.

Thanks.

Following my first comment, I wrote a second comment that was deleted. (by whom?) I was told to contact support again for help and I never got an answer. I’m left with a theme that only works halfway and a non-existent support that looks good here in public.

This theme does not work if you want to create “single product page” with Elementor. The support confirmed that, and it was not indicated in the product description. YOU CAN’T build a complete site with this theme and Elementor. I did update to 1.8.3 and it did not change anything.

We can’t find your ticket. Please create it again

https://prnt.sc/e731NmyeC8Mw

Thanks.

Why there is no option to translate: You are missing “X” to get free shipping? . Loco translate doesn’t see that string.

Hello,

Please create a new ticket in our support tickets system, our supporter will help you soon.

https://drfuri.ticksy.com/

Thanks.

Hi,

Wishlist icon not showing on mobile, since replacing plugin.

kindly look into this issue

https://prnt.sc/g5scw8rLeYb5

OK. We will check and improve it soon

Thanks.

Thank you very much for providing the css code, but it is not working properly when I add multiple quantities to the cart. Please fix the problem on the next update as before, ok for now.

Thank you for such a great support

OK. Thanks.

Hello,

Saturday, December 31th through Monday, January 2nd is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Tuesday, January 3rd when most of our team returns.

In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.

Thanks!

Hello! Please check your Live Preview page: https://themeforest.net/item/razzi-woocommerce-wordpress-theme/full_screen_preview/31833761?_ga=2.169574691.362307622.1672051608-396378623.1656169042&_gac=1.192114136.1671390690.CjwKCAiAkfucBhBBEiwAFjbkr486TohnAZtOQZIjY9uhJMEIAVbuFK7gWGFi3srDeoOcVZGOYhcIUhoCGlwQAvD_BwE

some of Shop pages demo do not work and for some Shop pages, chrome and antivirus programs puts warning for a potential threat with malware, etc.

Hi,

We updated it. Please clear the cache in your browser and check it again

Thanks.

Update after my first post : “This theme does not work if you want to create “single product page” with Elementor. The support confirmed that, and it was not indicated in the product description that you can build a complete site with this theme and Elementor.”

Support is non-existent, no help has been provided and we can’t use this theme with elementor.

Support told me to contact them for help, I got: “The theme is not compatible with single product page elementor” .

This theme is not compatible with Elementor. You can’t create a custom product page and there are lots of bugs.

Hello,

Please create a new ticket in our support tickets system, our supporter will help you soon.

https://drfuri.ticksy.com/

Thanks.

Can we filter custom post types using Razzi filters?

Hi,

Please send this issue to drfurion@gmail.com, our supporter will help you check it.

Thanks.

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