160 comments found.
How to change the color on the template
hey.. I have issues with the importing demo… this what I got….... “There are no predefined import files available for this theme. Please upload the import files manually below.”
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
The page is not found 404 https://themeforest.net/user/designthemesSo
This is the correct link.
https://themeforest.net/user/designthemesokay..
Please send your request to us directly at this email support@wedesignthemes.com
Hello My EFORM Activation Failed it gives me the error Invalid Purchase Code! I have downloaded my Item Purchase Code from Envato Account but it doesn’t work. Can you please make that this code works? Thanks Item ID: 20807046 Purchase Date: 2018-02-24 20:36:13 UTC Thanks
Hi.,
The plugin is already activated and please ignore the message that is showing in your dashboard.
Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
Hi, the counters no longer count up. What append?
Hi..
Please help us have a better understanding of it by getting back with any screenshot like references and also issues and along with your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello, I purchased the theme but I do not see the option to down the demo. Where do I find it?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Hello, I purchased the theme but I do not see the option to down the demo. Where do I find it?
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Hello supporter, Can i use this theme for multiple domain ?
Hi.,
Thank you for contacting us.
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
Envato determines the terms and conditions for theme licensing, and it applies to all themes sold on the marketplace. You need a license per domain install of the theme -> https://themeforest.net/licenses/terms/regular
Hello My EFORM Activation Failed it gives me the error Invalid Purchase Code! I have downloaded my Item Purchase Code from Evanto Account but it doesn’t work. Can you please make that this code works? Thanks Item ID: 20807046 Item Purchase Code: f5b61cda-dada-480a-b576-b695b74e4315 Purchase Date: 2018-02-24 20:36:13 UTC
Hi.,
The plugin is already activated and please ignore the message that is showing in your dashboard.
Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
Any update coming soon?
Hi.,
Sorry, we are busy with other works.
We will update it soon
Regards., DesignThemes Support.
i want purchase this theme . is the theme support RTL . i mean if i added an RTL language will the theme flip from side to side ?
Hi.,
Yes, Our theme supports RTL languages. And it supports multi-languages, in default, our theme comes with English language, you need to translate the theme in to your language.
hey, I have several questions before I buy that theme:
1) do I get the full template exact like the demo? or nulled? 2) do I need to buy paid plugins to get the full template? 3) do this template support elementor? 4) do this template support RTL language?
Hi.,
1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
2) Plugin include in the package.,
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
3) Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
4) Our theme is fully RTL supported
Hi, the counters no longer count up and don’t show the append now.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Thank you, we look forward to helping you!
Hi, the number counters are now back working. cheers
Thank you for the appreciation. Hope your issues are solved.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
How to import the demo contents?
https://pasteboard.co/JONSXyz.pngHow to install visual composer(https://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/)? after installing theme I don’t found visual composer in plugins list
Hi.,
Sorry for the inconvenience,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you
Regards., DesignThemes Support.
Already summited please check.
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Thank you, we look forward to helping you!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy a license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Thankyou for installing the theme. My feedback page form is not showing please take a look at it.
Hi.,
Please setup eForm., Please refer the documentation https://wpquark.com/kb/fsqm/wp-core-integrations/
Thank you, we look forward to helping you!
Hi.,
The theme itself comes fully optimized. What can slow your site down is the content added (oversized images, external resources like videos, etc.).
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation: https://assetcleanup.com/docs/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Thank you, we look forward to help you!!..
Note: In our real-time site we used a lot of oversized images, external resources like videos, etc.
Hi, I’m getting errors with the plugin – designthemes-core-features. Do you have an updated version? My site is not showing anymore. I need your help urgently.
Hi kanbosk.,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
hi, how can i change the colors of the icons in the slider?
Hi.,
Thank you for contacting us.
Please refer : Add/Edit Text, Images, Video, Buttons and Icons
https://www.themepunch.com/slider-revolution/layer-content/Thanks for answering, the shields that are in the slider are images in png format, they are not icons. There is no option to change the color.
Hi.,
You can use Font & Icon Style Please refer : https://www.themepunch.com/slider-revolution/font-colors-styling/
I already changed them for others, now I have a problem on the page about us, the icons are pixelated and when I try to change them I don’t get a browser window https://prnt.sc/u1rlnz
Hi.,
Please share issue url and explain with a screenshot.
Hi.,
You upload low quality icons., Please downlaod attached icon
http://themessupport.com/wp-content/uploads/2020/08/icon.zipUpload and check ths issue
thanks, now in the top bar the icons of social networks are very separate from how it is in the demo. https://prnt.sc/u46gln or www.imileda.ga
Hi.,
Please refer : https://prnt.sc/u4yrb0
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.dt-sc-sociables li a { width: 9px; height: 20px; float: left; text-align: left; line-height: 48px; font-size: 25px; }
Note: You can change the value as per your need.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello,
The breadcrumb background doesn’t change when I upload a new picture to it. It stays with the same default picture the theme came with. If that’s because of the dimensions, could you please send me the correct format it should be in. Or let me know what I can do to change it. Thanks!
Hi.,
Thank you for contacting us.
You can Enable / disable page title and breadcrumb section with the following options.
http://prntscr.com/k7cjzoFor All pages: http://prntscr.com/k7ch9h
For Individual Pages: http://prntscr.com/k7cimq
For Blog Posts: http://prntscr.com/k7chm5
Customize:http://prntscr.com/k7cjl3
If you have any queries, please feel free to contact us. We are always ready to help you.
Hi, I don’t want to do that. That’s only for the text. I want to change the background picture.
Appearance > VIGIL Child Options > Layout Options > Breadcrumb.
I know where to go to change it but when I do, it doesn’t change and keeps the same picture as the default one for the theme. How do I change it?
Hi.,
Go to Dashboard > Appearance > Customize > Additional CSS >here paste the following CSS code to hide the page title not the breadcrumb section.
.main-title-section-wrapper.default { background: url(https://x95sk1z0kq7410f121yjxo3e-wpengine.netdna-ssl.com/wp-content/uploads/2017/09/img1-1.jpg) left top / auto repeat scroll;}
Note: You can change the image url as per your need.
Please refer https://prnt.sc/tuwbb0
Hello,
I search wordpress one click installer but i didn’t find. Please give me information for how i can i install on wordpress ?
Thank you.
Hi.,
Thank you for contacting us.
Install theme via WordPress Dashboard : http://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Regards., DesignThemes Support.
Hi How can I remove the installation script on boot?
Hi.,
Thank you for contacting us.
Kindly get into your Dashboard > Appearance > Customize > Additional CSS > Paste the below given css code.
.loader { background-color: #c9a654; }
..loader-inner:before { content: "Loading"; }
..loader-inner .dot { background-color: #000; }
Note: You can change the value as per your need.
Thank you, we look forward to helping you!
loading never come out
open the page directly
how can I do it?
Hi.,
Thank you for contacting us.
Kindly get into your Dashboard > Appearance > Customize > Additional CSS > Paste the below given css code.
.loader { display:none;}
thank you very much now
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
I am having an issue with adding the demo site – can you help? https://imgur.com/KnXMJpm : see screenshot – i follow every step but get an error then i have to install site all over again? Thanks
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
