1828 comments found.
Hello 
how can I add a banner like on the other pages (f.e members, news stream etc) to a normale page made by me? In same size and position?
Hi, for support questions, please open a ticket here: https://odindesignthemes.ticksy.com/ Anyway, for this case, please remember that due to Envato’s Support rules https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community , customization (what you¡’re asking about) is not part of support.
Hi,
I am having problèmes with some of the feature, what is the price to get the demo theme installed correctly ?
Thank you in advance
Thomas
Hi Thomas, thanks for your purchase! Due to Envato’s Support rules https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community , we can’t help with installations, but it’s not difficult.
If you wanna try it once more, we recommend you to do a clean install to start again to make sure that the things you’ve done don’t interfere with the setup (be sure to install the latest version of the theme!)
After that you first have to install and setup the theme you can do it following the docs: https://odindesignthemes.com/vikinger-theme-docs/ inside “Getting Started” – “How to Install” “Theme Setup” (this is an important step as you need to correctly customize the BuddyPress setting to make sure everything works OK). After that, check this video https://www.youtube.com/watch?v=SXEgduXEupk to import the demo content
Doing this things in order is very important for the process as failing to correctly setup BuddyPress may lead to errors or styling issues. If you install the latest version, you can see all steps in the “Getting Started” tab
If you continue having issues, sadly, due to recent events (pandemic) we can’t take any custom jobs due to lack of time as our team got smaller and it’s already stretched thin, but, If you want, you can check for WordPress customization here: https://bit.ly/3f9J6vy You can submit a project and they will give you an estimate.
Best Regards!
Hi, Sorry if my English is not very good, I’m using google translator, if you speak Spanish please let me know so I can speak more comfortably, I have problems with vikinger’s customization in xProfile Groups/Fields, when I change the name of the custom profiles group and use customizing xProfile to translate, the about field does not take this option, I tried the other fields that work but the information on the members page disappears, such as the facebook and the about information, any suggestions to solve this?
Hi odcuellar!, open a ticket here: https://odindesignthemes.ticksy.com/ so our team can help you.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
WPML?
Sorry, there’s no WPML integration
Hello, I am trying to upload the Vikinger New Landing .json file but every time I try and upload it, it says there’s an error. I’m doing exactly as the video tutorial shows but it doesn’t seem to work.
Hi artistskc!, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Hi, I’m facing an issue: the vikingers plugins can’t install from the WP dashboard. Is there a place where we can download them?
Hi, plugins are hosted via Github, please check that it’s not geoblocked in your region as other users are able to install them without any issues (so this must be something from your end). For future inquiries, please open a ticket here: https://odindesignthemes.ticksy.com/ Best Regards
Is there a way to set up a multi-vendor marketplace ?
Sorry, the item doesn’t have a multi-vendor integration.
Hello, I have a couple of questions for you. why is the Search Members and Search Groups button without color, just a white texture? Also a user search box when writing a new message? And how to remove the ban on writing a message to another user after registration? And how to remove all commands in the settings button in the upper right corner? Thanks.
We are not seeing the purchased tag with your username, are you in the right item? For future reference, please post with the purchase account.
I bought this theme from another profile that I no longer have access to, I can’t return it now, I only have my server files left, sorry, but I’m not going to buy the same product 2 times. what kind of support are you that can’t solve the problem with your own product, and you demand to buy a theme again when I ask you about something else in general? I don’t need the latest version of your theme, since I already had to completely translate the entire theme myself into my language, again I don’t want to do this. Help solve the problem with the lack of texture…
Following Envato Support Rules https://themeforest.net/page/item_support_policy we can only provide support to people who provide purchase verification.
Regardless, what you are asking does not seem to be problems with the theme, as you mention, but with your installation/customization so it wouldn’t even be included in the support scope by Envato’s Rules )as you can see here: https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community customizations are not included).
If this issues were from the theme, like you say, everyone would have the same problems as you get the exact same theme as everyone else.
You don’t need to purchase it again (and we never asked or demanded you to (as you claimed), as everyone can see by our first comment), but we can’t provide support for customizations.
Hey this is not working and I need to launch the site, I am not able to use eleminator to edit anything… it fails to laod the pages
Hi amaben12, as we mentioned in our previous comment, we see that you opened a ticket that the support team already responded to. If you keep having issues, please reply to the ticket as support is provided via the tickets system, not here in the comment section. Thanks
I am still not able to resolve the issue with the landing page. I am unable to laod it in eleminator to change the front page info to reflect my site. Can someone help me with this?
Hi amaben12, we see that you opened a ticket that the support team already responded to. If you keep having issues, please reply to the ticket as support is provided via the tickets system, not here in the comment section. Thanks
I am thinking of a refund because I can’t seem to edit any of the pages…
Hi amaben12, we see that you opened a ticket that the support team already responded to. If you keep having issues, please reply to the ticket as support is provided via the tickets system, not here in the comment section. Thanks
the menu that slides back and forth under the title screen – where the heck do i edit that? it’s not an actual menu in the 4 listed menues and i need to adjust / remove some of the items there.
i opened a ticket on your site. we can talk there.
Hi renegadeiceberg, thanks for your purchase! Yes, we just saw that you also opened a ticket. We only ask you to please add some more info/screenshots to the ticket so the support team can know what menu/bar you are referring to. Thanks
Hello, It seems your theme is performing well. I would like happy to know, do you have a mobile app for your theme?
Hi, sorry, but we don’t have a mobile app version for this theme.
Hello,
We would like to check if it is possible to customize the profile page? We would like to add charts and statistics to the profile page.
Hi rimantebalsiunaite, sorry, but that’s not possible, you’d need to customize the code in order to achieve that.
When i Setup Your Theme this time my site work very slowly, How to Faster my site.
We are not seeing the purchased tag with your username, are you in the right item? For future reference, please post with the purchase account.
Is there a way to have admins’ posts appear the main newsfeed of the site
Hi spikeywelsh, there’s no option for posts to automatically appear in the BuddyPress activity, but using our share function, you can “share” the posts via your profile and they will appear in the newsfeed
Can I add reaction icons? I’ve added a record to “wp_vkreact_reaction”, but it doesn’t work well..
Hi leo00426, thanks for your purchase!
You’d need to check this with our dev team. Open a ticket here: https://odindesignthemes.ticksy.com/
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Hello I have recently emailed about issues with the themes log- in / register pages redirect looping. I got a reply back about plug-ins not being compatable but every plug in im using is on the list of compatable plug ins im not sure what the issue is but ive uninstalled all plug ins re installed them to figure out which is the problem but no solution. gami press bbpress ect are the only theme profile integrations so it must be here where the issue is but again this states that these are all compatable with this theme or else i would have never purchased this. Is there a better way to test this with your support or other possible solutions, Thanks.
Hi tuckusruckus337, if you don’t have any not supported third party plugins, then you should reply to the ticket with admin login credentials and a link to your site so the support team can access your back-end and check this out. (that’s why in our first reply to you here in the comments section we asked that you please read the support rules and to provide links and backend credentials):
Please keep in mind that support is given via the ticket system, not here in the comments section so you should follow up with them.
Best Regards!
Hello, for some reason the level/ranking, badges, and quests do not appear/work?
On top of that for some reason the registration webpage does not work?
Hi inscaneyt, thanks for your purchase! Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Hey, I purchased the vikinger theme and I want to create a section similar to the newsfeed section but I only want it to show videos.
My idea was to duplicate the newsfeed section and to edit it to just show videos but as I’m not sure what to use to edit it, please advise on what I should do.
Thank you. Love the theme by the way it looks amazing!
Hi klazajinfo, thanks for your purchase and comment! Sadly, please keep in mind that what you are mentioning (custom new section creation) is customization, and due to Envato’s Support Rules, https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community the support team can’t help with that as it falls outside the scope. Best Regards
Since one of the last updates (don’t know which one, maybe buddy press 10) the little icons before the grouptext in the newsfeed is missing. Is that known?
Hi, we don’t have any other reports of this, but we’ll pass this to the dev team.
It seems it’s a css problem
.user-avatar-circle .user-avatar-circle-image, .user-avatar-circle .user-avatar-circle-progress, .user-avatar-circle .user-avatar-circle-badge { position: absolute; }
this one causes the problem why it is not shown.
on the image itself
img class=”user-avatar-circle-image” src=”XXX/wp-content/uploads/group-avatars/7/613d34e6e4103-bpfull.png” alt=”user-avatar”
Hi SnuSnu,
There is no issue with the theme group images in activities as you can see in our live preview: https://odindesignthemes.com/vikinger-theme/members/odindesign-themes/activity/50 , the group image in the activity text displays correctly.
Best Regards.
Yeah, thanks for checking, but that’s not correct. If u can see I’ve posted the class for the circle avatar of the group. U showed me in your link, that u activated the hexagon avatars, which seems to be correct on my own page, only circle and square are not shown. Please check again there is a problem with the css (hexagon avatars are canvas elements not images and not affected).
Thanks in advance, Regards Roman
Hi SnuSnu,
Sorry but the report was not clear (you did not specify that the issue was only with circle / squared avatars) and the CSS that you shared is for the avatar rank element.
Please add the following CSS in your WordPress “Additional CSS” Customizer option, which should fix the issue:
.widget-box .widget-box-status .widget-box-status-header .user-status .user-status-title .user-avatar-circle {
display: inline-flex;
margin-right: 4px;
top: 4px;
}
Best Regards.
Hi, it worked thank u very much! Regards Roman
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