Trying to login again to view my support ticket which says it has been answered and after one try word fence blocks me and says that I am locked out. Please fix this issue. Just want to view my ticket and continue to use support to fix the real issue I am having.

Is theme AMP ready?

added a new ticket to yalls website and then tried to login to see if I got a response, and after one login attempt your site says Im temporary logged out for too many login attempts…so silly….anyways, please help…just want a response about why titles of posts are white/invisible in the Gutenberg editor…seems pretty basic

After update to WP 5.9, dark theme option get issue! Please update soon! Thanks!

Hello, the theme is compatible with Wordpress 5.9 ?

Did you change anything about the Twitter Integration? It worked for years and now after the recent update says “Unauthorized Don’t worry, this error is visible to site admins only, and your site visitors won’t see it.” – pleae advise. Thanks

Is there a way to change the “Categories” page? I only want the posts to be displayed in blocks and it currently shows me a very large post and then small posts.

Do oyu have an XML file to import the dummy data into a subdomain please.

Hi. My site is loading extremely slow then crashing. I tried to submit a ticket but your website says “You are temporarily locked out” I am getting very frustrated now. Please help

Hello, would it please be possible to include the review scale in the post archive? If so it would be great to see this added so you can see the review score between regular posts as well.

I understand you have a review posts module available, but this is very limiting. It does not allow for a lot of flexibility as it can either only show reviews, or all posts but then not show the review scale. I would like the posts archive and homepage to be able show all posts as they currently do and have the review scale be visible for posts that have a review enabled.

Thanks!

Hi there – I need to change the name “Projects” to “Safaris”—can we customize this somewhere?

Can you advise me what is the latest version of the template. I got 7.0.8 and I don’t think I am up to date, however I don’t a way to initiate an update.

No answer in the support forums for nearly 1 week: Hello, I already raised 3 tickets in your support forum since 5 days and I didn’t get any response! Where is the support for this item??

I have a presale question about this theme.

I noticed that the checkout pages are hard to read in dark mode. https://authentictheme.com/design-hunt/checkout/

Would it be possible to change the colours to match this theme? https://vertatheme.com/travel/checkout/

I mainly want it to be easier to read like the colour of the boxes and text colour.

HI team. My console is throwing 404 errors from /themes/authentic/js/ Apparently jjarallax files are missing /themes/authentic/js/jarallax.min.js.map: themes//authentic/js/jarallax-video.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE for these files.

I checked in the JS folder of the theme and indeed there are not there. Is that normal ?

hello team, I have a website using this template for 4 years and I’ve been very happy. However in the last 2 months I am unable to update 2 of your plugins: Powerkit and Canvas. When I do, it totally messes up my home page.

I was wondering if you have any issues reported about that and when can we expect an updated version for the template. I don’t have the support and can’t officially report this to you.

However, I don’t think it is fair for me to only have access to you if I upgrade for support as I’ve been a customer for such a long time and it might be a bug from your end.

There were no glitches up until now.

My website is www.indietop39.co.uk. Looking forward to your reply.

Authentic theme was purchased.

Great looking theme.

I would like to ask you about the possibilities of making the footer (logo and menu) in the mobile version in the middle as in Networker and news block.

where the English logo appears poorly in the right with RTL direction

Hi, great Theme!

I have the following issue: I set Posts with pagination type “load more”. Now the first images loads perfectly but when I click on the “load more button” to check more articles the images are in bad quality not as the first ones. How do I resolve this?

Thanks a lot.

Best, Dave

Hi guys! I wonder if I can use this theme with PHP 8.0, apache 2.4! Kind regards!

Hi, I have a new client that has this theme installed (version 5.2.8) and their license has lapsed. I am trying to decide whether to stay with this theme or rebuild—can you possibly tell me if there are likely to be any troubles updating to the latest version?

What’s the best route for an upgrade – Version 6 and then 7? This is a high traffic site so obviously I don’t want too many headaches or loads of unnecessary proprietary features. Thanks.