245 comments found.
Hi,
Just a question about storage of videos.
1- Where instructors videos can be stored ?
I mean there’s youtube,vimeo … but if an instructor wants to store a video by himself on the platform we need :
A maximum upload ( Wordpress i guess is limited) and a cloud or something like that ?
Thank you 
Regards
Hello again,
Thank you for getting back. Video storage is not handled by the theme. It is handled by Tutor LMS plugin which uses WordPress’s media if you choose to upload the video to your server instead of to a third-party service.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi I liked the template.. Do you have below features in the template ? 1. Multiple pricing support and currency support for different countries. ? 2. Do you have multiple schedule for multiple city options for each course ?
Hello there,
Thank you for your interest in our theme. Apologies for not responding earlier. We were closed during the weekend.
To answer your questions :
1. Geeks is built for TutorLMS and supports all its features. Monetisation in TutorLMS is achieved through WooCommerce/EDD. Both these ecommerce plugins do not support multiple currency out of the box. It depends on the payment gateway that you are using.
2. Unfortunately there is no such feature.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Are there any plugins in the Wp community where i can use them to enable those features in your template.. ?
Thank you for getting back. I am not aware of a plugin that would allow you to achieve your requirement. I am sincerely sorry.
Hi,
Looks like an excellent theme like Electro i have already purchased
.
However, after different test, i was logined as an instructor and when i click to add a course, a wordpress admin dashboard appears.
1 – So do you plan to add course through the instructor frontend panel or not ? It would be really great.
Thanks, great work Ibrahim 
Hello there,
Thank you for being our customer and for your appreciation.
Regarding your question, the feature you are requesting is the frontend course submission. Geeks is built for TutorLMS and supports all its features. The frontend course submission is not a feature of TutorLMS but is available with Tutor LMS Pro. Our theme is compatible with TutorLMS Pro as well.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
So nice, thank you Ibrahim 
Best regards
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
ok thanks 
Hi, event/book pay?
Hello there,
Thank you for your interest in our theme. The theme does not have Event specific pages. You can simply use any third-party event management plugin and customise them using Elementor ( if the plugin allows you ).
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi is there a dark mode for this theme?
Hello there,
Thank you for your interest in our theme. Geeks theme does not have a dark mode.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, I want to know If elementor pro and tutor LMS are included in the theme with the purchase, or I need to buy them separately. Thanks!
Hello there,
Thank you for your interest in our theme. Our theme does not include Elementor Pro. You do not require Elementor Pro to build the pages that we’ve included in our demo. Tutor LMS is a free plugin.
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Do you have this theme as an html template? I’m interested in it buy only html, not the WP version. Cheers
Hello there,
Thank you for your interest in our theme. We are WordPress developers only and sell the WordPress version of Geeks here at ThemeForest. The HTML version is sold separately by a different team at a different website.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, I wanted to know how we can change the drop down menu items on user avatar(for logged in users). I want to add an item “dashboard”. Also, on mobile I do not see “dashboard option” for logged in users in the navigation. How do logged in users on mobile device visit the dashboard?
Hello there,
Thank you for your interest in our theme. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
Hello, I’m about to purchase the theme I just have a question. Do you have a figma/sketch file for the theme?
Hello there,
Thank you for your interest in our theme. Our theme does not include the design files. It only comes with the theme files.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hello, Go ahead, it’s cool
Thank you 
1. The left topic list on the course page (where the video is on the right) – The scrollbar that is baked into the design does not work on desktop browsers. On mobiles, for the same reason, the content (accordion) can not be scrolled using a touch device. One has to try to scroll the accordion using the right most part of the screen which is virtually impossible on phones with curved displays. Long story short, the accordion is not scrollable on a mobile (unless someone uses the right most 1-2 pixels to scroll). Madrasthemes website is still using version 1.0.12 – the issue is not there. On v 1.1.1 the issue seems to be there.
2. When someone signs in by clicking the link on a course page, the system does not log them in. The user has to go to the profile and login separately.
3. When someone enrolls, the video at the top of the main course page creates a big gap below the video. On the demo (v1.0.12 the video gets centered with black areas at the top and the bottom. On v1.1.1 it creates a big gap. Users on mobile devices might think that to be the end of the page.
Screenshot – https://imgur.com/a/9f5Vwag
Any help would be appreciated.
Hello there,
Thank you for purchasing our theme and for reaching us. I also thank you for pointing out the issues that you are facing with our theme. TutorLMS just released v2.0.1 and we are testing for compatibility issues. I’ve passed this information to our tech team and hopefully, we’ll have a resolution for these issues by today. I request your patience in this matter.
Thank you.
Kindest Regards, Ibrahim
Wow! You guys are so fast and amazing. The mobile scrollable issue is already resolved in the new version released a few hours ago.
Verified all of the 3 issues reported above to be resolved with the new update.
Glad the reported issue are resolved with the update. Please do not hesitate to reach us if you have any other questions related to our theme.
hi, can we integrate zoom video meeting easily ?
Hello there,
Thank you for your interest in our theme. The theme is built for Tutor LMS and supports all its features. The zoom integration is provided by Tutor LMS Pro which is a premium version of the TutorLMS plugin.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
I recommend that you try out our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Hi, I am Envato Element user. I love Geeks theme. It’s amazing. I understood item is not eligible for support. However, the megamenu is so rich and beautiful with underline, faded text and contain images. I couldn’t find anywhere on where to customize this. Since your theme doesn’t have dedicated theme option, can you let me know where can I edit this megamenu?
Hello there,
Thank you for purchasing our theme and for reaching us. Our demo has only one megamenu. We’ve included all of them as an option to import from Appearance > Import Demo Data.
All menu items can be edited from Appearance > Menus. Please clarify with a screenshot on what exactly you want to edit and we’ll help.
Kindest Regards, Ibrahim
Hello again,
Thank you for getting back. Please import menus from Appearance > Import Demo Data > Menus.
Once you’ve imported the menus, you’ll have an example menu items for all the examples that you’ve stated.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
As advised, I am posting it here. I tried to import the demo data many times and installed the entire WordPress site two times but it keeps on failing.
https://imgur.com/a/uQ73LiXHello there,
Thank you for purchasing our theme and for reaching us. I checked your tickets in our support system and noticed that your queries have been answered. A 404 error generally means the file is missing which is not the case as they are included in the theme package. It could also cause an issue due to file read permission issues.
If you do share with our support your WP admin details, we’ll help import the site for you.
As for the templates, all overridable templates are inside: themes/geeks/tutor/ folder. Our theme provides an override for all default templates to match our layout. You can use a child theme and copy the templates you want to override and customise them according to your requirements.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, is there any way to test the theme before purchase? Another question, can I change the layout of the course page with Elementor? Thank you!
Hello there,
Thank you for your interest in our theme. Please email our support from here: https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support and we’ll setup a trial for you on our trial servers.
Course page cannot be edited with Elementor as they are generated through templates.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hello there
I just installed the Geeks LMS theme but Im seeing code im not supposed to see under the course name on the home page This is the code I’m seeing
2 hours 46 minutes
Hello there,
Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
Hello again dear Ibrahim changelog for new update ? ( 17 March ) Thanks
Hello again,
We’ve included changelog in the downloaded package. You can also access it from here: https://transvelo.github.io/geeks/changelog.txt
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hello, hope you’re fine.
Is the theme compatible with Tutor LMS 2.0?
Hello there,
Thank you for reaching us. We’ve released v1.1.0 which is compatible with Tutor LMS 2.0.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, Tutor LMS just released its version 2.0 yesterday. Is Geeks compatible with it?
Hello there,
Thank you for considering our theme and for reaching us. We are working on releasing an update. It will be compatible with Tutor LMS 2.0.
Kindest Regards, Ibrahim
Hello again dear MadrasThemes hello dear Ibrahim when will you new update ? Thanks Regards
Hello there,
Thank you for your interest in our theme. We are releasing an update today to make the theme compatible with LMS 2.0.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim