783 comments found.
Hello, I can not update Elementor yet. I got some error message and it seems to come from the plugin ecademy-toolkit : “Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/htgx3070/public_html/wp-content/plugins/ecademy-toolkit/widgets/banner-four.php on line 190”
Any chance you’ll update it soon ? My theme is up to date …
Regards,
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thanks Onixm, but I didn’t plan to renew support only for this issue. If you can let us know the fix here and let us know if you plan to update the plugin ecademy toolkit soon ?
Thanks! Please make sure you are using the latest version it might help you to resolve this.
Best
Hi,
I’m unable to change the button color when I hover over the following buttons
1. Login/Register button on the header.
2. Button in the banner section.
Tried adding custom css but it didn’t work too. I’m using tutor LMS
TIA, Abdallah
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
:cry: Facing issues after updates default plugins
3 Days ago – HomePage unable to edit with elementor after update I was unable to edit my website home page with elementor after updates and error showing some issues with Ecademy Toolkit.
After approaching to support system, got instruction for un-install current theme and re-install. After doing same my website layout disturbed and changed many things and showing demo content again.
Now again we need to rectify the layout ?? Again putting right content ? Now how to improve all this ? Again developer need to hire ? Worry point is – this issue will come after every update in future ? Why this issue came this time ?
Why so much issues after updating any plugin/theme ??
Apologies! There is no way to lose the content after updating the theme if you follow the item doc properly.
The Elementor edit issue was raised after releasing the Elementor latest version so we are not responsible for that though we made our theme compatible immediately after detecting that issue.
Please reply to the support ticket to get the proper guideline.
Regards
Again Elementor asking for update from 3.6.4 to 3.6.5
What to do ??
Thanks! This is not a major update so expecting it will work fine.
Regards
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi had to reinstall wordpress on the same URL but the purchase code is not getting accepted, please help. Created a ticket as well. It is pretty urgent quick support would mean a lot to me.
Worked after some time. So thank you.
Thanks! Let’s reply to the ticket if you have any other queries.
Regards
Since we updated our theme we receive “The response is not a valid JSON response.” on several pages. We opened a ticket yesterday. Is this a known bug?
Apologies! We replied your ticket please try to response there.
Regards
Hi, on the events page, the location for each event doesn’t work, no matter what we put (Sydney, Australia) for every event, it keeps the location as “Vancouver, Canada”. My web developer tried but could not fix the issue. Can you pls help
Apologies for the delay! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Welcome Please reply to my ticket Thanks
Thanks for the patience! Hope you got the reply.
Regards
Hi there,
we submitted two tickets a couple of days ago but we did not receive any answer yet. Would you mind double check this?
Apologies! We are checking and will reply asap.
Regards
Hello, can you please tell me if can be possible that the parents can pay School Fees? That is, a record of monthly payments
Apologies! This feature is not available at this moment but we will try to cover this in our upcoming updates.
Regards
Hello, can you please tell me if the theme has Quiz Education,Monetization & Tutors Payouts and Udemy Affiliate page as Masterstudy theme? Also i would like to know when you will release the coming soon demos and if there is any cooking online school demo. Thank you.
Hello, can you please tell me if the theme has Quiz Education,Monetization & Tutors Payouts and Udemy Affiliate page as Masterstudy theme? Also i would like to know when you will release the coming soon demos and if there is any cooking online school demo. Thank you.
Apologies for the delay! Please find the answers below-
Q. Quiz Education
Ans.Yes
Q. Monetization & Tutors Payouts
Ans. Yes, it’s available in Tutor LMS
Q. and Udemy Affiliate
Ans. No
Q. When you will release the coming soon demos
Ans. Expecting within April 2nd week.
Regards
Hi thank you for your reply. I really like your theme is very beautiful i am just checking if has all the features i need. Thanks again 
Best regards
Hi, I bought this item with you some time ago but the support time has already expired, I would like to know please, if I have access to the example content, I would also like to know why “Item Purchase Code” does not work, it does not accept as if it were valid , Thanks a lot
Thanks for the message! Please make sure below things it might help you to resolve this.
- Your server cURL is enabled
- PHP version is 7.4
- WP_Debug mode is true.
It might help you to resolve this.
Regards
Thank you, Thank you for your help, I have all those settings as you mentioned and the “Item Purchase Code” still does not accept me, and could you please clarify if I have access to the example content?, thank you very much
Hi, I am making a custom page using the eCademy Posts module in Elementor. Using Style One, it has 3 columns of posts. I would like to make it only 2 columns, but there is no option to change the number of columns.
Without going into the code, is there a simple way that I am overlooking?
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thank you…I just sent 2 tickets.
Ok, thanks
It can be possible to post many video class in a course? and student can view only or download video ?
Thanks for the message! Yes, submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Thanks for reply! You speak about standart version plugin (for free) or Pro version (Elementor Pro) ?
Elementor is included as it’s free. As Elementor Pro is a paid plugin and can’t allow selling the license on marketplace items, so that can’t be included with the theme. To use the pro version, need to purchase the license separately.
Kind regards
1 more question – how i can install demo kindergarten to my wp site? I cant find this demo
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, the plugin Elementor is included with the purchase of the theme?
Yes! Thanks
Can you separate the course modules separately and assign payment not for the whole course but for the module? And later, when the user buys several modules – he has the opportunity to reduce the course fee by the cost of these modules.
Thanks for the message! We will try to add this in our upcoming updates.
Regards
Hi, the plugins LearnPress,TutorLMS and LearnDash are included with the purchase of the theme?
Thanks for the message! Both LearnPress and TutorLMS are free and included with the theme. LearnDash is a premium plugin and you need to purchase from their website to use.
Best Regards
Thanks for your response. Can I personalize the payment methods and use other different, like Wompi?
Thanks! You can do the necessary customization based on the demand.
Regards
Hello, I already bought and installed the eCademy theme, but I can’t find the demos, I’m interested in the health coaching demo, can you tell me where i find it? Thanks.
Thanks for purchasing! Please submit a support ticket https://support.EnvyTheme.com.
Best Regards
Do you plan to support LifterLMS in near future?
Thanks for the message! Sure, we will try to cover this in our upcoming updates.
Regards
