378 comments found.
One click demo import is not working message: “There are no predefined import files available for this theme. Please upload the import files manually below.”
Using one-click demo import you can import files manually.
For further discussion or help please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
how to disable some required fields like email ?
In which module do you want to disable the required fields?
Like the email we add a new patient , The patients Who comes to my clinic don’t use emails
How to do that why there is no answer?
Hi Manaf719,
apologies for the late reply!
Email is mandatory in the plugin flow.
Hello I have a question: Can every doctor create his own account that contains his personal data and also can set the booking dates available to him so that the patient can view the available appointments in the doctor’s profile and then make the booking ?
Yes, it is available has it’s own time slots and also he/she has their own account.
Hi! I’m trying to add doctors but I get “Internal server error”, do you know why is that happening?
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our support agent will guide you further.
Thank You!
I have a question before purchasing this theme. 1.Can We show doctors as listing ? Homepage / SearchPage 2. Can we show, first doctors then clinic in BOOKING SYSTEM ?
1.Can We show doctors as listing ? Homepage / SearchPage
Ans -> Yes.
2. Can we show, first doctors then clinic in BOOKING SYSTEM ?
Ans -> It is not possible for now. but in the future, we will try to do an update.
is there a error in the Extended pack price?Are you sure it is $2600?
it has fairly low extended price 
Is it possible to make a recurring appointment?
For example, make an appointment for every Monday of a month.
As per our current Kivicare Workflow, it’s not doable. But you can customize it with the help of WordPress Cronjob.
Is there some way or an addon for patients to record, track and share symptoms with the clinic?
kivicare has encounter module for patients to record,track and share symptoms.
Hello, my project would be an online appointment booking website, I don’t intend to have any physical clinic. Doctors and patients apply online. Patients choose the doctor for the consultation, pay an amount, the consultation is released, after the consultation, the payment is released to the doctor and the site takes a part of the consultation’s fee. This would be the working flow of the site. It is possible? tks
You need to buy kivicare zoom telemed addon or kivicare google meet telemed addon.
https://codecanyon.net/item/kivicare-google-meet-telemed-addon/35301137or
https://codecanyon.net/item/kivicare-telemed-addon/29363726Quick question does this have SMS messages built in? If so with what provider?
kivicare pro have sms built in. Provider is twilio.
Hello some of the social icons does not appearing at my theme. fa-facebook-f fa fa-facebook fa fa-twitter and others url https://bookme247.net/
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Hiello,
Could you please confirm if following is possible in your theme?
1. Store and retrieve records of Patient.
2. Records would include name, number, reports (attachments: jpg,png,pdf,doc,docx,txt) and other basic info
3. Upload Patient photo via phone camera,Desktop web cam & fileupload
1.STORE AND RETRIEVE RECORDS OF PATIENT.
=> You can export an Excel or CSV file or you can print the patient list.
2.RECORDS WOULD INCLUDE NAME, NUMBER, REPORTS (ATTACHMENTS: JPG,PNG,PDF,DOC,DOCX,TXT) AND OTHER BASIC INFO
=> It includes name, number, email, clinic name, gender, address, and blood group. It does not include reports.
3.UPLOAD PATIENT PHOTO VIA PHONE CAMERA,DESKTOP WEB CAM & FILE UPLOAD
=> You have to upload the patient photos using the file upload option only.
Good afternoon! Our team plans to use the Kiwicare wordpress plugin to work on the project. I could not find information anywhere about whether it is possible to change and configure the pre-prescribed roles of a doctor, patient, receptionist and others? Interested in the possibility of opening and closing access to certain functionality and creating new roles.
Hi,
Role and permission module is not available yet. It is in development.
Thank You!
I sent you a hello, by skype, if you can answer me. my skype: oxeweb
Hi Oxeweb, Really sorry for being late. They have replied please check.
Congratulations on the product, it appears to be very complete, but I wanted to know if it is possible to have a customized version of SAAS in PHP on order? if so, say hello on telegram: @graomestre
I’m waiting for the contact, I speak Portuguese..ok
KIVIcare ENT Clinic, in its responsive form, behaves differently, changing the layout of the slide content according to the cell phone model used, is it possible to correct this so that it becomes standard on all cell phone models?
We set all sections as per resolution where all sections look neat and clean. It’s already standard on all cell phones.
hello, do you open for customization? I already buy this plugin and your WP Theme. But I need some little customization, if yes how to reach you guys? maybe skype or WhatsApp?
Yes, reach us on skype: https://join.skype.com/invite/yPdnVOwWaqLh
I was text you on skype but didn’t get any response for almost a day
Hi,
Apologies for the our team will respond you soon.
Thank You!
Pre Purchase Question
1. Can i add both options book on website and Appointment on call. 2. Which application you use for video meeting. 3. Can i add a clickable link in prescription ( I want to share online product with the patient which they can click and purchases) 4. is there any option to add OTP for mobile number verification?
Hi,
Here are the answer to your questions:
1. Can i add both options book on website and Appointment on call -> admin/clinic admin/doctor/receptionist can book appointment for patient
2. Which application you use for video meeting -> we have two addon for video meeting 1) telemed addon (zoom api ) 2 ) googlemeet addon (google meet )
3. Can i add a clickable link in prescription ( I want to share online product with the patient which they can click and purchases) -> not possible as now
4. is there any option to add OTP for mobile number verification? -> not possible as now.
Thank You!
Thank you for answers i have one more question Can i want to create a Doctor directory. User can select Doctor from list. is this possible in this theme?
Yes, You can use Elementor kivicare Doctor list widget
https://wordpress.iqonic.design/kivicare/doctor-list/thanks. as per your documentation (Telemed appointment) every doctor should i create different API key and API Secret or just one key works for all doctors zoom meeting. If there meeting (appointment) same time
Each doctor will have separate zoom api configuration.
Hi, can we use Kivicare pro on any WP theme?
Yes, you can use it.
Before buying, I’d like to know if it’s possible for the patient to see their clinical history (like the dashboard the doctor can see and edit, but only for the patient to see). Thank you!
yes, please check encounter module
