115 comments found.
Hi, I’m interested in your theme, but I don’t know which one I should buy because searching for Doccure, it returns 8 results. I write here because I saw that it is the most updated version (November 14th). Just one question, can I build pages with WPBakery Page Builder? Thank you
HI, thanks for your interest in our product. please go with Doccure WP. You can build pages with WPBakery page builder. Thank you.
Hello. How can I access the standard wordpress admin panel? Not doctor or patient input. Is it possible to see the Wordpress admin panel?
We regret to say that you can not see the admin panel. Thanks.
There is no demo file available. I am unable to upload that file. Please look into that.
Hi, Please check your inbox. our developer has sent you an email. thanks.
Hello, I am considering buying your theme but I can’t book an appointment using any of the patients user, also where can I change the available dates for the doctor ?
Hi, There are two types of payments offline and online for booking. You can change in theme options itself For online payment doctor should buy the package and need to enable booking option in package itself you can change the available dates in doctor dashboard itself. Thanks.
Hello, just today I had time to review the doccure for wordpress that you sent me this week. And I am very disgusted because I just wasted my precious time, because someone from you won’t mention my name and surname, sent me an old version from January 2022 instead of version 2.0. When will i get version 2.0? In the demo, you clearly show v2.0 Yours sincerely
Hi, Please send the mail to support@dreamguystech.com will send the files.
Hello, on September 15th, I bought this theme from you, and it was version 1.0 for download. At the moment there is a new version 2.0 that I cannot download from my panel, because there is still version 1.0 for download there. I contacted the support several times, unfortunately without a response. Support is not responding. What should I do in this situation?
Hi Karolklucz, Please check your inbox. We have sent the files. Thanks.
Unfortunately, I did not receive anything, please send to this email address karol@mail-online.com.pl thank you in advance and best regards
Hi Karlok, Please provide valid email id. The email id which you have given is not a valid one. Please contact our support with a vaild email id. thanks.
I changed the email in my account to the one given above. Send again to the verified email from envato market. Thanks in advance and best regards
Sure, we will send it again. Thanks.
support rtl and arabic ?
Yes, this theme support Arabic language and RTL
hello, we are interested in your theme. I had a few questions, can we use any payment method like in woocommerce? For example: Like iyzico, you said in the previous comments that you would bring an annual subscription to doctors. How long will it take you to complete this?
Thanks in advance for your answers.
Hi, Thank you. We truly appreciate your inquiry about our product. Yes! you can use any payment method like in woocommerce. An annual subscription for doctors option we haven’t started yet. Let you know once we done. Thanks again.
does interface messages works ? Can i see the admin interface pls ? Best regards
Hi, messages are working between doctors and patients. I have shared the following login details. Doctor Login Details Webiste: https://doccure-wp.dreamguystech.com/login Username: paul Password: Admin@123 Patient Login Details Webiste: https://doccure-wp.dreamguystech.com/login Username: charlene Password: Admin@123 We are unable share the backend details. You can check the complete admin details after purchase. Thanks.
hi ty but i can’t see any messages and i don’t sucess to open a discussion. How does it works? Best regards
hi, login as a doctor as well as patient and try now. Thanks.
Is there an admin user system? Can the admin user see all the appointment and doctor detail information?
Hi, Yes admin can view only the appointment and doctor information. If you have any questions or doubts please contact us at support@dreamguystech.com. Thanks.
Hello I would like to buy this theme. I just want to know one thing, can user take appointment without account? I mean no login required to book appointment
Hi , Thanks for showing interest in our product. You need to register as a patient and book an appointment. otherwise, appointment booking not possible. We do customization also. If you are interested in customized product please contact our business team at Business@dreamguystech.com for further details.
Does the theme work with woocommerce?
Yes, this theme will support woo commerce
Hi I was interested in your wordpress theme but when I see the difference with the HTML versions, Laravel, Angukar to cite only those I am disappointed that it lacks a lot that it is other than that of wordpress it is not serious on your part.
We are working on that, we will give more modules and updates in the upcoming version.
ok i waite update
Thank you
How can i remove top area : Select Language
You can remove it from widgets. If any doubt please send the mail to support@dreamguystech.com
Very nice theme but has no patient insuranceoption
Hi, we will add this in text version. If any feedback please send the details to support@dreamguystech.com
Thanks for the valuable points. I will check this and implemented with our product. If you have any ideas or implementation please send the mail to support@dreamguystech.com
Hello,
still have three issues to solve left and cannot reach out to your support. I hope you can tell me the answers in here. I would be very happy 
1. How to change the Layout of the Calendar in the booking options? I just want to display the short week days like (“Mon”, “Tue”,etc.) as (Mo, Di, etc.) in German. Same for the display of the months. *Additional Information—> Changing Calendar Language in Doccure Theme Options does not change the format.
2. When a doctor assigns a consultation fee in the dashboard, this value is not shown in the booking for the patient. Consultation Fee is always a null value for patient.
3. Forgot Password functionality always tells me following: “Please add Email address”—> The Problem is in here, that it is telling me that, even though I had entered an Email address.
I would be very happy if you could give me an answer here, since those are deep functionalities and it would also help other buyers for their issues
BR
Hi, we will check and fix this issue. I sent the mail for fixing these issue.
Hello Sir, I want ask does this theme has the clinic system management as it is found in Doccure Laravel version. is it also here?
Hi we have a fully functionality product, if you are interested to buy please contact business@dreamguystech.com
Hello,
Since 2 days I am waiting for an reply to my support questions.
Search function and login is not working after installing the one click demo.
Login is redirected to the original demo page of yours instead of my installed web page.
One click demo also throws 6 errors while importing media files.
After changing something in the doccure core and saving, an error is thrown.
Please contact me to my questions via mail. I already sent you a mail.
I really want to use this template and would be happy to receive answers.
BR
Hi, we will give the support and sort out this issue. Please send the details to support@dreamguystech.com
Unfortunately I do not get any response when writing to this mail address. How long is the usual response time?
Hi Please check your email. We have weekend holiday
Hello Chandan,
Thanks a lot for your patience, the refund has been successfully processed as Envato Credit, please check your account balance to confirm, do not hesitate to contact me if you have any additional questions.
Please also note the license associated with the item is now null and void.
You are more than welcome to use the balance to purchase another item or items on Envato Market, good luck with your next projects!
Kind regards, Chris
Envato Customer Success GMT-05:00
After above mail , i did not received refund . when revert over mail still not received any mail . can you please look .
Hi, Kindly send your purchase ID and details.
my Order No: 159266071 , Purchase code: 7a9a3cb2-09db-46a9-97b2-ccb8463818ad , request no for refund :- 2672081 , Date: 15 Feb 2022
Hi please check with Envato Support. You didn’t made any purchases from us.
you mean i am wrong , can you also check with Envato Support.
How can i share my statement with you
Hi, We are not authorised to check with Envato for the refund process as the payments are managed by them and we will not have the permission to check, hope it is clear.
still not received my refund , can you please refund it .
Hi, Kindly send your purchase ID and details.
