12906 comments found.
Hi , the licence time is only for the support or and for theme update? When licence expired can i have theme update? thnx 
Hello,
Thank you for your question.
You will be able to download theme updates for a lifetime. You can extend the support period only in case you need it. But anyway you will still have the access to our theme updates.
Kind Regards
Hello, is there a way to make Pages title background larger/taller? Currently I see option for small or large.
Hello,
It is possible to do with custom CSS only. Please, create a topic on our support forum and we will help you.
Kind Regards
Hi, Overnight the website updated to the latest version of Wordpress, since this update the Header Editor doesn’t load at all. The page loads but the element on the page fail to load.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form here https://themeforest.net/user/xtemos
Thank you in advance
Hi, I have a question regarding the topic. 1 – When purchasing a product, does the theme trigger an email to perform a product evaluation? If not, could you recommend a plugin for that? 2 – Cart abandonment triggers an email to the customer?
I use dokan in conjunction with your theme. Big hug.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, switch to the parent theme temporarily. Send us your website information using the contact form here. https://themeforest.net/user/xtemos
Thank you in advance
Hello,
I want to implement subscription on my website, is your theme compatible with WooCommerce Memberships https://woocommerce.com/products/woocommerce-memberships or WooCommerce Subscriptions https://woocommerce.com/products/woocommerce-subscriptions
Thank You
Hello,
Thank you for contacting us.
Yes, our theme works well with both plugins. If you face any compatibility issues, feel free to contact us and we will do our best to help you.
Kind Regards
I update theme monopoly to Version: 6.3.3 but still have problem with wp bakery update, It says : Update failed: License is not activated.
Hello,
WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates.
Kind Regards
Hi, I am a developer. For a client of mine, I need to update 2 websites in production, and 2 other sites in test environment. Is there a possibility of a bundle purchase? Thank you
Hello,
Thank you for contacting us.
We would be glad to help you, but, unfortunately, we are not allowed to make any personal discounts on ThemeForest. Even for multiple purchases.
Kind Regards
Ok! Thank you. Just a last question. I have 4 sites with your theme: 2 sites are production, and 2 sites are stage. This sites must be update (everything…theme, core, plugins…), and I want to update the 2 stage sites, and after the productions. Can I use the 2 license on the stage sites, do the update, test everthing, and after remove the licences from the stage and add them in productions? Regards…
Hello,
Yes, you can use the licenses on your staging website and then move to production without any issues.
Kind Regards
Hello I have a problem with the new update. When updating the theme from wordpress, a conflict with the element is created and some blocks are no longer displayed.
What do you recommend? Has anyone else had this problem?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hello, is there a possibility to sign up to shop, register to see product prices in the theme?
Hello,
Thank you for contacting us.
Yes, our theme has a special option that hides the price for not logged-in users.
Kind Regards
¡Hola! ¿Cómo puedo dejar solo en el Checkout solo el país España en país?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello
The layout of the sticky menu is messed up.
So I want to change the design of the sticky menu.
What should I do?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I have a question. I have one button in footer (all pages) with POPUP. How I can open same popup from the another button(s)? I dont want to duplicate POPUP all the time. So how it can be done?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Does the theme have landing pages?
Hello,
Thank you for contacting us.
Yes, we have a few landing pages in our demo versions. Here is a list
https://woodmart.xtemos.com/demo-landing-gadget/demo/landing-gadget/ https://woodmart.xtemos.com/landing/?opt=layout_landing https://woodmart.xtemos.com/demo-repair/demo/repair/ https://woodmart.xtemos.com/demo-lawyer/demo/lawyer/ https://woodmart.xtemos.com/demo-corporate-2/demo/corporate-2/ https://woodmart.xtemos.com/demo-smart-home/demo/smart-home/ https://woodmart.xtemos.com/demo-beauty/demo/beauty/ https://woodmart.xtemos.com/demo-school/demo/school/ https://woodmart.xtemos.com/demo-real-estate/demo/real-estate/Kind Regards
Thanks for your very professional theme. Every purchase is for use on one site only, right? If I want to install your theme on another site, do I have to repurchase the theme? Or can I just buy a license? What should I do?
Hello,
Thank you very much for your comment.
Yes, one regular license allows you to use the theme for a single project only. For multiple websites, you have to purchase one license per domain.
Kind Regards
Dear Woodmart team! I created a new page and put a little Youtube background video in the middle of it, but this is causing my pagespeed score to drop drastically. Is there any way to use the feature to lessen this impact? Thank you!
Hello,
Yes, Youtube video is a very heavy element and usually impacts the speed a lot. There is no fix for this in our WPBakery and our theme.
Kind Regards
Hello, Please give me an idea how to make images in the media library available only to the author? So that only the author can see, delete, modify these media… any ideas perhaps?
Thanks!
Hello,
Thank you for your question. Unfortunately, we don’t have instructions for this because it is more related to WordPress general functionality. Not to the theme directly.
Kind Regards
Hello,
Simple question, can I switch right now from elementor to gutenberg and have eveyrhitng working ?
Is the theme 100% compatibile with Gutenberg ? have you implemented in gutenberg all your custom work like sliders, etc ?
Hello,
Our theme is compatible with Gutenberg’s standard options. But we don’t have all elements available for Gutenberg. You can build a website like our demo only with Elementor or WPBakery page builder.
Kind Regards
does these theme license under gpl ?
Hello,
Envato has a special kind of license for WordPress themes. Read full information about this in the article https://help.author.envato.com/hc/en-us/articles/360000534646-What-is-Split-Licensing-and-the-GPL-
Kind Regards
