29 comments found.
Do I have to buy Elementor Pro . to access submissions? After I upgraded the theme, I can not access submissions
For your issue, please contact our support team at https://wpopal.ticksy.com or via email:help@wpopal.com and attach your site info also, they will check and support you.
How to update the theme? I have installed theme on php 7.4 and I need to move to php 8. Do I need to update theme?
Yes, updating your theme when moving from PHP 7.4 to PHP 8 is generally recommended. Update the theme to the latest version, you can refer to the guide: https://byduoc.gitbook.io/update-template
Does this have a weather plugin? Where is it pulling the weather info from? Also, what plugin is used for the Explore map?
Dear mate,
- Does this have a weather plugin? Pls use the plugin: https://wordpress.org/plugins/location-weather/ - What plugin is used for the Explore map? Please write more clearly? could you send me some screenshots with description please? Thanks.
Hello, is your theme PHP 8 or PHP 8.1 ready? Because 7.4 is deprecated.
Yes. The theme is already working on PHP 8. Please update to the latest version of the theme.
Bonjour je voudrais acheter ce thème mais jai des questions.
1 / marche t’il avec la dernière version WP 6.1…???
2 / avec quelle ota il fonctionne …???
3 / Il est possible de définir des dates d’arrivée et de départ, permettant à vos clients de réserver un séjour de longue durée. et de définir des invités
4 / il y a t’il l’ Intégration pour WooCommerce et créer des passerelles de paiement…???
5/ il y a t’il une variété de pages chambre, toutes prêtes à l’emploi…???
6 / il y a t’il des Formulaires de réservation préconfigurés…???
7/ peut on intégrer Instagram…???
Merci
...???
Hi there, thanks for contacting us. Please contact our email help@wpopal.com, we’ll answer you in details. Thanks,
Hello i have 2 issues with the BA plugin and BA item in Elementor. Things stopped working at once out of nowhere. I need help but my support has expired how can i get help please?
Hi! You can renew your support and contact for technical help here: https://wpopal.ticksy.com/. Thanks,
Yeah but it’s not because of my editing just the modules stopped working as they should do. I can’t afford to pay 32$ just for 2 modules that stopped working from no where
Please contact our email help@wpopal.com. Thanks,
Hello I just bought the and I followed the plugins installation guides. of the demo, but unfortunately m fails. How can I solve?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hi, I would like to buy this theme but I see that some of the functionality it broken in the demo. If you look at ‘Rooms & Suites’ on the home page, it isn’t working. Neither are the room cards, rooms carousel or room chess view. Please could you fix or advise?
Thank you, Lee
(btw – this message is referring to the demo website)
Hello?
Hi there! Thank you for informing us. We have fixed that issue on the theme demo. You can check it again here: https://demo2.wpopal.com/rominal/rooms-cards/
Thanks,
Hello, I purchased a Rominal theme. In this theme how can we create login / register page for customer ?
Hi there,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will help you with it.
Thanks,
Hi I need to add Pay with ether payment gateway
1.How can i change payment gateway options. 2.How to add new payment gateway 3.Which Files are edited or created. Please mention the location of that files? 4.How can you help me to add new payment gateway integrations whats the procedure ?
Hi there,
If you want to use other payment gateway, you need to purchase them separately. Please see payment gateways that the booking plugin supports here: https://ba-booking.com/shop/
Setting payment: please check here: https://ba-booking.com/ba-book-everything/documentation/online-payments/
Thanks,
We have plugin named Pay with Ether for receiving in crypto payments, we need to integrate that payment method..so please let us know how much it will cost for integration of pay with ether plugin on the booking platform.
Hi there,
Our theme doesn’t support the payment you mentioned above. Please contact the booking plugin provider here: https://ba-booking.com/contacts/, they will check and help you if it’s possible. Thanks,
In this theme how can we create login / register page for customer and also under each product their is address section to add hotel address but when we add address section in dashboard, its not showing in main hotel room page. we have added google api also.
Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you.
Thanks,
demo is not working please fix
Thank you. We have fixed and it’s good now.
Does it comes with forms and payment plans because i don’t see its compatibility with e commerce here. Pls hurry up i need to buy ASAP
Hi there, it comes with booking form as you see in the theme demo and supports payment methods here: https://ba-booking.com/shop/
Thanks,
That means I have to purchase the plugins separately. does looks like premium plugins. is that so?
Yes, it’s premium add-ons. Thanks
Hello, we have purchased & used your theme for a client but when we try to setup WPML or Polylang for multiple languages we encoutner several problems especially when trying to translate a Room (BA Book Everything plugin). When using WPML, each attempt to save the room causes internal server errors or requires enormous amounts of memory just o perform a save. In Polylang when attempting to translate a room the price plan options disappear and with them the ability to save/update the room. If somehow you do actually manage to save the room, when you visit the translated URL the layout is completely gone & if we enable WP Debug there are several warning & error messages.
Thanks for your report. It’s true that the BA booking plugin will have some issues with WPML. Please send the details of the issue to our support ticket: https://wpopal.ticksy.com/, we will check and help you. Thanks,
If there are issues with the WPML plugin & a another core plugin that you are using you should not be listing this theme as WPML compatible. This is a major issue since we have already created the website & presented the client with the English version. Now the customer expects it to be translated in multiple languages & we simply cannot deliver! We will send you the details as soon as possible & hopefully we can find a solution.
Thanks. Hope to resolve the issue soon.
Hi, someone to repond pls PRIVATE TICKET #2801982 Thanks
HI please also this ticket PRIVATE TICKET #2801290 is a major bug with booking system, adds one day more Site is live i need to be fixed Thanks
PLS SOMEONE TO RESPOSND TO PRIVATE TICKET #2801290 I resolve all other issues. Its the last issue Thanks
Hi there,
Sorry for the late reply. It’s the plugin’s fault. We have sent your issue to the plugin owner but he’s still looking at it. Right from the time he answered me, I will inform you.
Thank you,
Homepage 1 not the same as display on your demo page. I need it exactly the same header. how to get that?
FYI: I use one click demo import as suggested.
Hi there, thanks for choosing the theme. Please follow this guide to setup your header: https://wpdocs.gitbook.io/rominal/content-management/set-up-header
Thanks,
thanks for the answer. I check the template header 1 – header 4. on your demo : https://demo2.wpopal.com/rominal/ i see thats look like header 3. But after user header 3 template, i cannot have the same animation as yours for the logo.
So please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi, how i chnge the layout of a room? other is with slider on top, other with other gallery. Where i set the layout of the single page room?
Please contact our support team at https://wpopal.ticksy.com/, they will guide you. Thanks
it said Booking Foom on sidebar of single page .. where to edit this?
Hi there, thanks for choosing our theme. The booking form is the default from BA Book Everything plugin. Thanks,
Hi, I mean, on sidebar it said booking FOOM, not booking FORM. please check FOOM. where do i edit this? i try to search the plugin file but cannot find it.
try to search via SQL found word FOOM here 3 matches in wpba_postmeta 3 matches in wpba_posts
please help where to edit this word via admin panel
Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
thanks. already sent support ticket
Thanks, our support team will check and help you as soon as possible
HI, import procedure stops in 3%, why? pls help resolve it THanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
I have already done form yesterday. Pls fix issue in order to work Thanks
Thank you. You ticket has been answered.
but to send email for now instead of the booking system Thanks
Hi, thanks for contacting us.
Yes, you need to customize the theme to just send emails.
Thanks,
Great, thanks
