53 comments found.
I installed the theme without any problems. But I cannot change the logo and text in the Footer section. How does this work? It’s not easy at all… Also the widget doesn’t work right. I need your urgent help in this matter.
The theme is not very useful. I will have other questions.
Hi there,
You should be able to change this under Appearance > Widgets.
Please check do you have the latest version of our theme and all required plugins. Follow this article in order to update them properly. After you update the theme all of the bundled plugins with the available updates should be listed in Appearance > Install Plugins.
If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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I tried to create a ticket several times but got an error. I just created a ticket. I am waiting for your help. Thanks.
Hi there,
We located your ticket and as we can see your ticket has been updated with an answer, so please check the ticket status now and continue the conversation at our Help Center.
Support
Edge Portfolio part of
Qode Interactive
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revolution sliders are missing. won’t import. Can’t find them in the template. what do i do??
Hello,
If you imported demo content and the sliders are missing, please note that they need to be imported separately. See one-click import → Bonus tips.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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where are the files located within the theme template?
?
Hi,
Open the extracted folder containing theme files & documentation which you downloaded from ThemeForest. Navigate to XML export\revslider and upload the slider ZIP files.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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I can not register the theme.. appears .. “please wait”...and nothing happens
Hello,
Please try the suggestions from this article – How To Fix The Please Wait Error During Registration Process.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Congrats on the theme. Very neat. quick question pre-purchase. What font are you using for all the titles and sub-titles on the site? Is a custom font? Is it included in the theme? Thanks in advance.
Hi there,
Thank you.
We are using font family Syne, and you can use it after you purchased our theme.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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dont buy this when i asked support they block my comment without reason they hide there failor is it your reality to delete negative comment ?
Hi there,
Please note that we have removed the comment because it was related to refund request. You can check our refund policy here.
Thank you for understanding.
Support
Edge Portfolio part of
Qode Interactive
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I m facing issue with import demo can i get help its every time stuck with 64% i try each n everything still not work as per docummentation
Hello,
Usually demo import issues are related to weak resources and you can see our recommendations regarding those in this article Recommended PHP Versions And Resources And How To Set Them. Also, in case that you are using cache plugin, please deactivate it. It’s recommended that cache plugin stays deactivated during demo import and while the site is still in the development stage.
For demo import please follow instructions from this article How To Import Demo Content Using The One-Click Demo Import Feature.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
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well there is nothing work i do as u say everything if can do your self then try to to check help me plz
Hi,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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still not resolved just i m being scammed here
Hi there,
Please continue the conversation at our Help Center so our agents can investigate and assist you further.
Support
Edge Portfolio part of
Qode Interactive
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Nice work! Good luck!
Hi there,
We are glad that you like our theme! Thank you!
Support
Edge Portfolio part of
Qode Interactive
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Congratulations! Nice Work, GLWS
Hi there,
Thank you so much!
Support
Edge Portfolio part of
Qode Interactive
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Good luck!
Hi there,
Thank you!
Support
Edge Portfolio part of
Qode Interactive
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Great work!
Hi there,
Thank you very much!
Support
Edge Portfolio part of
Qode Interactive
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Awesome work!
Hi there,
Thank you! Glad that you like it!
Support
Edge Portfolio part of
Qode Interactive
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Congratulations, Best of luck with sales
Hi there,
Thank you so much!
Support
Edge Portfolio part of
Qode Interactive
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Great Work,Congratulations GLWS
Hi there,
We are glad that you like it! Thank you!
Support
Edge Portfolio part of
Qode Interactive
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