17 comments found.
Will you finally update the template to the latest Elementor?
Hi,
The theme always works with the latest version of Elementor. You might be using Case Theme Core with an older version.
Thanks
Hi, I’m having a problem with the one-page theme in the mobile version. Can you help me? When I click on the menu, a dark background called “ct-overlay-active” appears, which is annoying. I wanted to remove it. I changed the theme.css file to 0 instead of 0.65%, but it didn’t work. So I completely removed everything related to “ct-overlay-active,” but after clearing the cache several times, nothing changed, this dark background still remains. My client doesn’t want this background. Can you help me remove it? Thanks.
www.cleliaviola.it
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi. When will there be a new bug fix update? You haven’t updated the template since 04.01. I’m waiting impatiently.
Hi,
What error are you getting while using the theme?
Thanks
Hello, I have a conflict with the theme. The Case Theme Core plugin does not work with Elementor, if it is activated, Elementor does not load. Deactivating it works, but the website loses its content without that plugin. What can I do?
Hello,
Have you updated Case Theme Core plugin to the latest version? (1.2.2)
Thanks
Solved! thank you so much!
Thanks
I want to buy your theme, but I saw that the WP version it supports is old. Does it work stably with the current WP version? Another question I have is: Does it work stably with other language plugins such as PolyLang, which is stated to use WPML as a language plugin?
Hello,
I have updated and the theme supports multilingual plugins like Polylang or WPML.
Thanks
Thank you. I have one more question: I bought the theme from a different account and I will install it as demo.domainadi.com as the first installation. And later, I will move it to the main domain. Will I have a problem with the license?
You will not have any licensing problems.
Hi team, can you update the theme to be fully compatible with the latest versions of WooCommerce? I get this error on the Dashboard: ‘Your theme (Mindset Child) contains outdated copies of some WooCommerce template files’. The specific templates that need updating are: mindset/woocommerce/cart/mini-cart.php version 7.8.0 is out of date. The core version is 7.9.0, mindset/woocommerce/content-widget-product.php version – is out of date. The core version is 3.5.5
Hello,
The theme is compatible with the latest WooCommerce version. Maybe you haven’t updated your theme with the latest version?
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Don’t working! Cannot install Theme Core. Want to have refund or updated theme
Guys? Are you there?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
doesn’t work, I want refund!
Hello,
What exactly is not working?
Thanks
Hello, I use on Elementor: CT Service Grid and the order Category is wrong for some reason I see on inspect element this code:
element.style { position: absolute; left: 0%; top: 0px; }
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Where is DATABASE?? I HAVE BOUGHT THIS ITEM AND WHAT ONLY ZIP ARCHIV BUT WITHOUT DATABASE!!!
HOW MUCH TIME I NEED TO WAIT??? AUUUU
Hello,
You need to import demo data?
Thanks
NO! YOUR WP THEME DOESNT WORK WITHOUT DATABASE ! WHERE IS DATABASE!!!
What exactly do you need? Are you just starting to use WordPress?
NO !! NEIN!!! THIS IS NOT WORKING COMPLETELT! YOU SELL A BROKET THEMA !!! HOW TO CALL YOU!!! GIVE YOUR NUMBER! I WANT MY REFUND!
CALLL !!! WHERE IS YOUR NUMBER!! YOUR THEMA IS BROKE!
FRAUD!
What exactly are you looking for in a theme? there are no customers who buy the theme but want the database here. 
AUUUUU¬!!!
DONT BUY THIS THEMA!! THIS AUTHOR US !!! ITS FRAUD NO SUPORT NU NUMBER!
NO YOUR THEMA IS BROKEN ITS 403 ERROR ON THE SERVER!!! WHERE IS YOUR NUMBER!!
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
NEIN!! I WANT REFUND! GIVE MY MINEY BACK I DONT WANT YOUR TEAM! GIVE ME bACK MY MINEY! YPUR app is not working!
Bad qualitat! DAS IST NICHT FUNCTIONIRT!
SCAM! DONT WANT TO REFUND MONEY!
Can you provide a link or screenshot of the problem you are talking about?
Just bought the theme and there are errors in the Core Plugin and theme options: https://www.awesomescreenshot.com/image/35665116?key=7fb0e9a170d652222a388afdc6747c89
Hello,
Let me check.
Thanks
I did not receive any tickets from you. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
How do I access theme documentation?
Hello,
Document links are included in the full package.
Thanks
Document link does not include information on how to customize colors specifically for the services.
Exactly which section do you want to customize the colors? can you send me screenshot? Thanks
Congratulations GLWS 
Thank you!
Amazing work! Good luck!
Thank you!
Mindset – Psychology & Counseling WordPress Theme – GLWS!
Thank you!
Great Work, Congratulations GLWS
Thank you!
Nice work
Thank you!
