877 comments found.
Demos look really good and professional, but the documentation is terrible and this makes working with this theme very difficult. At first, I wanted to leave a negative feedback for this theme because of bad documentation and backend, but then I thought you’re probably working on the documentation now and I shouldn’t be too quick to leave a negative feedback. Will wait for the updates because this beautiful theme deserves better.
Hello
Please contact our support team at https://thememove.ticksy.com – they will guide you set up the theme.
Thanks
Hi, how to setup the estimated delivery? I didn’t find in the documentation: https://prnt.sc/AY-f9uA0ujkc
Hi,
You can go to Woocommerce > Settings > Shipping > Shipping Options then edit the delivery time range
We didn’t have that part in the documentation, we’ll update it asap.
Thank you
Hello support, While working on a page, I noticed if I change the text font color or size with elementor builder, no changes takes place. Am i missing something
I see that you have created a ticket, and the issue is fixed, please check it.
Presale Question:
Hi, do you got a demo page which is speed optimized? I checked three of your demos and all of them are below 30 Points on mobile (Google Page Speed).
Please contact my support team, they will guide you to improve the speed: https://thememove.ticksy.com
Thank you for your reply. I’m not asking for an optimization guide. I wanted to see a demo where I can see the speed scores you’re claiming.
Here is our demo site: https://minimog.thememove.com/
Hey, do you have any plans for auction?
Hi,
We don’t have any plan for auction yet.
Hey. Thanks for fast response. Please, think about it. Integration of 3rd party plugins will destroy product page on predesigned website.
Thanks for your suggestion, we will consider it later.
Does anyone know how to customize the footer info on shop and products pages?
Hi,
You can go to Templates > Theme Builder and edit all your footers via elementor https://prnt.sc/ey6XpCJMcnky to check display condition here: http://prntscr.com/1r6gxtb http://prntscr.com/1r6gzc2Regards,
TM
I have set it to entire site, but it is still not showing on my single product pages! Help
Hi,
Please contact our support team at https://thememove.ticksy.com – they will check to help you.
Can I customize the product page?
Can I also customize the header?
They are only allow to set up styling.
You also can read the documentation about Header here: https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/theme-options/header
Regards
Hello Thank you for your excellent design and I am very satisfied with my purchase But unfortunately the language of the template with the software Poedit, We change, it’s not right, is there a problem? for my country tanx
Hi,
Please use Loco Translate plugin to change: https://wordpress.org/plugins/loco-translate/
Hello Unfortunately it does not work again All files are translated correctly but your language file does not seem to be connected to the site
Hi,
Please contact our support team at https://thememove.ticksy.com – they will check to help you.
trying to access your demo
got this error message
Error establishing a database connection
Thank you. We have fixed demo, please check it back
I’ve been trying to import the main demo for 3 days. it doesn’t work properly..
I need support to install it for me .. please help!
2. the countdown looks good EXCEPT
IT’S NOT SHOWING THE SALE PRICE. I SET A FUTURE DATE FOR SALES TO START.
IT NEEDS TO SHOW THE SALES PRICE EVEN THOUGH THE SALES IS SCHEDULED FOR A FUTURE DATE.
3. WHAT ABOUT PRE ORDER! I WOULD LIKE TO HAVE A PRE ORDER SALES EVENT AND LIMIT ON QUANTITY FOR THE ON SALE PRODUCT HOW DO I DO THAT PLEASE?
THANKS
the mobile friendly bottom icon menu looks good.
however choices are limited and duplicated with menu on header.
it needs the product categories option on the mobile menu at bottom.
the toggle product filter is good too but having lengthy product categories is not optimal because it means lots of scrolling on mobile phone.
the bottom mobile menu with product categories will be a much better set up option.
please add it in your next update.
thanks
Please send all your request to https://thememove.ticksy.com
So far I really like it. I have experience with hundreds of WooCommerce websites, currently I’ve installed on a test server so that I can get more familiar with the theme, and make some tests. But I can say you have put a lot of thoughts into it, keep up the good work!
Thank you
Please include a changelog, we can’t say what are the new updates…
Please check this link: https://changelog.thememove.com/minimog-wp/
Dissapointed. The demo import process does not work as expected. Going to page templates to create pages is way more work than expected and the theme options for the demo I need was not imported have to go do all that manually. No one has time for all that. I am trying to create a fashion website and the pages are displaying furniture. Moving on to another template will take less time than trying to do all that myself. Please let me know when the demo import process is complete. I may use for a future project.
Hi,
Please open a support request at https://thememove.ticksy.com so, we can check and help you import the demo data.
Thank you.
Nevermind I will take the time to set it up. Your core theme is the best I have ever worked with (Edumall & Maxcoach) so switching themes may turn out to be my loss…
That said when a product is selected on mobile it would be nice to replace the bottom menu with “Add To Cart” and “Buy Now” buttons like this. I find it to be a very enticing CTA for buyers.
You are welcome.
When a product is selected on mobile it would be nice to replace the bottom menu with “Add To Cart” and “Buy Now” buttons like this. I find it to be a very enticing CTA for buyers. Is there any way we can have this option added?
Hello,
Please open a support request here https://thememove.ticksy.com/ then we will guide you to change how the buttons displayed.
Regards
Also import only gives you 4 options which don’t give you a preview and your website shows nearly 12 demos! Fix your stuff or prepare for bad reviews!
Hi,
It’s because you choose import all demos. Please view this instruction: https://www.youtube.com/watch?v=5UJUzemtI-A
Regards,
TM
Your response provides nothing to the issue I’ve encountered. More instructions I’ve already went through. Thanks for being a corporate drone.
There are some options for importing demo:
- Import all normal store demos
- Import other 3 mega stores
We don’t provide the importing option for each demo because it’s so unnecessary complicated. Then, user can import all normal demos and then remove/hide which they don’t want to show. If you don’t want to do that by your own, our support team is willing to help.
I’m sure you believe in your response. But please add a preview for what you’re importing okay, problem solved. Currently problem still exists.
No problem, thanks for your feedback, we will change the thumb for them.
About page importing, you can go to edit page > Library and get them there: https://www.youtube.com/watch?v=yPN5dPfG4gU
If you still have any questions, don’t forget to get back to Ticksy system and ask for help.
Im talking with Bryan. Because I did an import and waited 30 minutes to having 700 pages and I think it’s an error. Waiting for him to get back to me. I was on a fresh install on cloudways.
Thanks for updating. I hope you will enjoy this theme. Have a nice day!
I have purchased, and uploaded the template to the control panel, but the css files do not work, how do I activate it!!!
Hi,
Please open a support request at https://thememove.ticksy.com so, my support team can check to help.
Everything is fine now, my question is how do I publish a product, and publish it specifically on a specific page?!
After creating products, you can create a page and edit by using Elementor builder. Then, you can drag and drop Product or product tab or product carousel widget. Please contact support team if you need further instruction.
Demo content import is always wrong
Hello
Please submit a ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Regards
Is live chat actually working?
Our timezone is GMT+7 – we normally reply fast within our working hour from 8am – 5pm.
I mean the chat box in the theme!! Can customers contact me through it?
You should use external plugin to get the chat box.
Will I find this in the file I will be purchasing?
No, you should purchase the license to get it. For example: https://crisp.chat/en/
Well, I will buy the template now, how do I buy a license?
I can’t figure out how to change the header. I read the documentation, it does not show how to change. There is no change option!
Please open a support request at https://thememove.ticksy.com – our team will help you. You also can read the documentation about Header here: https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/theme-options/header
I’m very familiar with reading documentation. Unfortunately I did read the documentation before you kindly sent me the link, and still could not find ANYWHERE in the documentation where you actually SHOW how to change the header.
You also can check this article: https://document.thememove.com/edumall/header/header-setup.html
We will update this part in details. Sorry for any inconvenience.
Hi, Would you please advice where we need to edit/change store benefits section? https://prnt.sc/sTftnZ-M5AV-
Hi,
Please check this screenshot: https://prnt.sc/SEjwnMSOuZQD
If you need further help, please contact us at https://thememove.ticksy.com
Has anyone had any trouble importing the demos?
Hello
Our team is checking the problem for you via the ticket.
Thank you.
Hi, Whenever I try to import demo content my server times out? So just to check the website it just displays menu label content https://prnt.sc/hmBFuZCSAU7M
I fixed it finally!
That’s great
Hi , I was wrong . It just imported half of the things and the site is still broken. Cant see products, have no idea on how to select what I want to use cos it’s all jam packed into one demo; looks like there’s no easy way to do this yet I’ve been using Wordpress for a while with another theme which was relatively easier to select a demo to use. Please help. Thanks.
Please follow this instruction: https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/guides/how-to-install-demo If you still need further help, please contact our support team via support system at https://thememove.ticksy.com
