99 comments found.
Good Day
I submitted a support tick 3 days ago and i have received no response at all. I am currently working on a site using your template and I have 2 requests or questions I need help with. 1. I would like to know how to deactivate the white left panel that contains the price plan and more. I would like to know how to edit this or remove it.
2. I can’t seem to change the color blue to black. I managed to change a few of the titles but I can’t change the prominent blue on the banner and footer etc
Hi, please send your ticket ID. Thanks.
Hi, the order tracking and Quotes plugin, is it included ? thanks
Hi,
Thats not included with the theme.
Thanks
Hi, I have sent a ticket and I am waiting for a reply. https://themekalia.ticksy.com/ticket/3033174/ the case is #3033174 I need help as soon as possible.
Hi, you will get reply soon. Thanks.
i cant seem to have a side bar as per below design after installation
https://themeforest.net/checkout/84749395/create_account?_ga=2.84690265.1782157822.1647692238-35405698.1647196070Please send us a support ticket. Our team will help you.
Want to return this theme. No customization possible. Can’t even edit header, footer nor can add new form, change color. It’s waste of my money. Please refund my money. Not at all happy with the product. Wasted my 1 week customizing theme, yet no result. Still can’t use it.
Hi, Please give details about your issues via our support center.
I want to change the whole website color scheme but not finding any solution. I like the theme very much but when I add new section to any page it shows its old color scheme.
Please send us a support ticket, our team will help you.
To many bugs in the templates Fix it First, with new updates, Useless theme,
Hi, Did you purchase it? If yes, send us a support ticket.
presale question, why all the comments I see is negative ? is this theme fully customizable by elementor ? cuz I want to buy this theme
Hi,
Yes, our theme is fully customisable.
Thanks
I can’t change the footer Operating days (Mon – Satday) to Mon -Friday
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100017639 Our support team will reply you ASAP.
Thanks
Hi I need support needed help on heading color please check TICKET #2890247
NEED support ASAP
Hi, I have checked your ticket status. It seems that you getting the update. Last day was weekend and probably today you will reply from out team.
Replied on the issue but haven’t receive the reply yet.
A lot of questions about ‘how to change colors’ IT’s SIMPLE, but you make it hard… What I have to do, please?
Please, don’t make me to open a ticket. It’s a quick question!
You will need to send us a support ticket. We are not giving support here.
Hi nice theme i have some question
online order available?? include paypal payment
how is your support
Please give more details.
the same issue
Hello
pre sales question:
I saw the demo
I have a question, can I add a video instate of image in the slider of home page
Hi, Yes, you will be able to do it.
But I see that the slider used is not the Revelation Slider,
so I think the slider in the theme is accept only images,
I need to see any Screenshot shown the option in the theme slider
that allow me to upload video instate of images.
because I think, I will purchase third party plugin to do such job.
so I hope answering me with Screenshot shown the option on your
theme slider in the home page.
thankYOU!
I hope answering my question
okay, if I purchased the theme, do you will guide me in this?
I think 8 days in order to answer my question is pretty long time !!
mailchimp not there or even the form of subcribe to newsletter, so any advice ?
Please send us a support ticket. Our team will help you.
I sent 3 tickets, no one replies since yesterday. here’s my ticket ID #2841033 , #2840982 , #2840957. Kindly resolve this issue ASAP.
Hi,
Hope you got your reply. If not please let us know.
Thanks
Hi, I have updated the Social Links (Facebook & Instagram) in the Header section but the links are not showing on the live website and also I cannot customize, remove or update the footer contact us section. Please check TICKET #2889548
I have checked the status, you got the reply.
ISSUE WE ARE FACING IN THIS THEME! 1: We are unable to change the whole website colour scheme. 2: We are also facing the problem regarding to hide or remove Quotation form on Demo Home Page 2. 3: In this theme, the FOOTER is not the same for the entire site. We want same footer layout for all website pages. Kindly Response these 3 points as soon as possible. Thanks!
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100017639 Our support team will reply you ASAP.
Thanks
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100017639 Our support team will reply you ASAP.
Thanks
Hi, is the template also suitable for RTL?
Hi,
Transida not support rtl.
Thanks
The theme is very nice but it is very bounded…Like we dont have the option of changing color scheme. I have search alot but there is no option of changing color … Even on homepage – Our services section we cannot chnage the text color… It is very distrubing
Hi,
Please submit ticket here – https://themekalia.ticksy.com/submit/#100017639 Our support team will reply you ASAP.
Thanks