12798 comments found.
Hello
Is there an option in WoodMart them to customize the checkout form like Shopify?
Because the Checkout form in Woocommerce is very long and complicated for the buyer.
Look this checkout form in Shopify: https://better-shopify-checkout.myshopify.com/6701475/checkouts/bd74be9d6d74ca9b846af7eea87d0136Hello,
Thank you for your question.
Yes, you can customize the Checkout page with our layouts builder as per our documentation https://xtemos.com/docs-topic/checkout-page-builder/ Also, you can use this plugin to customize checkout fields https://wordpress.org/plugins/woocommerce-checkout-manager/
Kind Regards
There is a plan for Woodmart to offer an installable checkout page template? Because the user experience is very very important in the purchase conversion.
Could you please clarify what you mean by installable checkout page template? Send us some examples if possible.
You can easily build such kind of checkout with almost all mentioned elements using Elementor and our Checkout layout builder. https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
Kind Regards
Hello,
Could you do custom job with extra cost to add theme element with Products have 1 or more in quantity with ability to choose category
Something like below image (Sale products , Product attribute ) but be for Stock quantity
https://ibb.co/LSchsQDin a brief I need to add a custom page to list products that are more than 1 or have 1 in quantity with specific category
Hello,
Thank you for contacting us.
Unfortunately, we are not available for custom work at the moment.
Kind Regards
Hi,
Search on mobile device sidebar using android not working.
Kind regards
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi, what a great product you have made. I think it’s one of the best templates I have seen. Normally I have to build a lot of extra stuff, but here its just comes right out of the box, very nice.
Is there any way to disable the ”add to cart” and ”wishlist” hover from the shop page. I have tried Theme Setting > Product archive > Products styles > Hover image (Disable – Enable hover image for products on the shop page). But it dos not seams to do the trick. I can do it in other ways, but I think you have a simple solution, I have not yet found.
Hello,
Thank you very much for your comment.
Please, create a topic on our support forum so we can check why these options don’t work for you https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hi
wanted to know if you can help me. Im using only one Woocommerce tab ” Description” and using additional tabs from the theme, however is there a possibility to change the order of the tabs, so the additional tabs can show before and then the Woocommerce tab?
regards
shax
I know this might be part of customisation however if I can get know the “hooks” for it as I have tried quite few but not sure where im going wrong.
Hello,
You can find an instruction for this in WooCommerce documentation https://woocommerce.com/document/editing-product-data-tabs/
Kind Regards
im aware of these codes however these are for Woocommerce tabs im enquiring about additional tabs which are part of the theme.
/** * Reorder product data tabs */ add_filter( ‘woocommerce_product_tabs’, ‘woo_reorder_tabs’, 98 ); function woo_reorder_tabs( $tabs ) { }
$tabs'reviews' = 5; // Reviews first
$tabs'description' = 10; // Description second
$tabs'additional_information' = 15; // Additional information third
return $tabs;
what I wanted to know what would I use lets say if im using an additional tab and I have named it ” mattress info” am I using
$tabs‘mattress_info’ = 10
hope that makes sense.
I have tried “wd_additional_tab” and used woomart_additional_tabs” but nothing works. I have even tried “wd_additional_tab1” still nothing.
thanks
Hello,
In our theme names such as “wd_additional_tab”,”wd_additional_tab_2”, “wd_additional_tab_3” are reserved for additional tabs that is in Theme Settings -> Single product -> Tabs. Here is an example of how it looks in the code and in the single page.
if ( ! function_exists('wd_reorder_tabs') ) {
function wd_reorder_tabs( $tabs ) {
$tabs['wd_additional_tab']['priority'] = 5;
$tabs['wd_additional_tab_2']['priority'] = 6;
$tabs['wd_additional_tab_3']['priority'] = 7;
return $tabs;
}
add_filter( 'woocommerce_product_tabs', 'wd_reorder_tabs', 98 );
}
https://monosnap.com/file/EHYTDc8nVUfzy2wGbIkUOBR10hDbI3
Kind Regards
thanks this helps.
You are welcome!
Hello. In this topic, if the product is variable, it is impossible to see the balances in the product card?
Hello,
Thank you for contacting us. But we don’t quite understand your question. Could you please clarify what you mean?
Kind Regards
Hey, Is it possible to build a mobile top menu with categories right below main header, just like in this store: https://m.shein.com/br/ (see mobile view) ?
Hello,
It looks like a simple menu was added to the header. Yes, you can add any links there including product categories.
Kind Regards
Hi there,
Where in the settings can I set a ‘background-color’ for the ‘copyright-wrapper’ area?
I don’t see it here: https://drive.google.com/file/d/10ctc-maREPBsRyE2yy1vrM9nmNEVKXMk/view?usp=sharing
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, been using your theme for a while with no problems at all, thank you for that!
One quick question, using your Ajax filtering the results we are getting are far less than the amount of products that exist for the certain query?! If we use another plugin for the filtering it works but there are tones of other things that don’t and we do not want to use another one.
Is this a known bug or it has to do with a plugin bug etc? Is there something we can do to maybe “index” all the products?
Thank you in advance!
Hello,
Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.
Kind Regards
Done that, it seems to bring more but I guess it needs a lot of time because it brings a few more every day! I’ll get back to inform you in a week or so.
Thank you!
Try to click on the button “Regenerate the product attributes lookup table” also. And test how it works.
Thank you the “Regenerate the product attributes lookup table” worked like charm!
Keep up the great work!
Great, you are welcome!
Hi, great theme. How do I set the “sticky add-to-cart” to remain fixed and visible immediately after page load? I need the “sticky add-to-cart” button to always appear at the bottom without the user having to scroll first before it’s initiated. Your response will be appreciated.
Hello,
Thank you for contacting us.
Try to use the following custom CSS to achieve this
.wd-sticky-btn {
transform: translate3d(0,0,0) !important;
}
body .scrollToTop {
bottom: calc(12px + var(--wd-sticky-btn-height));
}
Kind Regards
Thanks for the reeply X. Much appreciated. One more thing. i just upgraded to the latest woomart version. The search keeps closing everytime it’s opened on mobile. This is happening on Android devices.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Do you advise using Woodmart’s lazy loading or the native Wordpress option that exists since WP 5.5?
Hello,
We recommend you use the native lazy loading. But you can also test the speed with both options and see which one is better for you.
Kind Regards
Hello, I have some pre-sale questions, thanks: - can you use one regular licence on one domain and its subdomain, example: example.com and test.example.com? - does the theme have a child theme? - can the child theme be used with food demo? - is these theme Wpml compatible? - can you create custom Shop page, Product page, Shopping cart and Checkout?
Thanks in advance, Gabi
Hello,
Thank you for being interested in our theme.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website. But you can activate the same license for both development and live websites.
Yes, the child theme is included and our theme is compatible with WPML. Yes, you can create custom shop, product, shopping cart and checkout pages.
Kind Regards
Thanks a lot, a few thing more a would like to ask:
1. on the variable product page can I add a field with delivery date (calendar) and othed field with time? 2. or can this been done on checkout page? 3. can I add another paymend method – credti card on delivery? 4. how the seller gets notified when a purchase has been made? by email or by phone message? 5. how the buyer gets notified what he has purchased? by email or by phone message?
Thanks in advance, Gabi
Hello,
1,2. Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this.
3. Payments methods come with WooCommerce and its extensions, and not with the theme.
4. You get emails for all orders filled on your website.
5. The same is for your customers. They get emails about their orders.
Kind Regards
I also have same problem. How can I fix?
Hello,
The only solution here is to recreate this page from scratch. You can do this quickly by copying and pasting section by section in Elementor.
Kind Regards
Hello, could you remind me how to deactivate the categories that appear below the product title in the product grid? Or that only the main category appears and not all? Thank you.
Hello,
You can disable this option in Theme Settings -> Product archive -> Products styles https://gyazo.com/ad04bbae906df4e993fea3bc63c5cd06
Kind Regards
Thank you very much. Another detail, could you remind me how to order the categories that appear in the side bar widget? Now they come out alphabetically and I need to have them in the original order…
Another question, how do I make the widget category filter cumulative? For example in the case of a wine catalogue. I need to search for a wine that has the product categories: red wine, with cork, D.O. and Tempranillo grape. How can I make them add up and only show me the products that correspond only to those categories? Well now if after looking for red wine, I add cork it shows me only cork… Thank you.
Hello, another thing: I have a Custom tab with an html block that works well on desktop but it is not visible on mobile, I have seen that both the section and the column as well as the products grid do not have hide selected on mobile. Do you know what it can be? Thank you.
Hello,
You should be able to change your product categories order in Dashboard -> Products -> Categories.
You can’t show products from different categories on one page. For this, you need to use product attributes and filters instead.
Please, create a topic on our support forum if you have any additional questions and need support for our theme usage and configuration.
Kind Regards
Thank you very much! I just have the categories ordered to my liking in woocommerce, products, categories, but they still appear in alphabetical order in the categories widget…
Try to change the order in the Appearance -> Widgets -> find the categories widget. Change the value from “Name” to Category order.
That was it, thank you very much. Now I would only like to know why the html block is not shown in the custom tab in the mobile version, surely it is some setting, can’t you think of what could be the reason? Maybe it has happened to someone else…
Hello, I know that I don’t have support, but it would be so kind as it is shown in the search results as in your demo, since nothing is shown to me.
https://ibb.co/Xz2PQ1qHello,
You need to enable the following option in Theme Settings -> General https://gyazo.com/3436dadcb40bfa7d780bc6df56c13bf8
Kind Regards
Thank you for responding and your help, but it is activated and it does not showdownload and it does not save
https://ibb.co/QdHhYxY https://ibb.co/L9KmNt0Please, send us your admin access using the contact form on our profile page so we can check it https://themeforest.net/user/xtemos
my server’s firewall would block it, not knowing its ip, but thanks for your help
You are always welcome! Feel free to send us a message if you still have questions.
Hello I am inserting a “Product categories” block into a “Masonry” style page (5 categories) exactly like on the site https://woodmart.xtemos.com/home/ second block «FEATURED CATEGORIES» The first image should be large, however it is inserted 300px instead of 600px. If you copy this block on the same page, then the second block works fine. What can be wrong?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, i see that you put a free shipping bar and to complete the free shipping it must get to the goal of x price… but what if x price it’s without taxes… i use it but we have free shipping without taxes, can you help me to put the free shipping bar without taxes
Hello,
WooCommerce has an option to exclude or include taxes in the price and this option also affects the free shipping bar functionality https://prnt.sc/O6zvsMGdooIm
Kind Regards
hello there , Do I need to download a plugin for variation swatch ? if plugin is needed what pulgin is recomnded with woodmart theme
Hello,
Thank you for contacting us.
You don’t need to install any extra plugins for this. Swatches functionality is a part of our theme.
Kind Regards
aha.but when i click on color its not selected
Could you please send us a short video so we can better understand what you mean?
this the sahred vedio screenshot
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi there, on variable products when price changes it shows separate price underneath instead of only showing 1 price?
This is very annoying, is there anyway I can only have one price showing on product pages instead of 2?
Hello,
Yes, our theme has an option to hide the second price for variable products.
Kind Regards
Can I use the template many times if I buy it once? without having to pay again ؟
Hello,
Thank you for contacting us.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards