84 comments found.
Hi, I make update of theme but there change colors for yours basic. I check setting and there colors are change but in theme live it is not changed. Please could you help me? Thank you
Oriel seems is not compatible with windows. How I can a solution?
I purchase Oriel Template, but the are only OS/Mac. Great Trouble! I run Windows
Hi,
1) Oriel is a WordPress theme, not a PC software. Just upload the “Installable WordPress File” to your WordPress site as it is.
Following article may help you;
https://help.market.envato.com/hc/en-us/articles/2028215102) Help documentation;
http://www.wp4life.com/online/oriel/index.html3) I replied to your email. If you still have a question please reply to that email. We only provide support via email and our response time can be up to 2 business days as mentioned at the item support page;
https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/supportHI, I have Oriel Versio 1.6 actually Oriel Child theme Versio 1.0 and WordPress 4.7.18 – so Can I update WordPress 5.4.2 without the site getting messed up? Kind regards Sari
Hi,
I suggest you to update your theme and all of your plugins before that;
http://help.wp4life.com/2013/11/14/how-to-update-theme-to-newer-version/Is ORIEL theme compatible with WordPress 5.3.x? Or is it going to be?
Yes, the theme is compatible with the latest version of WordPress.
How can I create the ‘Single Project Gallery’ on a normal page/post?
Hi,
1) You can use “dvgallery” shortcode to add a gallery to a page/post. For more information please look at the help documentation;
http://www.wp4life.com/online/dvgallery/index.html#galleries2) Alternatively, you can use a 3rd party gallery plugin. For example;
https://wordpress.org/plugins/envira-gallery-lite/3) If you have any other question, please use the contact form;
https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/supportI have a problem with projects post type, the options and text area not work correctly
Hi, We replied to your email. If you still have a problem please reply to that email.
Hi, how can i select a header image for the blog page! i already use a post-image but i can not see it! at standard page it works but not on blog page? Thanks for help
Hi,
1) You can add it from Theme Settings->General->Blog Image
2) Unfortunately, your item support has expired. So, if you have any other question, you should renew your item support; https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Hi, I would like to remove the top image (featured image) inside the single project. tks. best regards – df
Hi,
Go to Theme settings->General and paste the following code to Custom CSS field;
body.single-orielprojects .page-title-container {
display:none !important;
}
If you still have a question, please use the contact form on the item support page; https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support
Hi, thanks, almost correct, but disappear also the rectangle with the title, I want remove only the image, like the normal page without featured image, is possible? tks -david
Hi, the only way to do that is removing the featured image.
if I remove the featured image, the page of projects list is without images too..
Ok, delete the code I sent you before and try the following code;
body.single-orielprojects #page-title-text {
padding:0px !important;
}
body.single-orielprojects .backstretch {
display:none !important;
}
#page-title-bg {
background:none !important;
}
body.single-orielprojects #page-title-text h1 {
display: block !important;
width: 100% !important;
}
I tried several times to contact your support via email. Unfortunately didn’t receive an answer back. So here is one more try.
1.) I want to change “COLORS (Left Side)” second color to blue but it also changed the footer color. I want sencond color in blue but footer in black. How can I define the footer it’s own color and split it from second color?
2.) On mobile version, I can’t see the menu because it’s white font color I guess. How can I change the menu font color for mobile version?
3.) Title of Homepage Slider is not displayed on mobile version (iPhone 6). I already changed Font Size (Mobile) to 5, but it didn’t help.
Regards Fabian
1-2) Color settings are “general” settings. If you change any color, all your website will be affected. If you want to change a specific element’s color, you should add your custom css codes to theme settings->general->custom css field.
3) You can see the same thing at our demo. Slider title is hidden on mobile devices because it blocks the images; http://oriel-wp.wp4life.com/
4) Customization is not something included in item support. So if you are not familiar with CSS and if you need a customization; http://help.wp4life.com/need-a-customization/
5) If you are not happy with the theme, please request a refund; https://themeforest.net/refund_requests/new
Has anyone had issues where the “upload” buttons for Z Gallery don’t do anything? I’ve tried to reach out to the author several times over the past few weeks and haven’t received a response
Hi,
1) The error you get is a server error. I suggest you to contact your hosting provider.
http://help.wp4life.com/2016/04/03/download-failed-failure-when-receiving-data-from-the-peer/You can upload the plugin (DV Gallery) manually;
http://help.wp4life.com/2017/03/26/install-wordpress-plugin-ftp/2) If you still have a question, you should add your purchase code to your message ( https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support ) because we don’t see any purchase data on your profile; http://help.wp4life.com/2013/11/14/how-to-find-your-themeforest-item-purchase-code/
1) Sorry but your purchase code is invalid; http://help.wp4life.com/2013/11/14/how-to-find-your-themeforest-item-purchase-code/
You can contact Envato support to get the correct code; https://help.market.envato.com/hc/en-us/requests/new
2) After getting the correct purchase code, contact us via contact form in the support page. Only if you add the correct purchase code and your WordPress admin info (dashboard link, username and password) to your message, we can help you; https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support
If i buy this theme, am i then able to add a contact form in the slider?
And am i able to add a google maps element on the front page, divided into 1/2 of the page. So on left side content, on right side google maps?
I’m considering buying your theme, but have a question: Is it easy to change the main layout to remove the semi-transparent container overlay that is right below the logo and that is present on the top left of the site everywhere? Also, I would want to change the top header to all white and remove that black box behind the logo, how easy will that be?
Hi, can you please answer my question I asked 6 days ago?
How can I do to show only selected categories in the gallery with filter e.g [dvgridfilter max=’99’ itemwidth=’200’ categoryid=’38, 36’] – it does not work
1) “categoryid” is the attribute of “dvgrid” shortcode, not “dvgridfilter”. “dvgridfilter” displays all your gallery items and categories. It is not possible to display selected categories with “dvgridfilter” shortcode.
2) Unfortunately your item support is expired. So if you have any other question, first you should renew your item support ( https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support ), and use the contact form on the support page; https://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support
Hi, There is a SHOP Menu in the theme. and I read from the comments that Woocommerce is not compatible with this theme. Does that mean that there is another alternative for shopping in this theme?
Hi, Oriel is compatible with ECWID; http://open.ecwid.com/dblBB
Hello, I recently bought this theme..This isn’t a deal breaker or anything, but will it be possible to add woocommerce support?
Hi,
Oriel is not compatible with Woocommerce;
http://help.wp4life.com/2015/02/12/woocommerce-compatibility/It may be possible with customization;
http://help.wp4life.com/need-a-customization/Thank you very much for the quick reply
Support the theme Wordpress 4.5.3? Can I download the new latest Wordpress 4.5.3 and then the theme?
Hi,
Yes, you can 
Support the theme Wordpress 4.6? Can I download the new latest Wordpress 4.6 and then the theme?
Yes, you can.
Thanks, so now I can purchase theme!
Hi, How to change the background of logo. My company logo is black and it will not fit with the black background. How to change the logo background to white and main menu background to black(Only menu background not whole backgound)
Appreciate if you help in this.
Kind Regards
Hi,
All available color settings are at the theme settings page; http://help.wp4life.com/2014/08/20/where-is-the-help-documentation/
If you need a customization; http://help.wp4life.com/need-a-customization/
If you have any other question, please use the contact form on the support page; http://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support
Hello, I have problem with the search box of theme. In particular it doesn’t work with the photos of galleries. Is there a way to fix it?
Hi,
It is a standard WordPress search box. You can’t use it to search gallery images.
It may be possible with customization; http://help.wp4life.com/need-a-customization/
If you have any other question; http://themeforest.net/item/oriel-responsive-interior-design-wordpress-theme/11160898/support
