104 comments found.
Looking forward to an update on this theme soon!
Hi there,
Thanks for writing in! An update of our Seafarer theme will for sure be released and you will be notified once it is out.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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It’s been 10 months but theme not yet updated yet, Is it compatible with PHP 8.1 & WordPress 6.01???
Any plans to update the theme & plugin regularly for website security it is necessary to have an regular updates of the theme & plugins so that I can decide to buy this theme or not?????
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when the new update will come out but we hope it will be released soon.
The theme is compatibile with PHP 8 and for WordPress 6.0., since there have not been any significant changes from WP 5.8 to WP 6.0 you can update your WordPress version without any issue. The compatibilities will be added in changelog within next theme update.
Support
Mikado Portfolio part of
Qode Interactive
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This is not good If you guys don’t have any plans to update the theme then why you guys are mentioning earlier that our theme is getting updated by our theme now it’s been 3.5months since I purchase still it’s not been update then why you are charging so much for the theme if you dont do security updates for years???
Hi,
We are constantly working on updating all our themes. The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, is your theme compatible with a plugin Polylang? Thanks!
Hi there,
Please take a look at the following article.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Every time I try to access widgets this is what I get
Hello there,
These are left notices from adding compatibility with block layout for widgets from WordPress 5.8 version. You can turn them off and continue your widgets or if you wish you can use this plugin which will revert widget section layout to Classic one.
In case you have some further questions, you are more than welcome to submit a request at our help center and our support team will be happy to help. To submit a ticket please follow instructions from this – article .
Support
Mikado Portfolio part of
Qode Interactive
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thank you!
Support
Mikado Portfolio part of
Qode Interactive
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hello, I just bought the theme. How do I change the “tour single” page? I want to change the layout a bit and the “tour info” section. I am going to use it for multiple tours not just yachts and don’t see where to edit this page layout. I am using Elementor thanks
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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My top nav menu does not function the same as the demo. It with puts everything to the right or left of the logo or puts 2 menus up on each side of the logo. How can I restore it to function as the demo?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, we bought the license and installed the Theme, but I can’t find the included images, I want to upload all the included theme images in the library
Hi there,
Thanks for writing in!
You will need to import the demo content if you wish to get access to all the content of the theme.
Please have a look at this article here.
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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hello, I want to cancel the search icon in the header section. how will I do
Hi there,
Thanks for writing in! You can remove it form Appearance > Widgets > Header Widget area and remove the search icon widget.
If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Can I customise Seafarer Tour currency? I want change dollar to euro
Hi there, Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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PRE SALE QUERY: Hi, We have designed our content for this theme but now its down ..can we still purchase and use it?
Hello,
Thank you for taking interest in our theme!
We are experiencing some temporary interruptions with live demo site and hopefully it should be resolved soon.
You can for sure purchase the theme and install it on your site. Once you import our demo content you will get all the pages and settings which you can adjust to your needs and for demo import please follow instructions from this article – How To Import Demo Content Using The One-Click Demo Import Feature.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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we have purchased and import the demo content but its not working..any solutions?
Hello,
Thank you for choosing our theme!
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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support ticket submitted please try to respond as soon as possible..thanks!
Support
Mikado Portfolio part of
Qode Interactive
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Preview doesn’t work 
Hello,
Thank you for reaching us!
We are experiencing some temporary interruptions and hopefully it should be resolved soon.
Support
Mikado Portfolio part of
Qode Interactive
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Hi,
Does your theme support sticky header?
Thank you
Hi there,
Yes, you will be able to set the Sticky Header under Seafarer Core Options > Header > Acroll Appearance Settings.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Thank you for your reply.
Regards
Hi there,
Glad we could help!
Support
Mikado Portfolio part of
Qode Interactive
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Hi there, do your theme support other languages or can I translate in the language files? Also, it’d be great if it was easy to swap contact us for contact form. Thanks!
Hi there,
Thanks for taking an interest!
All our themes are fully translatable and you can read more about it here.
Could you please explain a bit more on the swap contact us, so we can be sure to provide you with the correct answer?
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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We upgraded to Wordpress, and now the theme has 500 error issues mainly with jQuery.
How can this be solved?
Hi there,
Thank you for reaching us!
Since we do not have enough information from here and as the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Dear, I am unable to find pictures inside the theme although it is stated that all the pictures are free to use. Can you please advise how to proceed? Thank you. Regards, marjan
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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This theme is not compatible with the WooCommerce Bookings plugin and the support team shows no intention in solving this issue. Therefore, I don’t recommend the theme to anyone who wants to combine the seafarer theme with the WooCommerce plugin.
Hi there,
Please note that we do not test any third-party plugins that do not come along with our theme so we can’t really guarantee theme compatibility. However, we do see that your request was answered and that our support agent provided you with help so please check your response and continue the conversation with our support team.
Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, my need to enter different prices of the tours according to the period:
Example: March 100 € per day April 120 € per day May 140 € per day
Waiting for a reply
Thank you, Dario
Hello there,
Thank you for writing in!
We noticed that you submitted ticket at our Help Center and that is has been updated with an answer, so make sure that you check it out and continue conversation with our support agents if you need further assistance.
Support
Mikado Portfolio part of
Qode Interactive
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Dear Partner, Could i change the tour price to hours from tour main info, except price per day..
Thank in advance
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Mikado Portfolio part of
Qode Interactive
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Can the calendar system be connected to an external calendar such as Google to update free and busy appointments?
Hi there,
Unfortunately we didn’t test this so we can not guarantee it will work. The booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Can we make hourly reservation and payment arrangements?
Hi there,
Thank you for taking an interest!
All our theme features are presented, and hourly reservations are not a feature of the theme, unfortunately.
Do let us know if you have any additional questions
Support
Mikado Portfolio part of
Qode Interactive
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