12043 comments found.
Do you support migration from listable to your theme ?
Hi Francissimel,
Thank you for your interest in ListingPro!
Sorry for the delay in response. We were out of the office due to Eid Holiday.
You can create a CSV file with the data you have on listable and import them to ListingPro.
Is there anything else I can help you with?
Best Regards,
Natyra from Cridio
Customer Success Ninja
It’s a pre sale question !
In the Submit Listing Form Don’t want to use “full address” option (auto suggestion by google), is that possible to create something like Street Address City State and Zip Code (manually added, no google maps auto suggestions)
Note: I have checked the option called add your manual address with manual latitude and longitude
Thank you
Hi mazharulmithu,
Thank you for your interest in ListingPro!
Sorry for the delay in response. We were out of the office due to Eid Holiday.
Yes, you can add your manual address with manual latitude and longitude, here is the option of manual address, if you don’t want to use the google map.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Does your theme support Elementor Pro ?
Ho foxvape,
Thank you for your interest in ListingPro!
No, currently we don’t support the Pro version of Elementor Page Builder. But there are clients who use it. You can check with them on our FaceBook Group.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Since you support elementor, why not Elementor pro?? I am confused.
I need the elementor Pro forms and other functions for my site.
Can you develop it?
Thanks
For customization please kindly fill out this form to get a free quote. click here
Buenas tardes. Tengo una licencia de listing pro y no me deja activar mi instalación con el archivo que me enviaron. ¿Cómo puedo solucionar esto?
Hi henry7812,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can site visitors view all the items they have bookmarked on one map?
Hi niamho,
Thank you for your interest in ListingPro!
Yes, we have the system that if you like any listing then you can click on the save button, which will be saved in the user dashboard from where you can see all those listings which are liked by you.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Bonjour, y’a t’il une démonstration à importer pour MedicalPro ?
Hi Alphadiallo224,
Thank you for your interest in ListingPro!
You will be able to export and import data in CSV format using WP All Import as long as the data is supported in ListingProWP.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Salut. Où puis-je trouver la documentation de MEDICALPRO ? Merci beaucoup d’avance!
Hi Alphadiallo224,
Thank you for your interest in ListingPro!
Check the FAQ here. Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Help Desk is DOWN!!! Just purchased the theme and tried to install it. When I reach the “Import demo content page” it loads forever. Clicking on “SKip this step” gives me an error
Hi woofparadise254,
Sorry for the inconvenience.
The helpdesk is online.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, please urgently look at the demo site. Database gives “Error establishing a database connection” warning.
Hi abyr,
Thanks for letting us know!
The demo site is back. Let us know if you have any questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have a question. Can a new social network be added? Only Facebook, Instagram, Youtube, Twitter can be added. Where are the icons of the social networks that appear in the lists to change them in case you cannot add new social networks.
Please don’t tell me to send a ticket. I have no support. And my question is merely informative.
Thank you 
Hi Murcanto,
Customization will be require if any other social media network need to add. Icons can be change from theme code files
Thanks
Thanks for answering. Could you tell me what files are to develop them myself?
Thank you
Hi Murcanto,
Here is the file path you can modify for that purpose:
wp-content\themes\listingpro\include\social-share.php
Thanks
Thank you. How do I change these icons? class=”fa fa-twitter”, in which file can I modify them to put others? Both for PC and mobile.
What files are they in?
https://ibb.co/NVzyZL7 https://ibb.co/P6cXQ5LHi Murcanto
Here are the files:
wp-content\themes\listingpro\templates\listing_app_view.php
wp-content\themes\listingpro\templates\single-list\listing-details-style (1,2,3,4,5)\sidebar\map-contacts.php
Thanks
Thanks, but for the mobile version it is the following route
/wp-content/themes/listingpro/mobile/templates
In case someone wants to modify the icons sometime
Please, I ask for help with ticket #229737, I have been using it for more than a month and support just keeps turning around and doesn’t know how to solve it, I don’t know what to do. Thank you
Hi miappmovil,
Please test your site now The issue on your site have been fixed
Thanks
Great theme, @cridiostudio_support I just bought your theme for my new project, but my preferred template (black pro) that prompted me to buy it is not among your themes. However, it was stated on your website that it can be installed with “add-on,” but there is no documentation about it.
I’d appreciate it if you could show me how to install the specific theme.
Hi dhamilare27,
You have to download the Adon from website . Then you need to upload the adon from WP Dashboard >> Plugin >> Add new >> Upload. After upload and install you need to import the demo content from WP Dashboard >> Appearance >> Blackpro setup wizard. Here is the video Link to guide you
Thanks
Thanks for your response.
I'm trying to import demo content after uploading the plugin but is asking for licence...i tried to use my purchase licence but it was denied and I was no given any licence for the addon download.Hi dhamilare27,
Please follow the link. Download the Adon and replace it with the already installed on your site
Thanks
Thank you for responding. I installed the plugin and imported the demo content, but the page does not look good at all. I also tried importing with WPbakery and Elementor, but the same problem occurred. I believe the template contains a bug. (Please see the attached file).
I would be glad
I would be glad if the bug can be fix ASAP
Please, please can someone please fix this issue with the emails showing up in the claimed listing pages. I keep getting notices saying it is fixed and it simply is not entirely fixed.
Hi nolawarlock,
Please check with your tickets, That issue has been resolved
Thanks
Hi, I’m testing this theme at the moment and WeddingPro add-on gives me a “wrong purchase code” error. How can I fix this?
I have installed the theme and checked in add-ons and theres no Booking in the admin panel or even to activate it in add-ons at all… any suggestions?
1. Will a customer be able to reuse its own images? 2. Will a customer be able to add location taxonomies? cities etc. 3. will I be able to add too many location taxonomies? Will my site crash by doing that?
Hi osmantarrar,
The user who will have admin rights can reuse the images and can create taxonomies like city and categories etc. But the user who have subscriber role will not able to use images from site and not able to create taxonomies.
Admin can add too many location taxonomies and it will not break theme system
Thanks
First option is very important for this kind of website that users can reuse their own uploaded images. And second one also important that users can add locations because its very hard for the admin to add locations all arround the world. I am looking for a theme which has these options.
Hi osmantarrar,
We have provided the option to use google locations. User then can select the locations while adding businesses. For this you need to use Google APIs
Thanks
Can you explain how the booking+ system works? If a business owner lists a business can we add the Booking+ to that so people can book using this?
how do i update the WPBakery Page Builder?
Hi bizmenterprise,
Please Open a Ticket and our support team will provide you the latest version of WPBakery
Thanks
Hi; Can I use MedicalProWP and EventProWP for free when I buy the theme
Hi difosgen,
No, These both adons are paid and need license purchase if you want to use them with listingpro. While the free adons are listed here
Thanks
You wrote “All premium plugins” on your website, that’s why I asked, thanks. https://ibb.co/d7s22fS
That is 5 year anniversary celebration sale. You will get 50 % discount on each purchase
Thanks
Also, any update on google business listings import option?
Hi thebestdealscheap,
We are really sorry but there is no such feature available in theme. Bulk listings can be imported via CSV file format
Thanks
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