21 comments found.
Before you buy, ask him questions first because after you buy he wont give refund
Hi, if have to your valid reason you will get refund. Thanks.
Hello, is it easy to use this theme and install it? Which page builder does he use? What is the support response time? Thank you so much
Hi, please check theme description and documentation https://z.commonsupport.com/wpdoc/uthan/
Hello, I followed all the steps to install the theme and the demo. When I clicked on the button to view my site after importing the demo, the page hung on the Uthan logo and a loading circle.
Hi, please send us a support ticket our team will help you. Thanks.
You recently changed your product page for PHP compatibility from 8.2 to 8.0. I purchased it when it was showing 8.2 and we of course had problems. Now you have changed it to 8.0, you are not allowing me a refund. This is called a BAIT AND SWITCH, it’s a fraudulent practice of offering one thing and giving another. Either provide a theme immediately that works with 8.2 or give me a refund.
Hi, please send us a support ticket. Our team will help you. Thanks.
That never works. I have tried many times.
Hello, There is a problem with Demo Import. Isn’t working…
Hi, demo import working but unfortunately not working on your server. Please send us a support ticket. Our team will help you. Thanks.
I just got this theme and I am having problems installing it
Hi, tell us about your problem. Thanks.
Hello,
if I create a text Anchor text does not close the floating menu.
Example in a page I have two Anchor id #a id #b: when I click the menu does not close from mobile and the page below is not displayed. how can i solve?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hey, I like your theme and I want to buy it, BUT…
1. did you solve all problems in the comments here?
2. what is your response time if I need help?
3. did the theme work properly if I only used Arabic Language (RTL)?
4. When you click the logo in the footer, it opens the same page and doesn’t direct you to the Home page!
5. all icons and images on the website are free to use? or only icons (transparent plant/ plant background)?
Best Regards
Hi, solve all issues and customer support response with in 1 business day and RTL ready. Thanks.
I DONT RECONDED THIS THEME, VERY POOR SERVISE TOO MUCH BUGS, NO CUSTOMER SUPPORT, No reply For TICKET
Hi, you got a reply from our support team. Please contact with our support team. Thanks.
The header image for the internal pages does not work, it always keep the same image,
Hi, please send us a support ticket. Our team will help you. Thanks.
3079627
i have seen comment @jlzandrad this person also experienced same issue, im struglng more then 20 days, still not sort out : Ticket #3079627
Okay.
im waiting for reply to my ticket.
Hi, you will get reply soon. Thanks.
Its 28 Days, still you guys cant sort out this, evertytime replyng something apart from this issue. ,, Fresh wordpress, No 3rd party plugin installed, but keep site doesnt chnaged
poor customer support.
The header image for the internal pages does not work, it always keep the same image, check the about us page. Again I’va already opened a support ticket but it’s too many problems
Hi, please send your ticket ID. Thanks.
still having the same problem, already opened a support ticket and the site is using PHP 7.4
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘uthan_preloader’ not found or invalid function name in
and look like there are more people with the same problem.
Hi, please send us a support ticket. Our team will help you. Thanks.
PHP Error at top of install on fresh siteground account. Do not recommend theme until fixed
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘uthan_preloader’ not found or invalid function name /.../.../wp-includes/class-wp-hook.php on line 307
Author hasnt responded in days to support ticket where i was told “disable debugging to fix it”. Guess what, it wasnt enabled to begin with
Please send us a support ticket, our team will help you.
Hi,
Thanks for your work. I have an issue regarding footer, the widget “Footer Widget 2” doesn’t work well. When I add social media nothing happen and then appear after save the page but I don’t have access anymore to the widget social media settings.
Moreover, some theme CSS is not include, for example : the font awesome arrow not appear (elementor take the lead) and bullets under projects slider isn’t display corretly.
Thanks by advance
Hi, please send us a support ticket. Our team will help you. Thanks.
I set up a LOT of WordPress websites- this theme is one of the fastest to customize by far. Fantastic!
I do have a question about the image behind the page titles but I’ll reach out via support. Thanks!
Thanks.
Good luck!
Thanks.
How do I install vcamp to get the one click demo import
Please check our documentation. Also, you can send us a support ticket. Our team will help you.
Yes I have seen the documentation but I didn’t see as was documented, it is not the same after I installed the theme on my dashboard. I submitted a Support Ticket but no response
You will get reply from our team.
Great work! Good luck with sales!
Thanks 
Congratulations! Nice Work, GLWS 
Thanks 
Great Work,Congratulations GLWS 
Thanks 