624 comments found.
Hi Team After Theme update “GT3 Themes Core” plugin stopped working and my website layout got changed and I lost all the designs Please help with this
hello, is it compatible with LMS lernpress plugin for online courses ?
Hello! It requires some extra CSS styling
Loving the theme so far. I do have a request.
The portfolio GT3 element looks great. Is there any way to do this with Woocommerce categories instead of Portfolio items?
I’ve looked everywhere for something and came up empty handed.
Hi there! Please submit a support request and our team will check it for you
How customizable is the pricing area? Can subscriptions be chosen, for example: monthly, 3 months, 6 months and yearly? Is there this option to choose? Or can only a monthly or yearly price be set?
Hi there! We use Woocommerce for the shop. You can check any possible options on their website
Hello, I’m about to buy this theme but I have an important question for me. I’ve read in the comments that I can use Loco Translate. How about the images? Can I have different images (for example the floating mobiles) for different languages?
That would be so important because I would be able to present the app in different languages.
Let me know. Thank you!
Hello! The Loco Translation plugin supports only one language, it’s not a multi language WordPress plugin
Hey there, do you ever plan to answer to my support ticket? After an update many things on the website broke down. Number counter, typer in header and etc… This was a week ago. HELP
Hello! All the tickets are answered in a timely manner. What is your ticket ID?
Hello! am trying to download demo data but it taking a very long-time. what can i do to increase the download speed?
Submitted a request and haven’t gotten any response help yet.
What is your support ticket ID?
Hello, can i use all the elements and images if i bought the theme?
Hello! Yes, you can use all elements. But please note that the real people images must be replaced with your own ones.
Hello, When I try to update the theme I get this: “An error occurred while updating Ewebot: Update package not available.”
Hi, please send me homepages elementor templates of the following pages: 04, 12. My email: cointacted@gmail.com Waiting, thank you!
Hi, I got additional 6 months support but it doesn’t show in my GT3themes account. It says expired. Thanks!
Hello, Ive bought the theme & I need a help with the eweshop page. I want to have a “call now” button which allows a customer to call directly instead of “add to cart” service. Can you please help me with that?
Elementor is not working, its keeps loading when we try to edit a page.
the support has explired i can’t submit a ticket on the support
Then you have to renew the support package
Hi! I’m about to purchase this theme but a few questions;
What GT account am I seeing in the comment? Is this GT account necessary for the theme to work? How do I create one?
Does this theme require any third-party app/script for full functionality?
Hi there! It’s created automatically when you activate the purchase code. Right there you can manage all your purchase codes and get dedicated assistance.
Thank you!
You are welcome
Hello,
I already have a license and “Purchase Code” but i was using before in website, and now I changed the domin name so I need to use the same Purchase Code but I can’t.
Please note: I only use the theme for one test personal website.
Hi GT3Themes,
It would be great if you could upload the latest version (2.6.6) to Themeforest. For some reason theme auto-update doesn’t work (file can’t be found).
Thanks!
Hello! This version will be available on Themeforest later today
Great! Thanks for your quick reply.
Latest version isn’t available on Themeforest. Could you upload it? Would be awesome!
Can you please check it again?
It’s available, awesome! Thanks.
Glad to hear it
Hey there, where do i remove this gradient background https://imgur.com/a/y8dnKYY
I sent you a ticket before regarding my case studies element that I’m lost after I migrated my website content to another hosting plan. the problem appeared on my website again. I hope you reply to my email on the previous ticket.
Hello! What is that ticket ID?
(39075)
Our team will get back to you asap.
Hi GT3Themes,
It would be great if you could upload the latest version (2.6.5) to Themeforest. For some reason theme auto-update doesn’t work (file can’t be found).
Thanks!
Hello! The latest 2.6.5 version is available on Themeforest.
Awesome! Thanks for your quick reply.
Thank you!