3288 comments found.
i am getting this error after updating the theme yesterday to Version 5.7.5 Something went wrong while connecting (http://demo.phlox.pro/api/v2/info/): cURL error 6: Could not resolve host: demo.phlox.pro
Hi. That was a temporary problem which lasted for approximately 1 hour. Everything is back to normal now. Thank you for your patience.
Is there a problem with your site? it is causing errors on my site because phlox is trying to connect to phlox.com and it is down.
Hi. That was a temporary problem which lasted for approximately 1 hour. Everything is back to normal now. Thank you for your patience.
Hey your website is not working right? Your demos don’t work either
Hi. That was a temporary problem which lasted for approximately 1 hour. Everything is back to normal now. Thank you for your patience.
Congratulations! Great Work, GLWS 
Hi,
Thank you very much and still there is a lot to do 
the license isnt working..i want to install the theme on a domain but it isnt installing.. pls help out
ignore…fixed
ok thanks for letting us know
Just purchased – tried to install by uploading the ZIP file, installer says: doesnt contains the style.css file. Installation error. Any thoughts?
The ZIP file (phlox-sale-29.zip, the ZIP inside of the ZIP) size is 194kb.
hey . i cant find where i edit this icons on elementor https://prnt.sc/Tpz4BrpSqNoa
Hi, May I ask you to submit a ticket about your issue in our help center?
My ticket just got closed without any answer. I looked at the reviews and comments before I bought the Theme, it sounded like good support but it isn’t. I want a refund, since the Theme is not working properly at all.
Hi there, you had 3 similar tickets and wejust closed 1 of them while we were answering your other tickets. By theway we accepted your refund request. Hope you find a theme working for you.
Regards
Hi, I just purchased the theme and everything worked fine, the demo contents downloaded fine so far, but when i try to customize all i see is a blank screen
Hi. Most probably the problem is a server resource causing the Elementor page builder to crash. We have answered your tickets and will continue to help you to take care of the problem.
master slider pro
Master Slider pro is a bundle plugin in this theme but you can not import th pro templates of that unless you buy the license, while you can use Master Slider pro with no issue
Regards
is the templates of Master slider pro included her in your theme and get updated ?
Master Slider pro is a bundle plugin in this theme but you can not import th pro templates of that unless you buy the license, while you can use Master Slider pro with no issue
Regards
I’m looking for a template for my site, would that be appropriate? https://isbul.gen.tr/
Hi, quick question im hoping someone can easily answer. Home page – how do you change the 2021 – and the social links TW IGFB IN ? thanks
Hi. I think the best thing to do is to contact us at our help center because we need to check your website. But anyway, these are normally an Elementor social element or an option in the Site Identity menu in the Customizer panel
hello, i have this theme installed another website and i do not remember about domain name and details website.want to deactivate it so that i can install it on another website. Is this possible? Will the key work?
Hi. Please check out our documentation and if you need further assistance, please submit a ticket at our help center.
https://docs.phlox.pro/article/240-managing-license#transfer-license
Is the theme updated to the latest version of WooCommerce?
Hi. Yes of course. We constantly check the Phlox theme with the latest versions of WordPress and the major plugins including Woocommerce.
Hi, we want to override woocommerce cart template. We copied the cart.php to wp-content/themes/phlox-pro/woocommerce/cart folder and mde the changes but we don’t see the changes in the frontend. Do we need to do something else?
Hi. We have responded to your ticket regarding this. Please follow up.
Hey, i have this theme installed on another website and want to deactivate it so that i can install it on another website. Is this possible? Will the key work?
If still got issue please contact our help center
dude! fresh installed your theme and the “music” demo imported. the website is slow as a thick poo. editing not possible because elementor menu on left side keep greyed out and spinning. Thinking of a full refund because this is very terrible!!
Hi. Elementor not working means that most probably you have a server problem on your website. Probably a lack of memory issue. We can confirm that this is not a general problem. If you contact our help center we can investigate this.
I ihave a problem with import image and icons, the demo is ok but ican’t see any image or icon. can you help me?
Please can you help me? i try to open a tike with envato log in and Google but i have a problem to verificate my email, please send me a link were i can download the media/icon package or help me in different way
Hi. Please submit a ticket to our help center. This needs more details and we need to check your situation. So we cannot help you here. We checked the help center and you should log in with Envato methor without any issue. You may also try to use the live chat on https://www.phlox.pro/go/ site to help you submitting a ticket.
Hello, I would like to know if the theme https://demo.phlox.pro/agency-advertising-2/ has the images integrated or if the images are absent? certainly they are not included or with a watermark with the impossibility of using them
thank you for your reply
Regards
Far too many uncertainties and comments from people who are not at all satisfied.
moreover I wanted this too bad
https://demo.phlox.pro/agency-advertising-2/Hi again, thanks for your interest So was that method usefull for you?
