12832 comments found.
Hi how are things!! The maps in the unique listings continue to not work. At least with mapbox. All the best!
Hello! I am not able to search for mulitple car brands. Is that possible?
https://luxuryleasing.de/leasing-inserate/Hi
It is possible. Please submit a ticket on helpdesk
Hello. In version 2.9.1 and 2.9.2, images uploaded to the restaurant menu do not appear in the Wordpress media library. Is this really so? Thank you for your attention.
Hi
There hasn’t been any change on that, maybe check 3rd party plugins
Hello, well, so we tried the update again. We had to switch to the main theme and then back to the child one to be able to make it work properly. However there are two issues.
1. There is an error with popover and we are not able to fix it https://imgur.com/mqhbgQ6 Just visit for example https://www.spots4kite.com/spots/agios-nikolaos-lefkada/ 2. You really need to fix the CLS issue with Google for related listings. This is the biggest issue right now with CWV and it’s done by the theme. The div cannot be loaded as it is to completely destroy the layout https://imgur.com/PigGB7W Plus, the images in the div are not lazyloaded because the div lf-item lf-item-alternate is loaded immediately and therefore the is zero chance to lazyload the images. No matter the bad CLS here.
Regards, Karel
Hi
Please submit a ticket on helpdesk.27collective.net and share login details. This is likely caused by 3rd party customizations.
The div being loaded does not prevent lazyloading images in any way. Make sure your plugin is configured properly or if it’s compatible with the theme. We have used optimole without any issues
As for CLS, we will look into it
I just sent the info in your helpdesk. However, we cannot use Optimole. The problem is that the related div is being loaded at the very beginning and it is not placed down below of all the other content.
Alright, I cannot send the credentials because the suppport has ended. However, I strongly believe that the 2 points above are not about our site but should, must be fixed globally…
The problem is also here https://helpdesk.27collective.net/questions/question/largest-contentful-paintlcp-and-cumulative-layout-shiftcls-problem/
or here https://helpdesk.27collective.net/questions/question/optimize-cumulative-layout-shift/
The related listings simply CANNOT be loaded at the very beginning but must be deferred.
The error is done by another plugin, I asked about it here https://wordpress.org/support/topic/jquery-popover-not-a-function-errors/ So just the CLS issue is remaining. And as I said, the images ARE lazyloaded but not in real because the whole div with related listings loads at the very beginning so even the lazy load feature is useless in this case.
Similar listings is not loaded at the beginning, it’s just the tab content has a fade in animation.
The ticket you shared shows how to remove hide-until-load for the tab content, that should solve the issue you are mentioning as the tab content will be visible right away and similar listings below it
Maybe, but as you can see here https://imgur.com/a/vvmxy9t Google takes the whole Related part as something which is above the fold and which affects A LOT the whole page. It creates a huge issue with CLS and also a HUGE issue with LCP. The whole part is simply loaded incorrectly. As you can see we were able to remove the whole part for the div to hide-until-load. That was useless. Related listings is loaded in a way that it moves over the screen, creates a big CLS and in general also an LCP because it’s lazyloaded. Both is wrong and both would be fixed if Google recognizes it as a part of the page which is very, very much below the fold at the end of the page and could ignore it. Which is not the case…
Take a look at the video here. You can see very clearly that the related listings is loaded first, before the main content and that’s the problem https://webpagetest.org/video/view.php?tests=220511_BiDcW1_EXV-r:1-c:0
div class=”tab-content listing-tabs” – this should be set without any animation and the place on the screen for it should be reserved.
Just because something is visible on the screen first does not mean that it is loaded first. There’s nothing lazy loaded there. The test seems to have an issue with the animation which is a stylistic choice so movement between the tabs feels smoother.
The solution is to prevent that animation the first time around. I can’t provide a solution right now, but we will address it in updates.
I tried making a quick CSS solution but it requires some more work
I understand. But it is not about what or how you load the elements on the page but what is visible for the user and for google. And because CLS and LCP has an impact on the Google rank then this is an absollutely crucial part of your theme that must be absolutely optimised. I’m just saying that the way the pages and listings are loaded right now is simply not correct and fine and has an impact on everybody and the views and users visiting the sites using your theme. And that is critical. A lot…
Hi guys. I’ve saw this new feature on v2.9.0: “Multiple locations per listing are now supported.” Can you please share a link where that feature it’s available to see how it works? Thanks!
Hi
You can download the theme here https://themeforest.net/downloadsAnd test the feature. Enable it in wp-admin > listing types > edit > fields > location field
Hi. A couple questions….
Does my support need to be current to receive new updates? I see you’ve updated the theme but there is no update available on my dashboard
Every time I update elementor my site crashes and I have to revert to an older version of elementor. Is this a known issue?
Is there a current roadmap of future theme features? The last one disappeared.
Thank you
Hi
1. No, you don’t need to renew support to get the updates. Please check how to update here https://docs.mylistingtheme.com/category/installation/2. You have to update the theme, then update elementor
3. There’s no roadmap available currently
Thank you! However, after updating to 2.9.2, I don’t see the “hide if tab is empty” switcher for the individual single page content tabs which is a feature I was very much looking forward to. Where can I find it?
The option is available for related listing and store tabs, not for custom tabs with other content
Nevermind, I misunderstood the feature. Is there any way to hide unused single page listing tabs?
Can I please make that a feature request? I saw that someone else had requested the same and you said it would be in an upcoming update. So if these page tabs could be hidden when unused or subscription package dependent, that would resolve a main issue that is preventing me from launching my site. Thank you
Try adding this in theme options > custom code > custom JS
jQuery(document).ready(function($){
$('.tab-type-custom').each( function( e ) {
if( !$.trim( $(this).find('row').html() ).length ) {
var ID = $(this).attr('id');
$( '#'+ ID + '_toggle').hide()
}
});
});
Thank you so much! That was very kind of you but unfortunately it didn’t work properly. It eliminated populated tabs as well. It left the first tab, reviews tab and store tab and eliminated the remaining tabs that were all populated with info
Is it possible to allow different content restrictions according to the listing package? For example I want the basic listing to include title, intro, phone number etc. and 1 image. On a premiuim listing i want to off additional extras like social media links, additional images etc.. Is it possible?
Hi
Please check documentation on field visibility https://docs.mylistingtheme.com/article/using-field-visibility-to-limit-fields-based-on-the-package-the-user-purchases/Hi again. I have question. How can I turn off the animation (!) when I click EDIT listing. Not Add listing. Add listing – I know – in the Elementor. But how turn off if I edit listing.
One more question. When I add in Elementor (on main page) listings and selecting URL to page – this: htttp … explore/?adtype=type-sell&sort=latest — it’s not working. But that URL I take from browser address field. Please help to fix this.
Thanks
Hi
1. Use this CSS
#submit-job-form .form-section {
opacity: 1;
transform: none;
}
2. Please submit a ticket on helpdesk and share your site details
1 – thanks.
2 – elementor showing listings but it’s not working with adtype=type-sell … He remember old listing type names for-sale and for-sale-2
But it’s not a problem for me now. I waiting the conditional logic from your team.
Thanks. Great template.
and one more… When I added the listing he redirect me to empty page with green check icon…
here: https://postimg.cc/Zvhmfc8x
Please submit a ticket on helpdesk and share access to the site details
I can’t submit because my support license ended
please help me to fix that error. I don’t know how.
Hi
The page is not empty but the text is not visible likely because of modifications/custom CSS. Please try disabling those aswell as 3rd party plugins. Unfortunately without access to the site I can’t say specifically what is causing it.
As for listing type slugs, you can edit them in wp-admin > listing types > edit > screen options (on top right of the screen) > enable slug. Then change the slug.
Keep in mind after changing the slug of the listing type you have to edit all listings that belong to it and reselect the listing type as it gets deselected.
Thanks about slug – I got it. And about empty page, it was my fault with translate.
Hello, I have the following problem. After the import with wp-allimport is finished, the preview image is not displayed. After I go to the listing and press manually update everything works fine.
Hi
Please try regenerating cache in theme tools > performance.
If that doesn’t work, please submit a ticket on helpdesk and share access to your site
Best regards
can u tell me how can i update the cache for the listing after import with an action?
You have to use the option in theme tools > performance manually
is there no automatic way? Via cronjob or with the import per listing
add_action( 'pmxi_saved_post', function( $post_id ) {
\MyListing\Src\Theme_Options\Preview_Cards::instance()
->refresh_cache_for_listing( $post_id );
} );
thx that works great
Hi,
my website was hacked.
so, I done fresh new installation wordpress & i install theme and activated.
but show error after active the theme. -
Error Details
=============
An error of type E_PARSE was caused in line 461 of the file /home/ssmall/smartsocial.my/wp-content/themes/my-listing/includes/src/queries/query.php. Error message: syntax error, unexpected ’’ (T_ENCAPSED_AND_WHITESPACE), expecting ’-’ or identifier (T_STRING) or variable (T_VARIABLE) or number (T_NUM_STRING)
Why this error happen ? How to solve ?
Hi
Redownload the theme and install fresh my-listing.zip
Hi! Is it possible to connect a booking and add it to the listing owner’s menu? I want to make a website for booking apartments. Also, in my opinion, it would be better to change the display of listings on the listing owner’s page. Now, if there are 20-30 of them, it is difficult to navigate only by the name of the listing. Why didn’t you do it as a catalog display, it’s convenient! Is it something to do with technical capabilities? I suggest replacing the standard display https://prnt.sc/0f3pridHpedP for a more improved user experience https://prnt.sc/dcdeiWAmF-Ai is it possible to see this in future updates? It’s not so difficult like. Is there an API for creating apps and webhooks? I would like to send sms or telegram messages when the user receives a new request or when the listing owner has received a review.
Hi
Please use helpdesk.27collective.net for customer support
Hi! I’m not a client yet, I’m exploring the possibility of using your theme for my business. Can you answer my questions?
I am primarily interested in the compatibility of your theme with other booking plugins and their seamless integration and display of the list of listings in the account of the listing owner, as I did with the example in photoshop.
Hi
1. The theme has no booking feature included. 3rd party plugins will work as with any other theme. I can’t recommend any but I suggest you check the top rated ones.
2. This is not available or planned. There are many more lisiting management buttons than you are showing in the screenshot and adding to that the full listing details would be very messy.
3. WP rest API
Yes, but if there are a lot of buttons, then you can make a drop-down menu with functions instead of buttons. The problem is that you rely on the names of the listings. But try to create 20 different listings, for example products or services, graphically they all look the same and do not allow the owner of the listings or the one who added them to bookmarks to navigate quickly. Graphically, it is very difficult to perceive. Is there some technical feature why you didn’t make a preview of the listing image in the card, or is it still possible to do it, but you just don’t want to? The question is not about the full details, but about the preview images of the listing https://prnt.sc/AHGoJBFZSw4A
This is not something that has been requested much and we have to prioritize features based on popularity
Hi….I have tried your fix for the location missing issue after the latest theme update and it has not solved the problem. My helpdesk access has expired. I don’t think it is fair that I should have to purchase to renew support when I have done nothing wrong. I would kindly ask that you allow me to get help fixing this issue (without renewing support), since it is your theme update that suddenly caused this problem.
Hi
Make sure you have followed this article https://helpdesk.27collective.net/questions/question/guide-listing-locations-and-or-work-hours-not-working-post-update/Hi…I told you that I have followed that fix you posted. It has not fixed the issue. Nearly all of my location info on listing pages are still missing, the location button next to the profile button at the top of the listing pages is missing, and I cannot add location info to new page listings (it won’t save).
Hi
Please try the following
1. Make sure you are using latest update 2.9.1
2. Disable all plugins unrelated to the theme temporarily
3. Go to explore page and right click > choose inspect element > console > and check if there are any errors. If so share screenshot
Hi….I am using the latest update. I disabled all unrelated plugins (which had no effect on the issue). Here is the console screenshot after disabling plugins: https://mysakonnakhon.com/wp-content/uploads/2022/05/Capture.png Note I have checked several browsers and the same issues occur on all of them.
Just shared via the form. Thank you.
Hi, I updated to v2.9.0 – 05 May 2022 and all my listing address are going? You update deleted my address field in the database. This is a disaster.
Hi
We have not deleted anything. We have provided clear instructions when the update launched on how to migrate locations. We also recommended saving a backup, something you should do every update.
Please follow this guide https://helpdesk.27collective.net/questions/question/guide-listing-locations-and-or-work-hours-not-working-post-update/Or submit a ticket and we’ll solve it for you
Thanks
hi, i have this problem (maps don’t work) https://prnt.sc/SM5boGWkspys with google maps API created right https://prnt.sc/Dw4X_m404VTc , and i don’t know what to do
have some tips for me ? thanks
Hi
Please disable all 3rd party plugins and see if the issue is solved. If it’s not, check for any other errors in the console and share screenshot
Installed the demo, but when I try to add a new field they don’t show up in the updated listing. The new field does show up in the edit listing. ??
Hi
You have to configure where the contents of that field will show on the listing. Please check our documentation on listing type single page
https://docs.mylistingtheme.com/category/listing-types/Hello. In the previous version of the restaurant menu, the images were saved in the media library, after the last update of the restaurant menu, the images do not appear in the media library, in the site administration, where are the images of the restaurant menu being saved? The title and icon of the restaurant menu block are not showing, is that right? Are all items added on a single page? What is the best way to use the restaurant menu? In the top tab or in the listing content? Thank you for your attention.
Hi
1. There are no changes regarding that, please submit a ticket on helpdesk and share your site so we can check
2. There is no block title. We intended the menu to show on a separate tab and add the title to the tab
I keep going back and forth with both methods and nothing seems to work.
Plus, I had so many CSS customizations that are not working after this new update.
Hi
1. Can you clarify which issue are you facing?
2. Please target your elements more specifically via CSS so it has priority. In certain cases you can also use !important to give priority to your CSS over the theme CSS
As each widget has its own CSS file, something which is done to improve on performance and not load unnecessary CSS, that CSS has higher priority than the custom one which is added on the <head> section.
So for your custom CSS to gain priority do one of the things I mentioned above.
Alternatively, you can load your CSS as it is in the footer, but during site load it would flicker a bit until the site is fully loaded as the browser interprets the code from top to bottom
https://wordpress.org/plugins/head-footer-code/1. The listings are not showing, even though I’ve followed your guidance, step-by-step, both methods, at least twice. I’ve restored to previous versions to try again, over and over. All the time I get the same results, no listings. The migration actually happens, they have the addresses and on the detail pages you can see their location. But they don’t show on search result/map. Not to mention that I have to go through a painful WooCommerce update process, then I have to start over with your update. 2. The CSS side of my issue is already taken care of. I was just pointing out the fact that I’ve lost some of my customizations.
Hi
Send a message through our contact form and share website access aswell as phpmyadmin access
Just to speedup safe upgrades instead of waiting on Envato to push.
Hi
This will work, but it only saves like 5 seconds so not sure how necessary it is.
https://docs.mylistingtheme.com/article/how-to-update-mylisting-manually-through-wp-admin/Hi! in the demo version, messages on your site do not work in chrome https://prnt.sc/cOUr8_HPJNCX when you click, nothing works either
Hi
Try clearing browser cache, everything looks fine here
It doesn’t work! I tried both in incognito mode and deleting the entire cache.
Please test it again now
Greetings,
Is it possible to provide us the external API in order to create a mobile app (Android, iOS) of the website?
Thank you
Hi
Please check here https://developer.wordpress.org/rest-api/