12798 comments found.
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I want to create a portfolio subcategory how can I do this?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi in the demo/electronics/ clicking on shooping cart icon it opens a right slide widget panel, how can I translate the words “SHOPPING CART”, “close” and “return to shop” ? I translated the file.po but it doesn’t translate, Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi. You guys don’t have your template design system in the figma community? It would be interesting, since those of us who work with your template first make a design or mockup for clients, but we always use the components of your template as a reference. It is a simple idea. I hope you take it into account. Greetings.
Hello,
Thank you for contacting us.
We don’t have a Figma version of the theme currently available for our clients. But we will consider creating it in the future.
Kind Regards
dear sir, can we move the product attributes to meta, please see screenshot: https://ibb.co/Hhsggb7, thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, I bought your template WOODMART and I found two files, the first file is 12 mo and the second is 38 mo. What is the difference between them and which one of them prove it ? Thank you
Hello,
Thank you for purchasing our theme and contacting us
You need to download the installable file (12mb) and install it via WordPress Dashboard -> Appearance -> Themes -> Add new.
Kind Regards
Hello, can you hel me? my filter widgets just disapeared, but i have active a setted up the widgets area correctly but i cannot use them
thanks
Hello,
Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.
Kind Regards
Hi, We sale video product. So is it possible to show video with custom thumbnail in shop page. Also a popup video play for shop page where visitor can play a video in the shop page. Thansk
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
When New update? Thanks
Hello,
We are working on a big update that is going to be released in a few weeks.
Kind Regards
product attributes disappeared, why?
Hello,
Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.
Kind Regards
Thank you sir, is working fine
You are welcome! Feel free to contact us if you have any further questions.
I have issue with search box in mobile mode, When i touch it, open and close itself, I can’t search in my website : https://fexup.com My theme version is : 6.4.2
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
In mobile view, the search icon does not work properly. When I try to search using this button pop-up opens and closes within seconds automatically. This issue come from theme not any plugin. Thank you so much
OK, please, create a topic on our support forum and we will help you.
Hello, do you know if it’s possible to set a different menu to use as sticky menu? because I’m using for standard header a centered logo with menu 1 on the left and menu 2 on the right…and I need for sticky menu 1+2 so I was thinking about creating a different menu to use only in sticky mode…
Thanks!
Hello,
Unfortunately, there is no such option for our sticky header at the moment. The sticky header has the same structure and that is why you can’t put different elements there.
Kind Regards
I still need help with this team – https://www.screencast.com/t/irATfzDMq
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
tedbabystore.com
Please, send us your admin access using the contact form on our profile page so we can check the configuration https://themeforest.net/user/xtemos
I have messaged you. Please treat as urgent.
We have set 3 columns on mobile and it looks correctly now https://gyazo.com/c72d917832f12ebacec61d36eafcbf46
Kind Regards
Hi there, Great work its look pretty well can we add custom field in this theme, I want to buy this for my website gatwick airport cabs. One thing more can this theme is compatible for Elementor Need help regarding this
Hello,
Thank you for being interested in our theme.
Yes, it is fully compatible with Elementor and Elementor PRO plugins.
Kind Regards
Hi, Hope you are doing well can you tell me this thme contain any licence or it’s open source after buying ? Kind regards
Hello,
Thank you very much for being interested in our theme.
It is not an open-source theme and you will get a license certificate with a purchase code after buying it.
Kind Regards
When I update to the new version, the store category Widget is minimized. How do I make it bigger, I tried customizing it in theme settings but it doesn’t work. https://ibb.co/BPq1M0n
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
your theme not work with snap scroll from elementor pro please check the problem
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi,
While adding menu in the appearance, we can’t see Custom fields [for theme] to setup the Design and with width for the drop down menu.
Thank You
I sort it out it’s ok
Hello,
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Hi, I’m using your theme and my local payment gateway “eGHL”.
Here the issue I met: after checkout, it will stop in redirecting page (Screenshot: https://prnt.sc/0UkL19HMtPs5) and I need to continue by click the “Continue” button. After payment, it also come out a blank order complete page.
I have check with other themes (Twenty Nine, Astra), the checkout page is working fine.
May I know how to fix it?
Thanks.
*Screenshot: https://prnt.sc/0UkL19HMtPs5
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, I’m interested in your theme. I need the portfolio section to showcase, but I need to remove the text area in portfolio in admin dashboard. Is this possible with your theme?
Hello,
Thank you for being interested in our theme.
Could you please send us a screenshot of the text area that you are going to remove?
Kind Regards
WP Bakery page builder video element not working in this theme. So how can I solve it?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
