10635 comments found.
Hi, my support has expired, but I have a question, when I type “3 bedrooms in Dubai” in search, no results is shown. How can I solve this? I don’t want to use fields searches
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
hi, on the agent contact form, need to change this text, “I saw your profile on and wanted to see if i can get some help” but cant find, can tell me where please
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I really liked this theme, I’ve been using for quite a long time. However, I just need to know, if there is any way to disable/hide fields when specific “Property Type” is selected.
for example: When user/agent creating a listing and selects “Office” in property type. The Bedrooms supposed to be disabled/hidden.
Please Help!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Users of the website can publish posts in the blog? Is that a feature of your theme? How function it? Thank you!
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
I think you can answer here, if that is possible or not.
User can post from WP Admin
Does the theme offer the Admin the access to all the leads data (details of inquiry by prospect buyers on all properties listed by Agents/Agency or Owner) ?
Hi,
First of all thanks for showing interest in the Houzez Real Estate theme.
No sir, it is not possible in the theme taht Admin can access or see the other user’s data in his dashbaord. These data will only show to the specific user or that user or agent to whom with Property related.
Thanks.
Hi, I update today from Versión: 1.6.3.1 with Bakery Visual Composer, and the website broke down. I had to restore a backup in order to work again, but now I am so affraid to do it again. Do you have a tutorial for it?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
On the Search Bar Tabs, Using the Status for Tabs, How can I arrange them by choice, rather than alphabetically?
For example, I have Commercial, Holiday, Residential (currently in alphabetical order) I would like to have it: Residential, Commercial, Holiday.
Thanks guys. Great theme.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
is this theme compatible with webflow? is it possible to take the theme and modify on webflow CMS instead of wordpress?
You can do if you are developer or you need developer for modify
ok thanks
Hello, I’m testing the theme locally. All very well. However, when I create a new property and insert the address for the map, it is not displayed in front-end once it is selected in the “Property Banner Active Tab” drop-down, even if it is inserted in “Media Tabs Manager”. P.S. I have select “Open Street Map” in the Theme Options Thanks for your help.
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
I know well. I asked the customer but he is too slow. I hope you open a ticket soon
Thanks
The client is very slow and slowing down my work. To date he has not opened the ticket despite having requested it. I ask you PLEASE if you can check on your version because the image does not appear. I also tell you that in case of removing the map address on an imported post “demo n. 5” once the property post has been saved, the map continues to be displayed in the front-end !!!! This is also in your interest
Hello have you incorporated WP All Import addon to import XML or CSV file?
Yes
Hi, quick pre-sales question. Is it possible to limit certain fields (e.g. video, document uploads) depending on the package that an agent has purchased?
Not depend on packages by default. If you want our team can do it for you.
do you have a translation for portuguese brazil?
Yes, Portuguese Brazil translation available.
Hi There I have some question and need answer. 1- how can I change background? 2- how can I remove mortgage calculator? I have tryed to find that in widget but I couldn’t find that. 3- I have added 3 properties but just show 1 of them in search, how can I fix this? I would be appreciate if you answer my questions. Thanks
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Anyone else having issues with the latest update? Descriptions have disappeared off all the properties. Loathe to renew support as they haven’t been able to help with any issues in the past. Have tried rolling back to previous versions but this breaks the site. 
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
To the developer. I am the lead dev with Redux and we’ve gotten this ticket (in a forum where premium support is not permitted): https://wordpress.org/support/topic/touch-twice-on-mobile-nav/
Your team has apparently kicked this back to us, claiming it’s a Redux issue. I assure, it is not. Redux would have no impact on how many times it takes a user to click on a menu item before it responds. We’re an options framework. If there is an option that deals with such a thing, then it’s a theme support issue. Claiming it only happens when Redux is active is not proof. That would means there is a conflict with a theme option that no longer appears because the plugin disabled. If you have solid, irrefutable proof it is a Redux issue, I would need to see that. Thanks.
Hi, The menu mentioned is not Houzez theme menu, It is Elementor plugin menu which conflict with Redux according to client. Our team investigate is more then let you know.
Hi there Could you please let me know how can I change Background image?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Do you have a demo user to test?
For demo test account, contact via pre-sale contact form at https://houzez.co at bottom right
Good Day, I submitted a ticket for my website since when i updated it the website scrambled. Please help.
Hi,
Can you please share the ticket number please?
Thanks.
I think its this one, Your request (37776). I cant log in to my favethemes account
You got reply. You need to update theme. For more details, you need to reply back to support team.
Hi!
How can we change the speed of the testimonial carousel in the slides setting? The Slides carousel should move more slowly.
Best regards Pat
Hi,
Sorry there is no option to change the speed of the testimonial carousel. It requires customization in the theme files.
Thanks.
When next update
in 2, 3 weeks