2996 comments found.
Hi @willniev,
Timezone has not been fixed since 8 months.
8 months ago : Reply from Utillz ‘Timezone update is coming in the next few hours’
. I had found a fix but it has been deleted after an update from Ticksy.
Regards
Ok, a new fix about timezone. Tested from my side.
(I’m not the developper, i’m not Utillz.)
Don’t forget to backup your database.
PATH : wp-content/plugins/routiz/inc/src/listing/conversation.php
On line 169 Replace :
$wpdb->insert( $wpdb->prefix . ‘routiz_messages’, [ ‘conversation_id’ => $this->id, ‘sender_id’ => $this->sender_id, ‘text’ => $text, ‘active’ => 1
BY : $now = current_time(‘Y-m-d H:i:s’); $wpdb->insert( $wpdb->prefix . ‘routiz_messages’, [ ‘conversation_id’ => $this->id, ‘sender_id’ => $this->sender_id, ‘text’ => $text, ‘active’ => 1, ‘created_at’ => date($now)
Regards,
it doesn't work for messages on the sidebar.
Hi, We are in the process of updating our theme and the next update will be available by the end of June. We will notify our customers once we have it ready. Regards, Team Utillz
Time zone is not Working here!
When are you going to sort out the horrendous time zone bugs in your theme? Even the demo doesn’t work.
I’m in Australia and everything on the website is 10 hours behind. Can’t chat. Can’t make an accurate booking..
I make a booking for 12pm and get a confirmation that the booking is at 2am… how are you not aware of this issue? I posted it in your support ticket and you haven’t replied to 1/3 of my comments.
Hi, We are in the process of updating our theme and the next update will be available by the end of June. We will notify our customers once we have it ready. Regards, Team Utillz
Hi,
Do you plan to add some verification system to add the verification badge to each profile user? An automatic system like “send your ID” or “send a pic with this pose”.
Thanks!
Hi, This functionality is already there in our theme and you can try this. In user section, edit user and tick on verified user option yes. So all listing show with verified user tick mark of this user. For user request We’ve added it to the idea list which our product team will review and approve for future addition. Regards, Team Utillz
Hi, any progress about the user verification request system? Also, is there any system to show the verification badge everywhere where the avatar is shown? For example, in the avatar menu, in the dashboard, in the message list… same as Twitter does to have confirmation everywhere that the user is verified. Thanks!
Hello, Please add SVG logo support.
Hi, Yes you can use SVG format image in our theme using 3rd party plugin SVG support. Plugin url:- https://wordpress.org/plugins/svg-support/ Regards, Team Utillz
Please answer my ticket. #3036454
Hi, Our support team is working on it. We will get back to you soon. Thank you Team Utillz
There was no update for serveral months. Do you have any plan for the update in this month?
Hi, We will update our customers once we have the update. Thank you. Team Utillz
Hi,
I need costumers to be able to add multiple items/bookings in their “cart” and pay for them in one checkout process.
Example: We rent out cottages and a customer want to rent 2 different cottages and pay for them at the same time.
I saw that someone was asking about this feature in the comments and you replied that this was possible by modifying 1 line of code.
Can you tell me what I need to modify to make this possible?
Thanks!
Hi,
Thank you for contacting us.
Please use this link https://utillz.ticksy.com/ and open a support ticket for this query.
Our support team will look into this and get back to you.
Thank you
Utillz
I would like to buy birkk for reservations and introduction to the city, but I inquire which software supports working on it in Google Play and Apple Store and is it possible to add a video to the list and social networking sites such as Twitter and Facebook…. Please advise because I am one step away from buying
Hi, Could you please elaborate your question. We will be happy to help! Team Utillz
Is it possible to add Brikk as a feature to the directory and list to the Apple Store and Google Play? Is there an application for you on Google Play and Apple?
Hi, Our brikk theme doesn’t support Progressive web apps. Thank you. regards, Team Utillz
I just wanted to say, your design is by far the cleanest I have seen! I like your style!
Do you guys have any upcoming new features for this theme?
Hi, Thank you for your kind words. We are glad you liked it! Yes, we have a few features lined up for the updation, we will let our customers know asap. Thank you. Have a good day! Utillz
Hi, If a customer pays a deposit for a booking, how is the balance payment invoiced? I need a system where the balance payment can be invoiced x days before the booking
Thank you. Have a good day! Utillz
thanks, but the documentation does not say anything about balance payments, only how to set up deposits or full payment. can you please advise
Hi,
Thank you for contacting us.
Please use this link https://utillz.ticksy.com/ and open a support ticket for this query.
Our support team will look into this and get back to you.
Thank you
Utillz
Hi Guys,
I really need help with maps. I have added the apis and key and its still not working. My ticket is #3040029.
Will have our support team look into it.
Hi support team didn’t read my ticket but gave me a generic reply. I replied back to them hoping to get proper support this time. Thanks
Hi, Apologies for this. Our team is looking into it and we will get back to you with correct answer asap. Thank you.
Hello. The theme looks great. I want to buy it. I have just a few questions: I want to use the theme for a passenger company. And I need the following: 1. Booking tickets with the addition of a new field: With booking Round trip.
One more question: Can booking be linked to woocommerce payments?
Hi, yes you can make the bookings ticket but for the round trip we are am not sure. We suggest you to kindly go through the theme demo and document. and booking system and payments are already linked with woocommerce in our theme. Thank you. Have a good day! Utillz
iCAL is not working !!! Which week is it you can’t fix it ???
When will UPDATE be promised?
Hi, We have got your query and our support team is working on that. We will get back to you asap. Thank you. Have a good day! Utillz
Hi, do you have a demo that i can login to?
Hi, Please refer to the below URL: https://utillz.com/themes/heilz/commercial/ Thank you. have a good day! Utillz
Hi – I want to create a country-specific directory, can I limit submissions to only that geography? Thanks, Neil.
Hi,
Thank you for contacting us.
Please use this link https://utillz.ticksy.com/ and open a support ticket for this query.
Our support team will look into this and get back to you.
Thank you
Utillz
It’s a pre-sales enquiry, it will decide whether I buy the theme or not. thanks.
Hi, yes you can create the directory region wise. region is default taxonomies in brikk theme and you can create multiple directories. Thank you. have a good day! utillz
Hello, I faced and issue with cron job and google calendar syncing. Impossible to send a ticket because your doesn’t recognize that I have renew my support license.
Hi, We have got your ticket. We will get back to you asap. Thank you. Have a good day! Utillz
How to change logo’s URL?
Hi,
Thank you for contacting us.
Please use this link https://utillz.ticksy.com/ and open a support ticket for this query.
Our support team will look into this and get back to you.
Thank you
Utillz
Pre sale question: Is there a demo where I can see the wordpress backend and play with admin dashboard?
It’s been 2 days since I sent a ticket 
Hi, We have replied to your ticket yesterday and have got another query from you. We will get back to you asap. Thank you. Have a great day! Utillz
If someone has a free trial that lasts 2 weeks, can they just renew on a plan, or do they have to resubmit everything under the new plan and type it all out again? I realise I can do this manually as admin but not sure if the user can. FYI, I thought i could edit or delete previous comments but they’re stuck there now.
Hi,
Thank you for contacting us.
Please use this link https://utillz.ticksy.com/ and open a support ticket for this query.
Our support team will look into this and get back to you.
Thank you
Utillz
