245 comments found.
Hi you did not answer my question in support system, we are waiting…
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please let us know your ticket number?
Apologies for any delays caused, our support was offline yesterday owing to statutory holiday. We are back online and are responding to issues as quick as we can.
Kindest Regards, Ibrahim
80065
Thank you. I’ll check with the support and will respond right away.
Thanks.
hello, pre buy question.courses are uploaded on my server?
Hello there,
Thank you for your interest in our theme. Geeks is built using TutorLMS and supports all features of TutorLMS. The courses, are uploaded to your server through TutorLMS. You can download TutorLMS into your test server: https://wordpress.org/plugins/tutor/ and test out all the features available.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
The login details for the demo site are not valid apparently. Can you please check so that I can see the admin part?
Hello there,
Thank you for your interest in our theme. We’ve corrected the details. The login should work now. Please let us know if you run into any issues.
Kindest Regards, Ibrahim
I thought you said this was a marketplace for learning – meaning several instructors are able to sell their courses/training to their intended audience. Is it not? The demo looks like it is only for one instructor / organisation to host their learning.
The demo has many instructors. It does not have organizations. You can signup as a new instructor and submit a course.
- (5 Star) 8.333333333%
- (4 Star) 83.33333333%
- (3 Star) 5.444444444%
- (2 Star) 0%
- (1 Star) 0%
Hello there,
Thank you for noticing this issue. We’ve released an update v1.1.13 addressing this issue. Please update the theme. By default, the number of decimals is now set to 0. You can use the geeks_rating_decimal_value filter to change it to 2 for 2 decimal places.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
also, the Review tab is not showing for the non-login user, its common to think for visitors, those first users read all reviews then they buy our course, they do not need to log in for this, this is unexpected
Please check with the default theme and TutorLMS. I believe this is a functionality of the plugin and not of the theme.
Hello Sir, New Tutor LMS 2.0.7 is conflict with your theme. Any changes from Tutor LMS settings is not work. Please solve it.
Hello there,
Thank you for reaching us. We are working on TutorLMS 2.0.7 integration. We’ll be releasing an update soon.
Kindest Regards, Ibrahim
Hi, is there any choice to let users enroll in the course without being registered?
Hello there,
Thank you for your interest in our theme. Geeks is built for TutorLMS and supports all its features. Currently we are working on TutorLMS 2.0.7 integration and will be released soon.
As for the feature that you are requesting, TutorLMS does not have this feature. It requires a user to be registered and enrolled to the course.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi… very interested theme.
How to implemented to my current site..? My current site is running now, and on production state..
how can I achieve look like your demo on my current website?
thanks
Hello there,
Thank you for your interest in our theme. Geeks theme is built for TutorLMS and supports all its features. If your old site runs with TutorLMS so that you can use the Geeks theme.
I recommend you should try our theme before purchase. Please email our support from the Support tab and we’ll setup a trial for you to test our theme’s features before purchase.
Thanks, Abbas
Hi, Do you have plans / ETA to add support for Learndash the geeks theme?
Thanks
Hello there,
Thank you for your interest in our theme. Yes, we do have plans to support Learndash. We just started development. It may take many months before it is available.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
can I use this scrip for freelancing instead of learning ? or if you have other items I can buy for freelancing, recommend me
Hello there,
Thank you for your interest in our theme. This theme is built for TutorLMS and hence can be used for LMS only. If you are looking for online digital marketplace please try this theme: https://themeforest.net/item/cartzilla-digital-marketplace-grocery-store-wordpress-theme/26819932
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi Geeks,
I want to buy your theme but I noticed there is NO STICKY HEADER.
I also read your documentation. There is no option about customizing the theme to ENTIRELY CHANGE THE PURPLE COLOR TO ANOTHER COLOR.
My friend who had once condemned the theme complained that the “Color” option on customiser doesn’t change all the color. That he had to use style.css sheet.
I want to buy the theme, I am being skeptical about that because of customization.
I also noticed that all your demos are in purple color, so I guess my friend was right about not finding it easy to rebrand the entire website from the purple to his brand color.
Is there any upgrade on these issues yet?
Hello there,
Thank you for your interest in our theme. We are working on our next update that will have an option to change the sticky header. We do have an option to change the color globally through Elementor settings. Please ask your friend to reach our support so that we can help.
Kindest Regards, Ibrahim
Can you integrate social login on the theme via plugin ?https://www.extralearner.com/wp-admin/admin.php?page=insight-core-import
Hello there,
Thank you for your interest in our theme. Yes, you can use any of the social login plugin with our theme. Please make sure they are compatible with WooCommerce or TutorLMS.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, how are you guys? It is wonderful work. I was planing to buy this theme but before that I would like to know and clarify 2 things: this WordPress theme can you help to make it (PWA) progress web app and I have to add 2 languages in Navar it is possible to add.
Thanks a lot
Hello there,
Thank you for your interest in our theme. To answer your questions :
1. Geeks is a WordPress theme only. It cannot be used to make PWA.
2. Geeks theme and TutorLMS are fully translatable. Please note to use multiple languages, you’ll have to rely on third-party plugins like WPML or Polylang.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
I dont show set course price option on course page, how to set price for particular course
Hello there,
Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
Hello, I sent a message to support 
Hello there,
Thank you for purchasing our theme and for reaching us. Our support staff have responded to your ticket. Please take a look and let us know if you have any other questions or need further help.
Kindest Regards, Ibrahim
Hey! Do you plan update theme to add courses from frontend, because adding courses from backend is not serious. Theme is really great. Thanks!
Hello there,
Thank you for your interest in our theme. Geeks theme is built for TutorLMS and supports all its features. Frontend submission is available for Tutor LMS Pro customers which is a paid plugin.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, you can integrated with Memebership restrict contet pro plugin? for restrict all access of the website? andonly can pay for register and access to all…
Hello there,
Thank you for your interest in our theme. The theme is built for TutorLMS and supports all its features. Tutor LMS does have integration with Restrict Content Pro: https://docs.themeum.com/tutor-lms/ecommerce/restrict-content-pro/
Please note the above feature may be part of the pro version.
Thanks, Ibrahim
Hello, I downloaded the theme from envato, I know support is only for themeforest buyer but I’m not asking for support, I just noticed a huge bug very annoying and want it to be fixed and also another little bug on instructor panel :
In English language, the FrontEnd Course Editor appears :
https://ibb.co/YL3JbTQIn other language like French, the FrontEnd course editor does not appears, it’s blank :
https://ibb.co/RQMPhzgIt’s a fresh install with no previous data. (and with your demo imported).
Also, on the frontend course editor, choosing a Certificate does not works, impossible to select a Certificate or edit it.
Bug n°2 :
On instructor panel, some buttons disapears with no reasons :
https://ibb.co/0ckZvvm you can see all buttons like “analytics” BUT After clicking on something like “orders” ; a lot of buttons disapears : https://ibb.co/x7FyYykCould you please correct those bugs and tell me when it’s done? After the fix, I will buy it here so I can get some support.
Waiting for your answer & fix.
Thanks a lot!
Hello there,
Thank you for reaching us. I’ll discuss this with our tech support and will release an update if required.
Kindest Regards, Ibrahim
Hello Ibrahim,
That’s great, thanks, may you told me if my report is clear enough to help your dev team?
Thanks a lot!
Hello again,
Thank you for your patience. I discussed with our tech team. We tested our theme with the latest version of Tutor LMS Pro and Geeks and did not find the issue that you’ve raised. We can only check for this issue if we are able to login to the admin panel which at the moment is reserved for ThemeForest customers only. You can email our support and we’ll check this for you.
As for the tabs in the MyAccount page, there are 2 my account pages which are : 1. WooCommerce My Account. 2. TutorLMS My Account.
Our theme tries to merge both the account links in each other my account pages. However, that my account links generated from TutorLMS Pro are not reflected and hence the issue.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hello,
For bug 1 about the front editor :
Bug occures only when Wordpress is set in French or other language than English. I tried on 2 different servers with fresh installations.
Make a demo on your server, with french wordpress, tutor lms pro 2.0.4 and your theme, and you will see the bug.
If there is no bug on your side, with french Wordpress + tutor pro 2.0.4 + last version of Geeks theme, please let me see that with my own eyes by proposing me a demo on your server.
I’m waiting for your answer.
Hello, any news after my second message from yesterday? Please keep me posted.
Hello again,
Thank you for your patience. Here is Geeks + Tutor LMS Pro + French: https://drive.google.com/file/d/1y6O8UfWCBibpK3EJCNMEHOXKOs7sXlCF/view?usp=sharing
Hope this clarifies. Let us know if you have any other questions or need further help with the theme.
Thanks, Ibrahim
Hello Ibrahim,
Thanks for the video but you did not downloaded the french translation in the update tab, so you are still using english langage for all the plugins including Tutor LMS & Tutor Pro.
Proof is : all the dashboard is still in english & the buttons at the top of the front end editor in the video are still in english instead of french (see my screenshot, you can see some buttons in french : vidéo, constructeur de cours, formateur/formatrice, données supplémentaires).
Activate french language, let Wordpress auto-download the french translation for plugins in the update tab, and then you will see the bug I warned you for.
Hope this clarifies. Let me know please.
Hello again, it’s weird, sounds like the bug is resolved. Maybe I was not on the last version of tutor lms pro.
But, the certificate panel is still not clickable, it’s impossible to do anything. Did you fixed that bug? thanks!
Hello again,
There are no issues with the certificate panel either.
Kindest Regards, Ibrahim
Hello again, Can you show me how certificate works on the front end editor or give me a demo with last version of both your theme and tutor 2.0.4 with all pro features activated and french langage? So I can test everything is fine before bying it here instead of envato elements? thanks
Hello again,
Thank you for your patience. Here you go: https://drive.google.com/file/d/1_BXVfXyZ-iuq7_pzCnQWhjJHVXTgFsgr/view?usp=sharing
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Ok thanks, what’s your certificate version please? Cause it is not working on my side 
We installed the certificate addon from TutorLMS Pro v2.0.4.
Hi,
On TutorLMS website pricing plan is : $319 for an individual plan.
1 – For example woocommerce subscription is included into this plan or not ?
Because $319 / lifetime + $199 / year = $518 + theme ( $59)
Too expansive for me
.
Thanks a lot, Regards
Hello there,
Thank you for your interest in our theme. WooCommerce subscription, TutorLMS Pro are not included with our theme.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi Ibrahim,
Could you delete this message and message just above please ?
Thanks, Regards
Hello again,
Unfortunately, we do not have an option to delete messages. You can report the message to Envato and ask them to delete.
Kindest Regards, Ibrahim
Thanks Ibrahim 
Best regards
how do i fix the page, all the page appear this way
Hello there,
Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim
Hello Sir!
This is a sales-related question. I have Envato elements subscription and I downloaded your themes Geeks and Jobhunt for my websites. I am trying to install the theme but I am getting a message “The package could not be installed. The theme is missing the style.css stylesheet.”
May I know what is the reason for this message?
Please respond.
Thanks
Hello there,
Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.
Thanks, Ibrahim