12798 comments found.
Почему у меня в карточках товара бывают разные размеры картинки? В настройках сделал стандарт для всех, но почему то не работает. И второй вопрос: Как сделать фон в теме немного серого цвета? При выборе цвета, белый сливается с темой и это очень не удобно.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, congratulations on the template which is really great. I like the feature: Theme settings > Product Archive> Page title> “Categories in page title” which shows a particular menu in the header of the category pages, with icons, category names and product counts. I wonder if it is possible, even with some changes to the template code, to show this menu also in other parts of the site, for example in the header of pages or products. Thanks!
Hello,
Thank you for your comment.
Unfortunately, it is not possible to show it in other places on the website. And we don’t have a custom code for this.
Kind Regards
OK, thank you for your kind reply. It’s a really complete and fast template. Congratulations!
Thank you very much! Feel free to contact us if you have any further questions.
Pay attention to the bug in version 6.4.2 In a variable menu, if necessary, closes the menu
Hello,
Could you please clarify what bug you mean so we can fix it in our next theme update?
Kind Regards
Just try to use the search on your phone and you will understand that this is impossible. https://prnt.sc/i9DbjFL9lhQE
It will just close when you try to enter a search query
Sorry for the inconvenience, we will fix this bug in our next theme update.
Kind Regards
The guys have really messed up in their work. Showed them a critical error. They claim that Dokan support – in fact, everything works crookedly there, importing goods gives an error when working with Woodmart. Instead of correcting a gross mistake, they started asking me first to make them a website where they can check, took the time and did. Then, instead of a solution, they began to demand an extension of support, although this is exactly a mistake, not an improvement or my wishes. This should work initially. In general, I am very disappointed, it used to be a different approach, now they behave very dishonestly.
Hi Elementor or wpbakery is in theme or I should buy it separately ?
Hello,
Thank you for contacting us.
WPBakery plugin is included with our theme. And Elementor is free so you can install it also. You don’t need to purchase anything extra to use our theme.
Kind Regards
Please refer section : Frequently bought together
Hello,
Thank you very much for your suggestion. We will consider this as a feature request.
Kind Regards
Hi Team,
We are planning to buy the theme, but one quick question. When I went through the Theme compatibility with WordPress version, after the 5.8 version I can’t see the 5.9 compatibility conformation.
Could you please confirm that your recent update covers the 5.9 compatibility or not?
Thank you
Hello,
Thank you for contacting us.
Yes, it is fully compatible with the latest WordPress and WooCommerce versions.
Kind Regards
Hello, I have a question before purchase the theme, I’m looking for a 3rd or 4th level mega menu. So in the mini-category menu on the home-page should be expanding to the next level. Example: Browse category > Category > Sub Category > Product. Is this possible? Thanks.
Hello,
Thank you for being interested in our theme.
Yes, you create multi-level navigation dropdowns with our theme.
Kind Regards
Hi, how do I hide the icons for “Add to cart/Select options” on the product grid. I also want to hide the icons on the shop pages. See image https://ibb.co/94D2L8p
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, I tried over 10 filters and none of them were fully compatible with the Woodmart partial ajax filtering theme. And finally, such a filter was found, it works with Ajax without any modifications and crutches – “Product Filter by WooBeWoo”
Hello,
Thank you for sharing your experience here. By the way, why do you need to use additional filters plugin? Isn’t WooCommerce filters functionality not enough for your store?
Kind Regards
Recently, on all sites, after uploading goods, you have to regularly click this https://prnt.sc/kBavDnw9dRiY , otherwise new attributes do not fall into the filter. This is inconvenient for my patients.
Other patients often require a “slider” type of filter, not only for prices.
Still, so far the only filter that works fine with this topic through Ajax filtering is the “Filter Everything” plugin
Ho how can I change the default title image background in all pages? Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Can we hide the below tab ( i.e. Shop, wish list, my account and compare ) which is available in mobile devices.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Does this theme requires The Elementor website builder ?
Hello,
Thank you for being interested in our theme.
Yes, the Elementor plugin is required for our theme. Note that it is free and you will be prompt to install it in one click during our WoodMart theme setup wizard process.
Kind Regards
Could you help with a code that hides the product prices on product page, archive page, product search ajax results, and product grid or carousel. Also, code should be able to hide prices of products 3-6 separate categories.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi
Do you have conflict with Litespeed cache plugin?
because when I enable only minify css in litespeed cache and in theme option all performance are of , but the page is collapse…
wordpress last version , woodrat 6.4.2 – webserver litespeed
Also we import this demo exactly : Marketplace dummy and in your site it have excellent speed but in our server with litespeed and optimization have not good mod at all.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Please Just tell me does your theme have problem with litespeed cache or not
No, we didn’t have any issues with Litespeed cache.
Thanks you for your answer , So please tell me this demo
https://woodmart.xtemos.com/demo-marketplace/demo/marketplace/
did you optimized in your side ? because I import that in our server (we have license of woodmart , don’t worry, my client already purchased that but I’m how have access to server and site) the gtmetrix and google page speed was not good like your site…
Please tell me why?!
Here is an article that should help you optimize your website as on our demo https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
hey guys,
How do I add text or additional fields to this single product view?
https://i.imgur.com/SrwAW5b.pngThanks!
Hello,
You can create a custom product page with WPBakery or Elementor and put any elements anywhere https://xtemos.com/docs-topic/single-product-page-builder/
Kind Regards
Hi,
Love this theme, very happy with it, I have two licenses. 
My supports have expired but I wanted to make you aware of an error log entry which may be related to a theme file (according to reports for other themes) ... My error log is full of the error below, but the cart and add to cart functions seem to work OK.
add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.
I’m using the latest Woodmart version.
Regards.
Hello,
Thank you for using our theme!
We checked our theme code but we don’t use “add_to_cart_fragments” at all. Probably, this error is generated by some of the installed plugins.
Kind Regards
Ah, OK. Thanks!
You are welcome! Feel free to contact us if you have any further questions.
Kind Regards
Hi Lovely Team,
When you are planning to add Buy Now button 
Also is there any chance to add order bump like https://youtu.be/wK9ZQ-7SQqo?t=447 in next update?
Also where I can find videos for new added features like customization of checkout etc which you added in last update. I tried to do but getting confuse a lot
Regards & Many Thanks
Hello,
Thank you for contacting us.
We are going to add Buy now button option in our next theme update.
We will consider your feature requests also As for our layouts builder, you can find instructions in our documentation here https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
Kind Regards
Hi, I found you released a patch on wordfence 2FA on my account page as fixed. I applied the patch but still same problem. Also when i am trying to auto fill password on header dropdown login form, the form getting hide.
Hello,
Please, please, send us your admin access so we can check what is wrong there https://themeforest.net/user/xtemos
Kind Regards
please check your email
You need to switch to my account “sidebar” style instead of “dropdown”. It should fix the problem
Kind Regards
But the problem is still on my account page.
We checked this and it works for us on the my account page https://take.ms/wng80
Thanks for the fix.
You are welcome!
Hi,
Thank you for being interested in our theme.
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
