12797 comments found.
Hi there, Can you disable link to shop from brand attribute? Thanks
Hello,
Could you please clarify where exactly you have this link on your website so we can help you? Send us a link to this page also.
Kind Regards
Hi there,
Please go to Products => Attributes => Brand(client) =>Configure Terms =>Edit brand => add a hyperlink field option, so when user clicks on the logos it is routed to the client’s webpage instead of the shop page. Hope this helps. Thanks
Hi,
Sorry, but it is still not clear to us. Attribute terms don’t have a link field. Or are you interested in adding such an option in our theme future updates?
Kind Regards
Hey, is it possible to display logo on full screen and when scrolled move the logo to header ?
Hello,
Sorry, but there is no such option in our theme. It might be possible with additional code customization.
Kind Regards
Is it suitable for wordpress 6.0? Can we install on this version?
Hello,
Thank you for your question.
Of course, you can freely update WordPress to the latest version.
Kind Regards
Is these “listing views” options are available for mobile user?. https://easyupload.io/kvj11a
Hello,
This option works for desktops only. Mobile devices have only one view that you can configure in Theme Settings.
Kind Regards
Hello, i created a custom html code to add background music, the music icon display but no audio sound comes out, why? but in the wp backend on preview you can hear the song. Why is sound playing on the website.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hi there, do you have saas version for this Theme
Hello,
Thank you for your question. Unfortunately, there is no a special SAAS demo but you can use one of the following
https://woodmart.xtemos.com/demo-smart-home/demo/smart-home/ https://woodmart.xtemos.com/demo-corporate/demo/corporate/ https://woodmart.xtemos.com/demo-landing-gadget/demo/landing-gadget/ https://woodmart.xtemos.com/demo-mobile-app/?opt=mobile_appKind Regards
Unable to buy Theme. This is due to the fact that I am from Russia and your country has blocked transactions with Russian banks. How to get around this limitation, in what other way can I buy this theme? I am not able to purchase a credit card from another country, and in our country does not work Pay Pal.
Hello, Page Youtube video background is not displayed on mobile devices. On the desktop, it perfectly displays and autoplay.
I Hope will get a reply soon as possible.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Presale question: Is these theme compatible with Klarna checkout (https://woocommerce.com/products/klarna-checkout/) and Pay with Vipps (https://wordpress.org/plugins/woo-vipps/), please? 
Hello,
Yes, it should work without any problems with these plugins. If you face any issues, contact us and we will do our best to help you.
Kind Regards
i am wondering if there is a way to have a one page order list for accepting wholesale orders.
obviously the normal ecommerce experience is too slow for someone that wants to order large quantities for a lot of different products. and if they are going to use it daily its too much trouble.
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi there! Is it possible to remove icons and “add to cart” / “select options” entirely from mouseover on product listing pages, please?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi there! I am sorry, I should have been more specific: This is a presale question, as a more general “is it possible to remove those mouseover-icons”?
Yes, of course. You can hide these elements completely.
Kind Regards
Hi
For some reason Font Awesome 5 is not showing the icons, I have added ths CSS
.wd-add-btn-replace .add-to-cart-loop:before { font-family: “Font Awesome 5 Free” !important; content: ”\f81c” !important; font-style: normal; font-weight: 300; }
But I just a square showing instead?
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
3 licence but not support for a bug /wp-content/themes/woodmart/inc/integrations/visual-composer/maps/brands.php on line 71 all last version on php 8.0
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Is Woodmart theme compatible with Wordpress 6.0?
Hello,
Thank you for contacting us.
Yes, it is fully compatible with WordPress 6.0.
Kind Regards
Hello,
How to remove or disable the top bar please ?
Thank you.
Hello,
You can disable it using our Header builder interface. Read more information in the documentation here https://xtemos.com/docs-topic/woodmart-header-builder/
Kind Regards
Thank you !!
You are welcome!
Hi, I have the catalogue mode selected on the your theme, and on the products it says “login to see prices” in the product list. It is fine on the individual product pages as nothing it there allowing me to add my own shortcoded button for enquiries. Please can you tell me how i can remove the “login to see prices” please?
?
Hello,
You can disable this option in Theme Settings -> Shop -> Login to see add to cart and prices.
Kind Regards
Wonderful! thank you
You are welcome!
Hi, The Header of the website is not showing after new wordpress update.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hi, Will make the website live and send link, had put it on maintenance mode.
Hi, I translated everything I needed. I just can’t find this one announcement. https://jmp.sh/o6EP0FX
Hello,
This text is a part of the WooCommerce plugin. You need to translate it with Loco Translate as a part of the plugin translation, not the theme.
Kind Regards
Hello, I have been using woodmart for several years and I am very satisfied. I know that I no longer have support but I would like to ask you for help with this that maybe it will help you to know. When I activate Elementor Pro, the product search does not work. Do you know the solution? Thank you very much.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Yes sure. It´s loquiero.ar Thank you!
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello, yes, I try it with TwentyTwenty and the product search works well.
In this case, please, disable all external plugins and send us your admin access using the contact form on our profile page. https://themeforest.net/user/xtemos
Kind Regards
I have sent the admin access. You can be free to disable the plugins at the momento you will work with the web. Thanks you!
Hi! could you enter the web administrator?
Hello,
No, we were not able to enter. We answered your email and waiting for your reply.
Kind Regards
oh ok, I just replied to you. Regards
