Hi there

Thanks for reaching out. For now there is no such functionality available within the theme where you can export the registrants details in CSV file etc. If you would like then I can save this as feature request for future updates of the theme. Else you can get a quote directly for you by writing to envato[at]imithemes.com

I appreciate your kind words about our work. It really do matters.

Thanks

Hi there

1. Yes, you can use WPML plugin for a multilingual website.

2. You will have to keep the campaign in no donation mode and can add in your form via shortcode in the content of the campaign.

Thanks

Hi there

Yes, you can use any page builder with this theme but the WPBakery page builder’s shortcodes needs to be manually used in any other builder to be able to add theme’s built in sections to your pages. Also the demo importer is available for the WPBakery page builder only.

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Hi there

I believe we are working on with you on a support ticket. Please follow up there.

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Hi there

There is no direct way for the registrants export unfortunately, however you can try this plugin https://wordpress.org/plugins/wp-all-export/ to export the event_registrants post type.

Thanks

Hi there

Thanks for your comment. You need to add in your API key at Theme Options => Map API https://a.cl.ly/E0uoBdgk Instructions to generate an API key can be found here: https://support.imithemes.com/knowledgebase/get-google-maps-api/

For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

Hi there

Thanks for your comment.

1. For a multilingual website you can use WPML plugin.

2. Is it for the event bookings or causes donations? For the event booking PayPal is the only option and for the causes/campaigns you can check out the available extension for payments here: https://www.wpcharitable.com/extensions/

3. You can ask about this for the campaigns from the WPCharitable plugin developer https://www.wpcharitable.com/support/

4. You can check all the available extensions here https://www.wpcharitable.com/extensions/

5. Sorry, I don’t think there is any app available for the WPCharitable plugin. The theme itself is responsive for mobile but no apps.

Thanks

Hi there

You can use this theme for an existing website if the demo import is not required. If you wish to get the pages you see in the demo then make sure you keep a backup of your current website in case of a possible problem. Google search for the old content like pages/posts will stay intact unless your current theme have some hard coded files. For polls you can use any third party plugin like this one https://wordpress.org/plugins/wp-polls/

Thanks

the demo import keeps downloading and never finish installing

Hi there

Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

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Hi there

For the event payments PayPal is the only option. You can check out our event plugin for Stripe payment gateway and Woocommerce payments support https://codecanyon.net/item/eventer-wordpress-event-manager-plugin/20972534

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Hi there

BTG theme is compatible with the latest version of Woocommerce, it’s not updated here because currently the available versions are not updated by the Envato https://a.cl.ly/d5uR7nRR

Thanks

Hi there

Please make sure that you are using the latest version of theme i.e v2.9.1 and have updated the core plugin.

For more questions or concerns open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to check your website.

Thanks

Hi there

Please open a support ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to assist you.

Thanks

Mais quand j’entre pour expliquer mon problème dans le ticket je n’arrive a saisir

Je viens de ma débrouille pour envoyer le ticket svp veuillez m’aider rapidement mon dealine est déjà terminer

Hi there

No, jQuery Slider Revolution is not included with the HTML5 version.

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Hi there

This kb should help you https://support.imithemes.com/knowledgebase/the-link-you-followed-has-expired-while-installing-theme-or-plugin/

For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new

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Hi there

Try adding this css in your website: .site-header-wrapper:before, .site-header-wrapper:after { content: ’’; display: table; } .site-header-wrapper:after { clear: both; }

For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new

Thanks

That worked! The only thing is that when I wasn’t able to enter just a single set of quotation marks: Instead the code reads: { content: ””; display; table] ....... But it worked! Thank you again for your quick reply and knowing exactly what I needed to do to fix the problem.

Glad it helped. Thanks

That code should work as well, make sure the quote marks are fine since there chances that they gets converted from the comment here.

I understand your point but this is how the Envato support system works. You may contact envato[at]imithemes.com for one time tech support.

Thanks

The quotation marks were the problem! They had been copied and pasted in backwards! Once I corrected it the share icon images became visible and I was still able to use the sticky social share plugin. Thank you so much! I realize imi themes has no control over Envato’s decisions about how they run the support system, and I do appreciate the extra help you provide. I’m going to see if the non-profit of this website can pay for another 6 months of support, I am most appreciative of your technical expertise and quick responses. Thank you very much!

Glad it helped. Thanks

Hi there

There shouldn’t be any problem with entering your license key for WPBakery page builder and updating it at your end. If you are getting any error then share it’s details by opening a ticket here: https://support.imithemes.com/help/ticket/new

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Hi there

This has been noticed and will be fixed in the next update of theme releasing this weekend.

Thanks

thank you

Hi there

For the campaigns, WPCharitable plugin have these extensions https://www.wpcharitable.com/extensions/ but it doesn’t support Woocommerce. You may use Give plugin for your donations which this theme supports.

Thanks