235 comments found.
Hello themeforest, Was this vendor properly verified? I raised a ticket more than 14 hours ago and I am yet to get a response. I have seen similar complaints from comments as well. How do we handle such an occurence?
Hi, Thank you for contacting us
Our support time is within 24 hours. We will look into this and reply you as soon as possible
Thanks
I just bought this theme today but I am having a challenge with sign-up page. How can I enable new user registration as an admin?
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
I already raised a ticket at just about the same time. I find your response time to be a bit slow.
We will check and reply you soon
Can this theme change the hourly rate to a fixed price?
Hi, Thank you for contacting us
There are no options for the fixed price. We are using hourly prices for the bookings
Thanks
My purpose is for students to hire teachers for a fixed price, for example selling 1 combo / 1 course / 1 month for $ 1000 for example.
There are no options for the fixed price. We are using hourly prices for the bookings.
This can be done with modifications. You may hire us for that
can you tell me the revised price? thank you
Hi, Thank you for contacting us
For any modifications, you can send us an email at help.amentotech@gmail.com
Thanks
I really like this theme it really suit my needs. However, my biggest concern is that there is not demo dashboard to manag users. Do you have a dashboard feather like that available?
Hi, Thank you for contacting us
We didn’t set up any demo for the admin dashboard. What do you mean manage users?
Thanks
This interface that apply for workreap is great
Hi, Thank you for your suggestions
Thanks again
Hi there,
Does this software support multi-languages?, and RTL for Arabic language?
And can we view videos instead of images in the teacher gallery? if not can we make it as a customization and how much will it cost?
Hi, Thank you for contacting us
No, This doesn’t support WPML/multilingual or RTL. We have plan to add RTL in near future release but not sure about multilingual
Yes, video options are also available. Either you can upload videos or images
Thanks
Hello how can i see admin dashboard, and can you tell about your monetization logic
Hi, Thank you for contacting us
We didn’t setup any admin dashboard demo. You can create packages for the Tutors as well as you can get commissions on classes booking
Thanks
Can I use this theme to create a free classifieds website? It has exactly the style I am looking for, I know it is created for tutors, but I have seen that you have not yet created a specific theme for general classified ads and I very much hope that you are going to publish it because I need and like the quality of your projects.
Hi, Thank you for contacting us
This is specially designed for the Tutors and Studuents for online learning. Thank you so much for appreciating our efforts, we are not sure if we will create the design for classified
Thanks
Hello, Presale question please,
Can we change instructors to vendors ? I want to make it like a marketplace where users can sell their product not courses.
Can we have login to check the full demo ?
Thanks !
Hi, Thank you for contacting us
You can rename the names but can’t change the roles. In our theme we didn’t have a product selling feature for providers. Students can book a class with a tutor.
You can check our demo here http://amentotech.com/projects/tuturn/
Login details
http://amentotech.com/projects/tuturn/Instructor:
Email: ava@amentotech.com
Password: google
Student:
Email: chan@amentotech.com
Password: google
Thanks
Hi, I’m facing lot of issues in the theme and no help documentation available. Example: Booking button doesnt work in real system, Instructor details not showing the updated changes etc I have submitted the ticket but I was thinking these are basic features and are supposed to work. Please reply to the ticket or here urgently. thankyou
Hi, Thank you for contacting us
We are checking your tickets and reply you very soon
Please follow your tickets and our support team will be happy to reply to you.
Thanks
Hello, I will like to purchase the theme, but wanted to check if making payment while booking a tutor can be disabled from the latest update. This means students don’t have to pay for booking a tutor. As I understand the payment for tutors can already be disabled from previous versions. Much thanks
Does the theme have APP version?
Hi, Thank you for contacting us
No, we didn’t have any mobile APP and we may check this in the future
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hi, what kind of notifications does the teacher get when student has sent a message in chat ?
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hi! Why is it taking so long to load your demo site? You need to wait a few seconds to open each page. This does not pass the test in Google optimization, respectively, such a site cannot be promoted in Google search results. Maybe you don’t have optimization or the theme is making a bunch of database queries.
Hi, Thank you for contacting us
We have setup our plugin on the shared server, we are trying to move or dedicated hosting soon. It may be because of server response on our demo
Thanks
I want to buy this theme. BUT I will only buy it, if you can guarantee that once I upload it on my host, it will have the images to look exactly like in your LIVE PREVIEW.
Hi, Thank you for contacting us
We are sorry but images are just for preview. Images will not be part of final package. You can replace placeholder with your own images
Thanks
So, I will not be able to import a demo once I purchase the theme? It means that I will just get the code? What exactly will I get visually speaking?
You will be able to import the demo contents but with placeholder images.
Thanks. I am not a dev so please give me an example of what you mean by images. Is that icons or just the faces/cartoons I see here: https://amentotech.com/projects/tuturn/ and here: https://amentotech.com/projects/tuturn/login/
All the colorful icons like https://amentotech.com/projects/tuturn/wp-content/uploads/2022/04/Placeholder-1-2.png and images like this https://amentotech.com/projects/tuturn/wp-content/uploads/2022/03/img-03.png
would not be part of final package. These icons and images will be replaced with placeholders like this https://via.placeholder.com/350x150
Hi How can I use the other view of instructor listing which does not have a slideshow of pictures for each item.
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
1.Is that natural if preview or demo version is loaded a little slow!? I wanted to take a look at the “find instructors’ page on my mobile phone but unlike its computer version is so slow i waited at least 30 seconds or more for the page to be loaded. At the same time, it was a little slow when I scrolled up and down.
2. Can we add more items on Instructors’ search cards or search filters like the classes they have done, the number of students and more filters for searching the teachers?
Hi, Thank you for contacting us
1. We will check this and update you on this. Why page speed is slow
2. No, there are no such filters available
Thanks
Does this theme support online live sessions via zoom embed or any other similar platform?
Secondly, can a student see see tutors based on location proximity?
Hi, Thank you for contacting us
Once the class is booked then instructor can add the zoom, google meet or any other third party meeting link which will show on student side.
Do you mean location base listing?
Thanks
lots of bugs and issue . slow customer care
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
i have reported so many tickets . but you people are very slow to respond nd work on that
when the new version is coming
Hi, Thank you for contacting us
We are trying our best to help you, you may create a ticket and our team can help in one to one session
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
alrady creted ticket. it doesnt work
Please follow your ticket and our team would be happy to reply you
The login and signup page are not working and they are redirecting to the home page with I am viewing those pages
