In our demo it’s doing same thing when anyone clicking on web development it’s taking to single service page.

it doesnt do that on mine on the drop down menu theres only footer menu 1 i can select not any other ?

You can update this menu via customizer see screenshot: https://prnt.sc/1qjb8pg

Once you will install full demo then you have to select one page as home page from settings > reading

Thanks. But i tried to say that i would like that my web looks like the demo on Envato

Yes, It should look like our demo but you have to select one page demo as main home via settings see screenshot: https://prnt.sc/1qjb0ot

Please, Logo cant be showed. It looks like a missed file. And also, I cant change corporate colors. Please, help me

Please see our this video for changing color’s properly. https://www.youtube.com/watch?v=FgA6MwKmmc0

And you can change logo via customizer and header post types see screenshots: https://prnt.sc/1sj4y1h https://prnt.sc/1sj4zq9 https://prnt.sc/1sj51os

Thanks. And how can I edit the header of a pic? I cant find it in headers section. Its a default header

We just installed and imported linoor to latest wordpress and elementor and it’s successfully installed and imported. There is no issues. See screenshot: https://prnt.sc/1ptdw6q

Hello;

The slider appears on the edit page. However, when we open the website without an admin after the registration process, the slider part is not rendered. Screenshots are attached.

Annex1: https://jda.com.tr/hata/Hata1.jpg

Annex2: https://jda.com.tr/hata/Hata2.jpg

Best regards…

Seems like you are using speed optimizing plugin which is causing error on javascript minify. Please disable javascript minify and it will start working.

Hello;

We have also removed Javascript minifications in LiteSpeed ​​Cache Technology but still the slider does not appear.

Best regards…

Can you deactivate lightspeed and see it? may be it loading js in wrong way? We used owlcarousel to make our slides.

Hello;

Can we solve the problem with the remote connection method with Anydesk?

Best regards…

It’s not possible to fix it like that. You have to give wp-admin details to us layerdrops@gmail.com. We will check and fix that. Anydesk / remote is not a proper way to work with.

Hello;

We have sent Wp-Admin information to your e-mail address. We hope that the issue will be resolved immediately.

Kind regards…

Good work…

You can easily update font-size by css. go to dashborad > appearance > customize > additional css and add this css code(adjust px value as per your need):

/* for sub title / .banner-carousel .content-box .sub-title { font-size: your_customize_px_value; } / for title */ .banner-two .banner-carousel .content-box h1 { font-size: your_customize_px_value; }

Thank you very much for you reply. I also need to decrease the opacity of the banner slider image.

I went through the comments section and used these solutions, but they did not work.

Remove grayscale: img { filter: grayscale(0) !important; } You have to update the css for all grayscale. We did with filter: grayscale(100%); If you want to remove like slider elements effect you have to add css to customizer>custom css like: .banner-carousel .slide-item .image-layer { filter: grayscale(0%); }

and

.banner-carousel .slide-item::before { opacity: 0; } .page-banner .image-layer { opacity: 1; }

These above Additional CSS did not work. Am I doing anything wrong?

opacity and filter is different thing. opacity will hide your image but if you want to remove black and white then you have to you filter: grayscale(0);

I put exactly .banner-carousel .slide-item .image-layer { filter: grayscale(0%); } in additional CSS. Sorry, it didn’t work. I want to reduce/remove gray tint on the banner images.

Can you share your site url. If you put css correctly then it should work. You have to put css in customizer > additional css

I have installed the theme on XAMPP local server. Our current live website has old theme design. We want to replace the old theme with Linoor. So, I would not be able to share the URL. If you are ok, you may please connect through AnyDesk.

Its better to install our theme on a fresh wordpress and load demo data after that copy content one by one as per need. After that you can migrate to live production. We don’t recommend to use our theme in an old installation.

I mean it’s going to be a new website with new domain name. We have not registered the new domain name for the website. That’s why I’m first designing it on the XAMPP locally on my PC.

We’re sorry. We can’t help on local server. You have to move to a cloud server and then we can help you on issues.

Thank you for the information. I’m also trying to remove ‘latest posts’ widget from ‘sidebar’ from Privacy Policy page. It gives following error message.

“The “srpw_widget” block was affected by errors and may not function properly. Check the developer tools for more details.”

I’m able to remove other widgets.

Yes, This smart recent post widget plugin is no longer supported to widget block editor please for now deactivate that plugin which will solve your widget error and you can update widget section.

In a few days we will push this bug fix also.

Great thanks. What is the name of the plugin I need to deactivate?

Please deactivate smart recent post plugin see screenshot: https://prnt.sc/1qm6u9o

many of the images in theme appear in black and white. How to make them appear in color?

Add this css via dashboard > customizer > additional css

• img, .image-layer { filter: grayscale(0) !important; }

Thank you. I also want to change preloader background color from black to blue(our company brand color). Please help

Additional CSS you gave me ‘img, .image-layer { filter: grayscale(0) !important; }’ worked. Wonderful. Thank you.

I also want to increase preloader rotation speed.

Add this css for preloader background:

.preloader {background-color: #custom_color_code;}

for speed use this css:

.preloader .icon {animation-duration: your_prefered_value_in_mili_second(ms)}

Thank you. Preloader color changed.

But preloader speed did not increase. Please give the syntax with an example number included in the code.

for preloader animation speed use this css:

.preloader .icon {animation-duration: 1000ms;}

update that ms value as per need.

Thank you very much. It worked. I also like to reduce the dark gray tint on the home page sliding banner images. So that the images become clearly visible. Please help.

You have to add css

.banner-carousel .slide-item::before {opacity: 0;}

Please add this css and your banner will be normal.

I’m getting half visible error box at bottom right corner in red fonts ‘ERROR fo Invalid do’

it is behind ‘back to top’ button. Would you like to have a look at it please?

Show some screen shot without that impossible to help you on this

Thank you for quick response. Please check the website http://3.7.50.248. Website is still under construction. It is behind back to top button. I have disabled back to top button, so that it is properly visible.

You may using google recapcha https://prnt.sc/1v1vja8 please configure it properly or remove it. then It will be hide.

the full message is ERROR for site owner:
Invalid domain for site key

Thank you. I have removed recapcha for now. Still it is there. Does it take some time to show results?

There must be another google captcha or something or may have cache so please clean cache and check.

Thank you. The mobile view H1 banner headings are not responsive.

Please check the website in mobile view http://3.7.50.248/it-infrastructure-services/.

The word ‘infrastructure’ is broken. last 4 letters ‘ture’ appear in the next line.

I tried changing H1 font size. It still didn’t work. We have other longer headings which also have same issue. for example http://3.7.50.248/new-office-infrastructure-service/

please help

.page-banner h1 { word-break: break-word; } @media(max-width: 375px) { .page-banner h1 {font-size: 45px;} }

use this css which will solve your heading problem.

Great. Fixed it right away!! Thank you

Hi, we are unable to setup contact form. I used ‘Layout Two’ and ‘Contact Us Page Form’. I also tried ‘WP Mail SMTP’ plugin. It didn’t work. Please help

What’s the problem you are facing? We used a popular contact form 7 plugin to make our form functional. See this https://contactform7.com/docs/ may help you to setup your form

Thank you for the response. I will go through it. It says ‘There was an error trying to send your message. Please try again later.’. I went through almost 30 YouTube tutorial videos. Still it didn’t work.

Send us your site details layerdrops@gmail.com We will see why it’s not working.

Thank you for your response. I have emailed the details to your email address. looking forward to your insights.

replied to your email.

thank you for your help. I’m facing a new issue. If I click on buttons like ‘discover more’ on home page, they are opening in new tabs. It was not like this before. I want to change it to the way it was before.

‘Sponsors’ widget has changed. I don’t want to add any link there. It has become clickable. It refreshes the page after clicking. I don’t want it to refresh page. Also box items under ‘Sponsors’ widget are dim. They become bright only after hovering the mouse. Would it be possible to make the ‘box items’ remain bright all the time?

Contact through our support. Our support team will get back to you soon. http://layerdrops.ticksy.com/

Thank you for your reply. Does this theme install any cookies for website visitors?

No, We don’t use any cookies for any events.

Thank you

Hi Ashikur, I’m trying to include testimonials in the home page. I had removed it till now. When I add the testimonials widget in the home page in elementor, it does not appear the way it is in the theme option Home-2. I also want to re-add funfacts widget. That also has same issue. How do I fix it? Do I need to reimport demo data? Does reimporting demo data affect the live website?

When you will drag it you have to add all data after that it will work.

Your support has been expired. For further assistance or support please upgrade your support.

Thank you for your reply. I will inform in office regarding the extended support. Can I import demo data again? Will it erase the live website? These are the widgets that are corrupted or missing.

No, never import demo data again. It will corrupt current pages. Once you purchase extended support then send us your WP admin details. We will add dummy testimonies again for you.

i purchased Linoor – Digital Agency Services WordPress Theme. need support

created new services but not reflecting in main menu

I created new Services and i want to add in main menu

You can easily add service to menu by going to dashboard > appearance > menus > then enable service post types from screen options see screenshot: https://prnt.sc/1mat2vg