612 comments found.
The theme is very nice with so many styles and options. 1) Is there a way to show a different “Add to cart” text in add to cart button for very small screens ? Some translations text is bigger than the english one and the text does not fit inside the button. 2) In mobile screens the product filter icon in category pages is very small. Can we also add text next to the icon ?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Can I disable the store/Woocommerce functionality so I can turn this into a theme for ONLY presenting my products?
Hi,
The theme has the catalog mode function to help this. You can read our documentation to know about it
https://docs.drfuri.com/razzi/#/woocommerce/catalog-modeThanks.
Hello,
For a client of mine, I need to set up a site with (5*5) variations and consisting of approximately 3000 – 4000 products with 4 – 5 marketplaces that will work integrated with the API. That’s why it’s lightweight, doesn’t add additional load to the system, has fast and clean coding; I want to choose the most suitable theme possible. Can I use your theme comfortably while hosting thousands of different products without any additional burden? I really liked the design and functionality of the demos, but I want to choose the most suitable and optimum option directly, so that the efforts for this work do not go to waste and I do not have much time to lose. Thanks, waiting for your reply.
Hello,
I sent you by e-mail. Since I don’t have much time, I’m waiting for your reply on the subject. Will this theme cause me problems when 3000 – 4000 5*5 variant products (10000 stock code/variation) are installed, can I use it easily? Or what is the best theme for a site this size? Is your theme’s code structure clean and a lightweight theme?
What is your email? We didn’t receive it
Thanks.
你好,我申请Refund已经过半个月,请问为什么没处理吗?我坐等
We accepted it
Thanks.
All Ticksy support desks seem be down right now with 503 Service Unavailable errors, No server is available to handle this request.
It is working fine. Please check it again
Thanks.
Product images in the sliding cart appear blurry but not on the actual cart page. Which file to edit to make the images in sliding cart sharp?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hello, how do you enable “Buy Now” in the product page. It’s missing from mine and so is the “you are missing $xxx to get free shipping” Thanks in advance.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi,
I am web developer my client purchase your theme.
I have an issue in product categories page , I am using Razzi Product Filter Widget to display product categories my client want when The user has to click on a category and then click “ Show results”. Can we have it so the page is automatically found when clicked?
https://www.screencast.com/t/rf4yyPv76b19Hello,
Please create a new ticket in our support tickets system and send us your website, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
I want to report very small bug in Menu Search Design Hight in home page 3… In style.css line 3466 – you need to set Hight 62px to 64px to fix it in next update for all. Exact line 3471 for Hight. Thanks…
We will improve it.
Thank you.
@ VidalCortijo – In reference to your issues #2 & #3 I have noticed the same problems and would also like to know how this can be fixed?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Hello, I have some questions for you.
I have recently bought your theme and I am facing various inconveniences.
1.- Currently just released version 1.5.5. I would like to know how I can perform the automatic update of the theme (I have version 1.5.4). I don’t see the notice in my WordPress theme admin panel about this update.
2.- In the desktop version, specifically in the Chrome browser for macOS, when the browser is displayed full screen, on certain pages (such as Home and some others) the footer does not appear in the full width of the page. It is necessary for me that the footer is full width on all pages and in all systems and browsers).
3.- Regarding the Header, it is displayed with a full screen width, but when scrolling on any of the pages, the sticky effect of the Header is not displayed full screen, which means that the Header does not stretch to each side of the browser . It is the same problem that occurs with the Footer. What solution can you give me to this?
4.- At the time of Checking on the payment page, in the lateral sidebar where the price appears, the units purchased, the amount as well as the taxes, just before the button to make the payment, in the link of the checkbox of Terms and Conditions, a drop-down iFrame appears with said Terms and Conditions. When using the Elementor layout for the preparation of said Terms and Conditions page, the content of said iFrame is not displayed correctly as text. It seems mandatory to make a standalone page without the use of Elementor, what can you tell me about this?
5.- In version 1.5.4 I continue with the problem that the first tab in the design of a single product 5 does not get to stay closed when the product page loads. It should have been fixed in this version but the problem seems not to be fully resolved.
I wish you could help me to resolve these issues. On the other hand, I congratulate you on this topic.
I await your answers, thank you very much for your kind attention.
Best regards!
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Hello, I would like to use the “countdown” for a pre-order, so without the “discount”, “sale quantity” and “sold items” options… is there a way to just use the simple countdown option? Thanks.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Holle,在你WordPress 主题我错误购买了,因为我们的是shopity平台下载不了。上周我已经申请退款,到现在还没退款,为什么?
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/ Thanks.Please note:
Wednesday, June 15th through Sunday, June 19th are our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, June 20th when most of our team returns.
In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can. https://drfuri.ticksy.com/
Thanks!
Unable to enable Free Shipping bar
Hi there,
I can’t turn on “Free Shipping Bar” according to your instructions.
You can see my screenshot here: https://prnt.sc/a-x_l1d1DT1o
Current version of my razzi: https://prnt.sc/VYnPkdJbwJgH
Please help me.
Thank you so much.
Hi,
Please update the latest version of Razzi Addons plugin and check it again
https://docs.drfuri.com/razzi/#/update/update-pluginThanks.
Thank you so much
What is the changelog of new update ?
Hi,
We updated it. Please check it again
Thanks.
Great to see you have added the auto background layout option for the product detail page, and ability to customise it in the product data – thank you!
But it’s not quite as good as your other implementations in your Unero theme:
https://demo2.drfuri.com/unero/shop/miliraty-backpack/There’s no way to show the header as transparent so that the header colour picks up the same background colour as the product?
Or at least I couldn’t see how to make the header transparent.
I notice that your new theme Durotan has an auto background for the products but also has a transparent header.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Can we see in future a new demo page for digital product ?
Hi,
We will research and improve it next versions
Thanks.
Hello, good day, I’m working on the website of a client who acquired your theme, but I have a doubt if you can change the color of the text that is displayed when you move the cursor over the button, since in its configuration or in the documentation it is not how to change the color, the demo with which you are working is 1
https://prnt.sc/bMK4VsThPRLrHello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
As I told you, I am working on the client’s page and the client has only given me access to the page but not a purchase code and to generate the ticket I need a code, in that case, how could I do it? Is there no way to provide me with the code by this means? but in any case to request it from my client
Hi,
Sorry, we only support the customer that purchased the theme and this is fair for all customers. If you don’t have a purchase code, we can’t help you.
Thanks.
