106 comments found.
How can i change the “hero” ?
Hello, check 6.1 Homepage in the documentation https://highseastudio.com/demo/coach/docs
Pre-sale question: Hi, is it possible for me to add icons or graphic in the content pages e.g. My Story page? Now it is just text and image.
Hello. Yes, There support Elementor page builder and you can add icons or graphic, edit pages etc.
Why are the Pictures blurry and not on the wbsite after installation? Please advise
Hello, It is a general practice to blur images in themes which license does not allow to include them in demo content. You can use images whia are not blurred (with open license) and should replace blur ones for your own.
Regards, HighSea
I removed, replaced, and deleted the blured the photos but for some reason whenever I look up my website on any other computer the blured photos still show up in the backround. Instead of the pictrues Ive added. Please advise
It may be some cache. Please, create a ticket for our support via https://highsea.ticksy.com and we will help.
I’m starting to not be a happy customer when it comes to this theme. First off it’s NOT CHEAP. With it being close to $100 I expect everything to be updated, especially the woocommerce files. There is no reason for the template themes to be outdated for a $70 theme. I sent over a support ticket, just for it to not have been posted publicly. Yall need to do better when it comes to keeping yall files updated, or you need to lower the price. My woocommerce files are outdated, and the learnpress files are outdated. FIX IT.
Hello, the last update of the theme was about a month ago. We are doing our best to update themes regularly. Please follow the news about a new update coming soon.
Regards, HighSea
The Advanced Custom Fields PRO plugin seems to still be on 5.9.5 and has not been updated in over a year. Can you please confirm this.
Hello, thank you for reaching out. At the moment we are working on the update of The Advanced Custom Fields PRO plugin to the last version. And you can always write to our support for such requests.
Regards, HighSea
Mobile Menu still not fixed? All Customers cannot use our site because no menu available. :I
Hello. Please, update the theme to the last version. It was fixed in the last update. If you would still have a questions, you can write to our support. We are happy to help.
Regards, HighSea
Do you have a “live test” version of this theme?
Hello. No, at the moment we have a live demo for the preview.
Hello, i want to buy this theme, but the mobile vertion doesnt have menu. How can you fix that? TY
Thank you for reaching out. We have already fixed it, update will be available asap.
Thank you. Please let me know when this will be available. I am waiting to buy it
1-2 days. You can check the demo, we have already fixed it. If you need update right now, we can provide it via our support (just ask Mike).
Hello, theme was updated. Regards, HighSea.
Hello, is this theme compatible with WORDPRESS 9.5.1? thanks for your answer 
Hello. Yes this theme is compatible.
Not able to view the live demo. Browser complaining about certificate
Hello, thank you for reaching out. What browser do you use?
Hi I checked the demo on my mobile phone and there was no Menu button to click on. Can the user use all of the functions on their mobile device like in the desktop one? Thank you
Hello, thank you for reaching out. We are working on the fix.
We fixed it. Regards, HighSea
I have the same issue. Menu for Navigation is not on the mobile. Its displaying fine on IPad
Hello, thank you for the information. We are working to fix it asap.
We fixed it. Regards, HighSea.
Hi, the hamburger menu for navigation is only displayed on iPad format but not on smartphone (even on your demo) Thanks, Jules
Hello, thank you for the information. We are working to fix it asap.
We fixed it. Regards, HighSea.
update, update, update? You are seriously running behind
Hello, we are ready with the new update, it would be available in a couple of days.
Hello, please, check the new update. Regards, HighSea.
Really Nice. I love the design
Thank you!
Hi, Do you provide psd or XD / Figma for buyers? Great Work!
Hello, we can provide main pages in Sketch
Does the theme automatically adjust to mobile and tablet devices, if the website is created in desktop mode.
Yes, it does.
Are there any settings to be aware of to ensure this? I have created the website in desktop mode and when viewed on a tablet or mobile the alignment and sizing of some text / images is off.
We provide support via Ticksy, please create a ticket here https://highsea.ticksy.com
I cant import the One Click Demo Import life coach design template even after a long time it fails to import the template, I have a version of WordPress 5.8 and even after removing this version and installing 5.9 also failed. I hope for a solution or a refund plese
Hello, Please create a support ticket via https://highsea.ticksy.com and we will help
Hello, I have already opened ticket # 2979548 A Agent named Mike asked for the login details of my site a few days ago I sent him within the ticekt but it has been a while and still have not get an answer why I can not import the template into my WordPress site seems to have a bug on your theme
I would happy for you to give me a quick answer this is very urgent, probably there is a bug in the your template if you can not help me I would love a refund
Hi Does this template support WordPress version 5.9 and does rtl support?
Hello, Please create a support ticket via https://highsea.ticksy.com and we will help
Hi again, is there any system requirement? for example PHP time limit for the theme?
