12796 comments found.
Hi How do I make the round images ? its looks like its not a auto option
Hello,
There is no such option in our theme. It might be possible with additional code only.
Kind Regards
I’m asking about this https://i.imgur.com/UrXJgPz.png
also how do I get the icon image icon svg you are using ?
These images are rounded before uploading. All category images are in circles.
Thanks
logo is not uploading on mobile header
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Full Screen Search stopped working work after update today https://tupperwaremaroc.com/
Hello,
Please, send us your admin and FTP access so we can check what is wrong. Use the contact form here https://themeforest.net/user/xtemos
Kind Regards
Full Screen Search not work after update 6.5
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
i send you email- thanks for your support
its ok now, thanks a lot for your support
You are welcome! Feel free to contact us if you have any further questions.
Hello!
I have one question, maybe based on your experience you know what problem causes this.
You will see in the page some galleries, it seems the second image inside a single gallery can be see for a few pixels on the right border, it’s like the first image of the carousel is not covering full space, but image is big.
Do you know if there’s a way to avoid this? https://dreamupsrl.it/magnabevi/specialita/thanks anyway 
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.main-page-wrapper .wd-images-gallery .owl-stage {
display: block;
}
Kind Regards
In the cart sidebar, there are currently two options: “go to cart” and “go to checkout” and in most cases they are redundant. I would rather replace “go to checkout” with “continue shopping” that would just close the sidebar. Is there such option? If not, would you consider adding it?
Hello,
There are no such options at the moment. These buttons come with WooCommerce by default. We will consider your feature request for our future updates.
Kind Regards
after update 6.5.0 search bar not working. and its show after footer.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
This is our website link please check. https://shoppeybd.com
Please, disable all optimization plugins temporarily so we can check what is wrong.
Kind Regards
We used wp-rocket. We have temporarily disabled it as you say.
Please, switch to the parent theme also and check how it works. If it doesn’t help, please, send us your admin access.
Kind Regards
Hello sir please send me your mail. I will send you admin access.
Have you tested it with the parent theme already?
Yes I tested. its still same problem
OK, please, use the contact form here https://themeforest.net/user/xtemos
Hello,
Here is an article that should help you with your question https://xtemos.com/docs-topic/top-and-bottom-paddings/
Kind Regards
I’m using the elementor
The process is the same for the Elementor. Just edit the first section on your page and compansate that gap.
Kind Regards
I don’t know much about css, but I used it, I don’t know if it’s correct, but I’m sorry. .main-page-wrapper { padding-top: -40px;
I just need this detail to launch my website, I’m going to buy another one for another website, when I finish this one
You don’t need to use custom CSS for this. In order to get rid of it, enter the page: Dashboard > pages > find the page > edit and set margin-top -40px in the upper section settings.
the problem is that I’m not finding this configuration
Yes, it is the right place. If it doesn’t help, please, send us your admin access using the contact form here https://themeforest.net/user/xtemos
It worked, but I want it on every page.
Please, send us your website link so we can give you a custom CSS code for this.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
hello congratulations for the new update
I have some doubts regarding the search bar
1 how does the labels work? They are just any words or the categories of the store?
2. How to add the stars, I have activated the option but they do not appear.
3 Where do I find the section to enter it?
4 which theme element widget do you use to achieve this?
https://ibb.co/yR1w3S6Thank you
Hello,
Thank you for your comment.
1. You can configure them in Theme Settings -> General -> Search -> Popular requests.
2. Please, send us a link to the page where we can see this.
3. Edit the product and find this option there https://gyazo.com/f1e91bc36ae48b4317518d1d11bfbb5e
4. It is our Products grid element for WPBakery/Elementor.
Kind Regards
Thanks. I tell you
1. If I know where it is configured, the point is what words to put? because if I put words roast it sends me NOT FOUND. it only works sometimes with one word and when they are two separate words it doesn’t work.
2. I can’t do it, I’m using the old product design views and they don’t appear
3. OK
4. I have also done it in block but I don’t think it is Products grid element, rather WC Products widget (the bad thing is that the stars do not appear without qualifying)
1. You need to specify the words that have some results on your website.
2. We need to check your website to see why it doesn’t work.
4. It is a products element with a widget design. It is a new option for this element.
perfect thank you very much. I congratulate you for the great attention and work.
Cheers
You are welcome! We are happy to help
Kind Regards
Hello,
You need to click on the “cross” icon to make this field empty https://gyazo.com/3c287ec5c8898a3bb17b52fa72dd4ff9
Kind Regards
Please, send us your admin access and we will check what is wrong there.
Ok! I sent admin access by message
Could you please temporarily disable 3rd party plugins so we can check?
Hi! You were right, it’s an incompatibility with the wp-optimize plugin. But I don’t know how to solve it since I use it for caching.
It looks like it adds some extra styles. In this case, just disable this plugin temporarily to disable the mobile HTML block and then turn on again.
Hey! Problem solved. Thank you so much always! You guys are amazing!
You are always welcome!
Hello Why does the reCaptcha plugin no longer work in the template? I have a fake registration on my site and it has made me nervous Please help
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
yes i check other themes is ok but your theme not work after activated reCaptcha plugins today i recive 2000 register user in my web site
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
please send me email address
You can use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
I emailed but no one answered!
We have answered your email.
Hi, First, Amazing Theme! So many options. Can I make the ‘360 view’ and ‘click to enlarge’ buttons always open?
Thanks
Hi,
Thank you very much!
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
core plugin does not activate :((
I had to manually upload
I like the theme however you are using brand as an attribute and not taxonomy
how can I filter by taxonomy?
Also can we have a blog carousel option?
This two option would save me the use of two extra plugins – thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
how to avoid browser message:
Please select some product options before adding this product to your cart.
and place it above the addcart button
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
For your Page Speed demo site, which hosting provider have you chosen from those offered by CloudWays? Is it DigitalOcean, Vultr, Linode, AWS or Google Cloud?
Hello,
We use DigitalOcean provider for this demo website.
Kind Regards
Hello,
I have client that uses the Woodmart theme and I’ve noticed the woodmart core plugin is creating 10s of thousands of file checks via another plugin’s composer autoloader, which is affecting performance.
Are you able to optimize the autoloader by using Authoritative class maps or class map generations: https://getcomposer.org/doc/articles/autoloader-optimization.md#optimization-level-2-a-authoritative-class-mapsIt’s the current Psr0 lookup method of the opauth classes that is creating the issue, as it’s looping through every class and then checking for files with the opauth prefix.
Hopefully you can help.
Thanks, Antony
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
can i use this theme for my multiple websites ??
Hello,
Thank you for your question.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Can u provide developer license ??
There is no developer license for WordPress themes on ThemeForest.
Kind Regards
Hi! Could you tell me what dimensions woodmart uses for images? I have a very large amount of images (+55k) in various sizes and I would like to delete the dimensions that are not used because the number of files is getting too large. See my current list:
woocommerce_gallery_thumbnail (72,5 MB – Total: 7563)
woocommerce_thumbnail (203,2 MB – Total: 6783)
thumbnail (79,6 MB – Total: 7513)
medium (133,0 MB – Total: 6640)
shop_catalog (199,3 MB – Total: 6739)
shop_thumbnail (71,6 MB – Total: 7522)
wc_order_status_icon (33,1 MB – Total: 4716)
woocommerce_single (155,8 MB – Total: 1846)
medium_large (121,9 MB – Total: 2055)
large (139,1 MB – Total: 1129)
woodmart_shop_catalog_x2 (114,5 MB – Total: 1450)
shop_single (149,7 MB – Total: 1756)
1536×1536 (36,1 MB – Total: 185)
2048×2048 (2,9 MB – Total: 11)
Which ones can I delete and which ones should I keep? Thank You for your help!
Hello,
Our theme adds only one special size called “woodmart_shop_catalog_x2” and you can delete it. All other image sizes are generated by WooCommerce and WordPress and most of them are used in different places on your website.
Kind Regards
Hi! I will exclude in a test environment and understand which measures are unnecessary. Thank you very much!!
You are welcome! Feel free to contact us if you have any further questions.
i have a small issue that popped up. On mobile the filters menu appears when clicked but when trying to select something it closes the menu and doesnt allow anything to be selected. It is almost as the menu is greyed out. This is only on mobile www.lifestyleceramics.co.za. Please help
Hello,
Sorry for the inconvenience. There is a bug in our theme that is going to be fixed in our next theme update.
Kind Regards
How do I remove or change the 4 menu icons (Shop – Wishlist – Cart – My Account) that appears in the footer in the mobile version?
I found. But how do I translate the texts into my language from these icons?
Hello,
You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Best Regards
