310 comments found.
DesignThemes Core Features Plugin is making problem, how to solve this issue?
Hi there,
Thank you for reaching out to us.
We’re sorry to hear that you’re facing an issue with the DesignThemes Core Features Plugin. In order to assist you better, could you please share more details about the problem you’re experiencing? Screenshots or error messages would be very helpful.
You can contact us directly via email at support@wedesignthemes.com with the issue details, your website URL, and WordPress admin access (if possible), so our support team can investigate and help resolve the issue promptly.
Looking forward to your response.
Hi, I got an error HTTP ERROR 500 when I switched from PHP 7.4 to 8.1. All plugins and themes are updated to current versions,
Hi.,
It seems that the 500 server error might be caused by various factors. Please update your server settings as per the requirements listed below, and let us know once updated so we can attempt to upload the theme again and keep you informed:
memory_limit: 512M
post_max_size: 128M
upload_max_filesize: 128M
If you are unfamiliar with how to make these changes, kindly contact your hosting provider for assistance. Once the required values have been updated, clear your site cache and check if the server issue persists.
If the issue still occurs, please contact us directly at support@wedesignthemes.com, and we will check and assist you further.
Thank you!
There are problems with the theme, it does not work well How to import demo content edit on page not works
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
The demo has been imported But I am facing a problem with images as well as with some CSS properties Also, SELECT YOUR STYLE does not appear
Hi.,
We have reviewed your site and have not noticed any issues.
Please help us have a better understanding of it by getting back with any screenshots like references about your issues along with your site credentials (WP &FTP access logins) details via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
Hello sir how are you today 
I’m very interested in purchasing your template however my concerns are about wordpress i don’t like it and i don’t want to use it as i’m only using WHMCS right now so is there any available options that you can help me purchase your theme im looking to use whmcs i don’t like wordpress. in addition does your theme support RTL ? how does the client area looks like .. please help me with more information so i can buy.
Thank you very much
HI.,
Thank you for contacting us and showing interest in our theme.
1) First of all, you need to know this is one developed by WordPress and PHP. this theme has the WHMCS-bridge Compatible and design integration for all kinds of Domain registration, hosting, dedicated servers, cloud services, managed cloud services, IT infra services, and more.
2) This theme does support RTL languages as well.
To know more about kindly refer to the features on the item details of this theme
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734Thank you!
Regards., DesignThemes
where I can find a normal site preview? on themeforest don’t work correctly (responsive, colors change and etc… don’t work)
Hi.,
Please have a look : https://multihost.wpengine.com/
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Does this work good with the Godaddy Reseller Plugin?
Hi SpikerzZ.,
Thanks for showing interest in our theme !!
We haven’t checked any other third-party plugins in our theme, you can try using them in our theme.
k, thanks, I will be buying this theme, I hope it works
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Hi I bought the template but the Purchase Code does not work. You can help me ?
Hi Wltvitalia.,
Kindly mail your purchase code through the right bottom form @
http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.Thanks!!
Regards., DesignThemes Support.
Hi I sent the code Thanks!!
Hi Wltvitalia.,
We have replied back to your mail, that you have shared the purchase code kindly have a look.
Thanks!!
Regards., DesignThemes Support.
Hi, we have not shared the purchase code, Can you give me more details?
Hi Wltvitalia.,
We have received the purchase code from this email address, amministrazione@wltv.it can you please confirm is that your email address.
Else kindly share your issue details and purchase code to support@wedesignthemes.com we will check your query and let you know the solution.
Thanks!!
Regards., DesignThemes Support.
Hello, I confirm my email amministrazione@wltv.it
Hi Wltvitalia.,
We have replied back to this email regarding your query. kindly check them once again.
Thanks!!
Regards., DesignThemes Support.
Hi,
My existing Layer Slider won’t show after upgrading theme version 2.5 and WP 5.9.2 I can’t see the LayerSlider anymore while is existing! Also Layerslider updated to 7.1.0 see here https://nimbusweb.me/s/share/5177880/rkmppwbxsrukpu3ldmmf This is 2nd time it happened when I updated the theme.
We can see the layerslider is showing in your home page.
The layersilider is not loading and is not even selectable still showing ‘unnamed’ on selection. In addition, the LayerSlider needed to be updated from version 7.1.0 i to 7.1.2.. I saw someone from your side logged in the backend a while ago using credentials I provided to you before.
Hello, any reply to my update comment?
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Sent
We reply to your mail.,
Thank you, we look forward to helping you!
Hi, Before i buy question. Can anyone pay for one of the hosting packages created in your theme? or i need other plugins to make users have their panel to add hosting packages? your demo doesn’t click on order button, is the buying or billing system included in your theme or not?
Hi.,
Thanks for the interest!!
We are using this plugin – https://wordpress.org/plugins/whmcs-bridge/ please check this link.
Regards., DesignThemes Support.
How can I understand if demo data is uploaded? it’s taking too much time…. there is no indication 
approximately how much time is needed to be uploaded demo data? Please let me know.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.
Please send me user side panel ’s information (demo’s user name and password). I can’t check user panel and I have no idea what is it look like
Hi.,
Thanks for the interest!!
Sorry, we do not have a demo request for the “Multi-Host” theme.
Regards., DesignThemes Support.
Ok . Let me know you can send me screen shots of user panel area. How can I see the user panel ?
Oh , I checked this video and another videos related to multihost . But they were not about user side area . I mean I want to see user’s dashboard . The area which he orders hosting plan or domain and he can pay invoice. Please guide how can I view user’s dashboard ?
Hi.,
Hosting dashboard based on WHMCS plugin.,
Our theme is WHMCS Compatible, the WHMCS Bridge plugin is a free plugin you can download it from the following link : https://wordpress.org/plugins/whmcs-bridge/
Note: WHMCS Pro is an addon for the WHMCS Bridge Plugin, you must have the WHMCS Bridge plugin installed with the Pro plugin installed to unlock the pro feature enhanced visual integration in wordpress , Choose your WHMCS portal and Pretty permalinks etc. WHMCS Pro plugin is paid version and you need to purchase it. Also make sure you have already installed WHMCS software installed in your site.
We have included a custom WHMCS Template and Custom WHMCS Order Form Template
Hi,
I’m getting this error from ‘Mobile Usability> Clickable elements too close together’ ’ Mobile Usability> Content wider than screen’ from Google Search Console for this theme. How to fix it? It is bad for my mobile ranking.
Hi.,
It was the issue from wordpress 5.7update. We have already updated the theme with that fix as well. So in case you reinstall the theme, download the latest version of the theme and then install it.
Kindly refer this link for how to update the theme http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/Waiting to see your 5 star ratings. Thanks in advance.
Hi, Is it OK to update via one-click option> see here: https://nimb.ws/au71Qn instead of going all long process on your document?
Hi.,
You can download the latest version of theme from the”Downloads” tab http://themeforest.net/downloads.
Kindly refer to this link for how to update the theme : http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/
Note : Theme does not support automatic updates.
tell me how can import demo
Hi.,
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hello.
When will there be bug updates?
Hi.,
Please be more specific about your issues with some screenshots/videos so that we can check and let you know asap.
Regards., DesignThemes Support.
Hi,
My existing Layer Slider won’t show after upgrading theme version 2.3 and WP 5.6.1 I can’t see the LayerSlider anymore while is existing! When I try to select the slider I see ‘unnamed’ selection and not the slider name. Please see attached screenshot https://nimb.ws/hVjoMC how to solve this??
Hi.,
1) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
2) We have fixed WordPress 5.6.1 issue in our updated latest version, so kindly update the theme and check out the issue .
Kindly refer this link for how to update the theme
http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/Hi,
Why is this issue of slider disappearance keep returning? I was working with the Layerslider and when I saved then it won’t show again on the frontpage see attached screenshot. https://nimbusweb.me/share/5177880/rkmppwbxsrukpu3ldmmf
Hi Kiroge.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
Please update LayerSlider to ver. 6.11.5
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Good afternoon I’m having problems with the template after updating, I can’t edit the pages and post this error
Deprecated: media_buttons_context has been deprecated since version 3.5.0! Use media_buttons instead. in /home/storage/c/25/9a/handhelp2/public_html/wp-includes/functions.php on line 5148
I can’t edit the Multihost template and Widgets
https://handhelp.com.br/Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Bonjour, je reviens par la présente vous notifier que j’ai pu maintenant installé le thème… .malheureusement il y a quelques petits disfonctionnement:
1- / les images n’apparaissenet pas en bonne qualité comme sur le thème de base 2- / il y a des boutons qui manquent comme login, s’inscrire, créer un compte 2- / la partie dynamique qui permet de se connecter renvoi toujours à la page d’accuiel au click sur le bouton ’’ Creer un compte ’’
Hi.,
Thank you for contacting us.
1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
2) Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
ok, mais je ne vois pas de lien permettant d’envoyer une capture d’ecran ou même un autre fichier de type video ou image
Hi!.,
You forgot to send the domain name. Send the domain name as well.
digitalpartnersimmobilier.com
the logins link doesn’t works as in the base theme
Hi.,
We check your site , It seems you have not install the theme, shall we reset your site and import the demo again? if we reset your site it will remove all your current content is it ok for you ?
Thank you, we look forward to help you!!..
Bonjour, après l’installation du thème multi-host sur mon hébergeur via WordPress acheté sur envato themeforest, je n’arrive pas à visualiser le thème multi-host sur mon site au nom de domaine digitalpartnersimmobilier.com.C’est à dire, au lieu de voir apparaitre le thème multi-host installé et activer sur WordPress, c’est plutôt un autre thème qui apparaît.
Besoin
1-/ L’auteur peut-il m’aider à installer correctement le thème multi-host acheté sur mon hébergeur?
Bonjour , je reviens par la présente vous notifier que j’ai pu maintenant installé le thème….malheureusement il ya quelques petits disfonctionnement:
1-/les images n’apparaissenet pas en bonne qualité comme sur le thème de base 2-/il ya des bouton qui manque comme login, register, create a account 2-/la partie dynamique qui permet de se connecter renvoi toujours à la page d’accuiel au click sur le bouton ’’Creer un compte’‘
Hi.,
Thank you for contacting us.
1) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
2) Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress and FTP credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
Hellow! in my instalation cant find the dummy data button, please help me to install it, thanks
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
