12796 comments found.
Hello! I have a problem with the plugin WPML. I use shortcode for to change currency: [currency switcher]. I use the plugin WPML on different theme but i never had any problems. This is the site: https://peach-pump.com/. Currencies are change from the top bar. Nоw not work correctly. I can’t set a new currency. Is it possible this problem is come from the themе – Woodmart. When i am logged in the admin panel currencies to changing normaly – no problem. When i leaved from the admin panel, the currencies do not change, do not work correctly. Thank you!
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello, in the product list, select the product into the wish list, the wish list shows the number of new products, but after entering the wish list, I do not see any products in it, how can I solve this situation?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Is it possible to add items to cart and then submit cart information as a form instead of going to checkout?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
I managed to make it work by disabling ajax add to cart in theme options, but I lost that functionality, but that’s where the problem lies.
Hello,
Our custom AJAX for the single product page doesn’t support any custom fields added by third-party plugins. And it was always working this way and this information is written in the description of this option.
Kind Regards
I changed the gift card plugin and it fixed the problem! Thank you!
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Hello, I want to buy this theme. I will only buy one license and I want to use it on more than one site. Is that possible? I can’t get a license every time. I want to use it on other sites without a license. is it a problem for you
Hello,
Thank you for being interested in our theme.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Why you are not in SLAE promotion of Envato ? I really want to purchase your theme (my customer already did with my advice ) but I want to have that too
Would you please tell me what if we disabled the ”?wc-ajax=get_refreshed_fragments” ? I mean we did and it wont load in any page , also we change the settings in woocomerce for that , but still we have woodmart popup in our page , I mean this :
https://prnt.sc/wABdIN5kKkWT
https://prnt.sc/Efuc-DX33tBH
https://prnt.sc/6YXhVngexbyX
Hi,
Sorry, but we don’t have a discount now and don’t have such plans for the nearest future.
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, this is I face the issue with searching result of this theme.
Why are the words given in the tags not included in the search results? (https://ibb.co/BfnkYB5)
Search keyword – net
https://thivean.com/?s=net&post_type=product https://thivean.com/buy-logo/net/Thanks.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
i checked this. most theme provide tag for search result. Think this, if tag result not coming with search, for what we add tags ?
Not all “keywords” related to the product can be included in the title or content. That’s why keywords are inserted into “tags”. So they should be shown in search. .
Thanks
This functionality comes with WooCommerce and not related to our theme. And it is how it works by default.
is it possible to have a WooCommerce Linked Variations in this without plugin ? or any plans to as a similar feature in the future ?
Hello,
Could you please send us an example where we can see this feature in action to better understand your request?
Kind Regards
best example is this https://iconicwp.com/products/woocommerce-linked-variations/ but free options are available on WordPress plugins page and some cheaper options on the code section
We are thinking about this feature but this kind requires the creation of every variation as a separate product. Maybe it would be better to add an option for variable products to display all variations as separate products on the shop page?
They have the same functionality. They do the same job in the same way. But there are other plugins that use variable products and just display variations on the shop page.
Hello,
How are you able to use a <picture> tag to display webp/jpg images?
Thank you in advance.
Hello,
We use the Imagify plugin to add webp format support to our demo.
Kind Regards
Thanks.
You are welcome!
I’ve a responsive problem when I open the website using pc or make zoom for pages it appears in mobile mode
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Have a nice day, sorry but I can’t find where to translate the text for the Visitor counter.
Resolved
Hello,
How can I translate the features that came with the last update, showing the buy now and the number of people who viewed the product, into my language? I couldn’t find it with poedit.
Unfortunately, the support period has expired. I had to post here.
Hello,
You need to synchronize the translation in Loco translate for our WoodMart theme to get all the latest texts.
Kind Regards
Hello,
I can’t find the place I mentioned to you with loco translate.
I shared the screenshot. https://ibb.co/89BbbXg
I absolutely cannot translate this.
You need to edit your translation in Loco Translate and click on the “Sync” button. Then you will be able to find this text. Send us a screenshot if you still don’t see it.
Kind Regards
After the recent update, header builder button element no longer has “href” attribute. https://ibb.co/RyY6RHk Help!
Hello,
Please, update the theme to the latest version 6.5.2. We have already fixed this issue.
Kind Regards
Great! Thank you. You are awesome as usually. And thank you for all new features in this release. Keep up with the good work. 
You are welcome! Feel free to contact us if you have any further questions.
Kind Regards
Wow it’s been a while since I’ve been back, thanks for the cool updates
Hello,
Thank you very much for your comment. We are happy that you like it!
Kind Regards
Hi,
How to hide/remove some features of “Product Setting (custom metabox from theme)
I hope will get a reply soon as possible, thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, about this page: https://woodmart.xtemos.com/handmade/store-listing/ and https://woodmart.xtemos.com/handmade/store/gemma/ BUT related to the other Prebuilt Demo Websites? I am not sure if DOKAN is perfectly fine on your other Prebuilt Demo Websites … can you confirm that everything is ok, can you see something?
I wait for an answer before buying
Hello,
Thank you for contacting us.
These pages come with the Dokan plugin and they can be used with any of our demo versions.
Kind Regards
Hello Woodmart,
Your theme is really awesome and your 6.5.2 update is really nice, but how to translate your new :
BUY NOW button and people are watching this product please ?
Thank you very much, Regards
Ok fixed, we have to synchronize the theme Woodmart with Loco translate.
Thank you, have a nice day
Hello,
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
hello there hope you doing great evento team well i was buying before woodmart themes and try to install and input demo which is i like but there is issue like not properly showing cart and not showing product same as it in boarded gird which is this option available in shop page
and well i have issue general theme issues like plugin and themes and features and bordered grid pages gird page and and main top up side in shop pages so there many problems like for example if input demo which is i like and check it out after input demo so I check after like i click bordered grid so that pages now showing properly products properly as like showing themes and also if i click main pages up top in shop so there is also some pages missing like Tracking oder and few other and also not this issue only one demo all demo i did input and checked already but all there same issues like some pages missing showing and products are not showing me properly so
I did already create complain and like already create ticket and my request (#2785119 ) second request (#2788812). you are downloading new file in dashboard and also i did already install again and before factory’s reset my site after install but still there is also updated file issue i have faced
And i am so tired to fix this issue also my developers but not resoled and i have very disappointed because before my developers already build up full site after Facing this issue i can dele all site and everything and many times deactivated themes and install again but still faced issues
So please we are so late so please fix these issues immediately based I can’t wait as much as longer you said u need time for replt 5 days I don’t like
So please fix issue or you can delete old licenses theme and download new file and new themes with fresh new license might letter on not have any of issues otherwise please you can refund to me my money and i can buy themes from another brand
I have still waiting please reply as soon and with download in my dashboard new themes or you can fully properly updated and then allow me again install themes file with check everything
So i am waiting for reply Best regards
Hello,
Take our apologies that you faced problems working with our theme. But we don’t see any requests from you on our support forum. Please, create a new topic and we will help you asap. https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
here is my two request check it out. (#2785119 ) second request (#2788812)
i was already create tickets two check my request number. (#2785119 ) second request (#2788812)
We got only one support topic from you. Please, continue the conversation on our support forum.
i was emailed to evento market 2 three time and also i mentioned request number and they are update themes but still there issues i have faced like some pages missing not showing after when i input demo in my website
and here is i know i did create topic one so please did you check mmy issues did resolved and when you resolved then i can install themes in my website
because i did install many times and checked but there is still have issues which is i did mention my old topic
please reply i am waiting and now i have times only for this topic and i want to fix this issue immediately
We have replied to your support topic. If you are not satisfied with our theme, you can request a refund here https://themeforest.net/refund_requests/new
For some reason I can’t edit my HTML blocks … editing them with WP bakery is not a option…
Newest version of theme and wp bakery is installed.
WP b bakery is chosen and main builder in the setting.
Please help, what am I missing?
https://ibb.co/BP96M1yHello,
You need to enable WPBakery page builder for HTML Blocks. You can do this in Dashboard -> WPBakery page builder -> Role manager -> Post types -> cms_block
Kind Regards
The latest update 6.5 The page titles no longer work on WooCommerce pages but work fine on other pages (about us) is this because I’m using megamarket ? I cant use the extra options like Image for the category page title
how can I enable the option to be usable ??
A few other features don’t seam to work either, do I need to import the default Woodmart Main theme as well, this is is a little frustrating how do I get everything to work ? with megamarket design ?
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Thanks for the reply, I managed to sort it by editing the shop page with elementor and adding the page title option https://i.imgur.com/FpTvHD6.jpeg to the megamarket design
We are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
