39 comments found.
Im requesting the .mo Language File for the language settings tab under the theme option
Hi, please send us a support ticket. Our team will help you. Thanks.
Presale question, is it RTL supported?
Yes, RTL supported. Thaks.
This theme has a lot of problems. How am I working on it? I did not get support on time. It’s also detrimental to my time management.
1. The theme has no WhatsApp icon in the social link. 2. Cannot add bullets easily. 3. Have no theme customize video tutorial or documentation. 4. If I write my problem, I got solution after 3-5 days. 5. Still, I am suffering widget problem over the 2 weeks, did not get any proper solutions.
Is this working process? How to handle my client?
PRIVATE TICKET #3191423
Okay.
My ticket number is PRIVATE TICKET #3191423
ThemeKalia is not giving me any more service because I gave one star. I don’t know how logical it is. It is true that I did not get service on time. But instead of giving me service, they are asking me to add more stars. I copied and pasted the text of my last email directly below, read it and tell me where my fault lies.
==========================
“My replied 2 weeks ago on January 24, 2023 at 5:19pm Dear Jubaye,
Your time is much appreciated.
I am quite startled that you are attempting to blackmail me. You will not forget that you failed to offer timely service to me. I notified you of an issue on January 7, 2023, and it was resolved on January 17, 2023. Throughout these 15 days, my customer put me in a variety of difficult circumstances. In addition, 15% of my job price has been removed since I was unable to reach the deadline. When I could discover no other options, I wrote this review. And with this article, my issue has been resolved. Is it termed ‘service’?
My new problem also passed four days ago. You are blackmailing me into giving you five stars without having solved my new issue. Have you ever considered how low-minded that is?
Can the amount taken from my bill be refunded? Can you return the amount of nonsense I’ve had to endure? Please let me know whether the item may be returned. Obviously, you cannot. So, why are you just exerting pressure?
I have bought several themes but have never encountered a scenario like this. It is as humiliating for me as for you.
I hope you don’t make too much of it. Please delegate the service if you do not intend to do it.
Thank you for your understanding.
Ekhtiar Hassan Shabuj”
please add support woocommerce
We have not plan at this moment. Thanks.
Hello Support Team. Great theme, Please let me know if we have color customisation available on this theme. Can I change the whole theme colors?? or I need to keep the colors same.
Yes, color customization available.
Hello Team, I purchase the theme but didn’t find the color customisation of whole theme feature in it. Can you help me find it?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi, Please add the ability to select the left and right sidebar-widge of the visa section
Because the sidebar-widget is shown on mobile first
Hi, please send us a support ticket. Our team will help you. Thanks
hello sir,
I am not getting it till now. Please sir help me. I do not have much money to spend. Your demos are not working, they are not installed after so many tries.
In theme Kalia import option it shows importing done after 9-8-10 % of processing.
Hi, please send us a support ticket. Our team will help you. Thanks.
YOU MENTION THERE ONE CLICK DEMO IMPORT. NOW, HOW MUCH TIME YOU NEED TO TELL ME HOW I CAN IMPORT DEMO???
Hi, please send us a support ticket. Our team will help you. Thanks.
PRIVATE TICKET #3083313
Hi, you got a reply from our support team. Thanks.
i have purchased this theme just because of the Demo content or Demo template but there is no option to import the demo. Please help me regarding this. I i just paid this much money for a template. otherwise, it’s just waste of money for me.
just tell me how i can import all the pages Showen in the template?
Please tell me i don’t have time to wait…
Hello, is there anyone who can solve my issue and tell me where can i get a reply from your side? i raised the ticket but did not get a reply. Please solve my problem or refund my money.
Hi, please send us a support ticket. Our team will help you. Thanks.
i already sent it yesterday.
please send your ticket ID. Thanks.
it is an amazing theme however:
1- The header/menu is not sticky on mobile, is it an easy option to enable on responsive (theme settings) ?
2- Can I make the footer to be two columns on the responsive as there is only one now showing, is it easy to do in the theme settings?
https://ibb.co/4fG3D1Q
Hi, please send us a support ticket. Our team will help you. Thanks.
No reply received from the support department. ThemeKalia is actually waisting my time, because I could not even upload the theme on my website.
Hi, please send your ticket id. Thanks.
Downloaded Immigo Theme but while uploading receiving this message continuously.
“The link you followed has expired”
This is really unfortunate right from the start. What will happen next, I don’t know. My customer is waiting and I am unable to upload it on his website.
Good luck!
Thanks 
Nice Work! Best of luck with more sale
Thanks
Nice work
Thanks
Congratulations! Nice Work, GLWS
Thanks
Great Work,Congratulations GLWS
Thanks
Congratulations, best of luck with sales
Thanks
Great work!
Thanks
