12796 comments found.
Our SEO consultant send this msg to us.
” Text/HTML Ratio: This page’s ratio of text to HTML code 2.52%
Original content is by far the single most important element to search engines. Low Text to HTML ratio indicates little content for search engines to index. We consider it to be good practice to have a Text to HTML ratio of at least 10% and ideal above 20% “
Site – thivean.com
can you please tell me how we fix this with woodmart theme? and this will affect to the theme UI or future theme updates?
Thank you.
Hello,
It looks like a general recommendation for your website and not as a theme issue that could be fixed with some code. As far as we understand from your message, your website lacks useful content and texts according to your seo consultant.
Kind Regards
Pre-sale Questions
Thanks for creating a great WordPress WooCommerce theme. We are interested in buy this theme. Please add new features in this theme.
1. Tab Toggle. For example, there should be see more and less more buttons in short description, description, additional information, reviews, others tab. Screenshot:- https://ibb.co/r4p6LJd https://ibb.co/DYkRDhk
2. Product title two limit for shop page, product page and cart page and after 3 dot (”...”) and after add see more toggle
3. Add to cart button change to “Go to Cart” button after Product is added in the cart or product already added in the cart. Screenshot:- https://ibb.co/0f50GvB
4. Review design. 1st add average rating score and review voteup and votedown button and add review publish date. 2nd add new star rating design to number rating design. For example:- (⭐⭐⭐⭐⭐) instead of (5 ⭐) Screenshot:-https://ibb.co/fxmfbt1 https://ibb.co/hs7znqk
Hello,
Thank you very much for being interested in our theme.
1. Our theme already has such an option for WPBakery and Elementor text sections. You can see an example on our demo here https://woodmart.xtemos.com/megamarket/
2. WoodMart has an option to limit product titles in one or two lines on the shop page.
3. & 4. We will consider these points as feature requests for our future updates.
Kind Regards
Hello,
please check the incompatibility with Variation Swatches For WooCommerce. When activated, some of the theme options disappear. https://gyazo.com/a36272a38651bee5a4600eecce969541Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Just letting your know Patch 385230
didnt work did the update to 6.5.3 and patched however firefox mobile and safari on ios tested description works but auto collapse once scrolls to the bottom.
please fix my support is ended but that topic is not finalised i see the person who raised it still having issues.
Hello,
Try to apply the patch `386450` in Dashboard -> WoodMart -> Patcher.
Kind Regards
that fixed it thank you did the patch yesterday more issues i see
360 degree images arent loading stuck at 0% unsure which patch caused it
its fully patched
Patch ID Description Date 386576
FIXED: Single product gallery swatches image issue. 2022-06-27 15:20:13 Applied 386491
FIXED: Page title background image with presets 2022-06-27 12:24:04 Applied 386450
FIXED: Single product accordion issue. 2022-06-27 10:27:32 Applied 385321
FIXED: HTML tag issue in AJAX product tabs element. 2022-06-22 14:17:30 Applied
I know my support is expired im sorry about that :/. and really appretiate the comment. am building another site and going to re do my corp site using your theme so will be buying 2 more licences soon as well. and a side project will require more licences as well cause i really love your theme and i have learend a ton from your pages and blocks
Thank you very much for using our theme for your projects.
Do you mean that you still have a problem with 360-degree images? Could you please send us a link where we can see this?
Kind Regards
www.techguysa.co.za scroll down to where it says pc builder for example it shows 0% same with https://www.techguysa.co.za/products/astro-a50-wireless-base-station-for-ps4-pc-ps5-requires-astro-hdmi-adapter/
and no this is a new issue
Please, disable all external plugins and send us your admin access so we can check what is wrong there.
Kind Regards
Hello We added Google Social login but after authenticate it returns to 404 page no found without login! By the way facebook login is working well.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
I apologize for writing longer message in my previous above post here –
https://themeforest.net/comments/28422373 Would appreciate and expect you to respond each query and in detail with clarification
That would really help for my multiple site projects.
I expect you won’t disappoint me.
Kind Regards
Hello,
Thank you for contacting us. Yes, we will review all your points and consider implementing in our future updates.
Kind Regards
I like one thing that you keep the support forum open for non-customers also. This is extremely good and positive approach to retain transparency. And helped new users, like me, to see how your support team responds, and frequently. And how things work.
Please maintain and Keep up the good work.
Pre-sales – On the other hand, would like to say, that unfortunately I could not any of your theme’s existing layout and styling that matches the how it appears on recent e-commerce portals or sites.
I found the theme lacks elegant ecommerce base appearance, including many of such features.
Many New comer Authors on this marketplace, are coming up with looks, styling and many e-commerce based features, and WMart being one of the Dominant players in the section are still not coming up with these standard features.
I have lots of hope with you, and keeping an eye on your template since long. I can see that few other users have pointed out this too. And requested few of below features too.
Below is what I meant by and referring with-
a). Sidebar filters with checkboxes are missing in WMart.
b). Auto load with Ajax price filter has come up long days back, but missing in WM. That is the moment user drag the price slider and release, it starts showing results without clicking the filter button. Or else,
c) Min and Max price Values boxes alongwith slider. As with slider visitor cannot enter his desire value. It drags with increments and with large values d). Border around attributer filters like size, type terms and others
All above, can be seen here-
https://bit.ly/3yhW5WK
Also-
e) Enhanced Ajax search, that shows products as well as each category that searchable term falls under
f) Arrows each side to display more categories on shop page, rather than wrapping in next line
g) Numbers to show for results including All option. Specially besides displayed number of results
https://i2.paste.pics/HDE9M.png
Other than that Most standard and awaited features like –
h) Bundled product offer
i) Quantity discount within theme to be displayed on product page
j) Off Canvas Side cart with more options to show and styling
https://i2.paste.pics/HDEM0.png
k) Multi step checkout,eomething like below page
Url – https://bit.ly/3ylTF9w
l)Advance coupon feature or full support of any such plugin
All above points and requests can be easily seen from below Urls. These will help you understand in a better way –
https://bit.ly/3bvvaOf
https://bit.ly/3yhW5WK
I really have lots of hope with you, and want to use the theme for couple of our sites.
Please let me know, are you planning to add above features
Please forgive me, If I wrote anything wrong above, or if any of my words hurt you some way or other.
I actually want to motivate you and want you to be the best. Nothing else
Regards
Hello,
Thank you very much for being interested in our theme and for your valuable feedback! We will review them one by one and consider adding them to our future updates.
Kind Regards
Where can I find the pre-made slider like on the homepage of ‘demo-watches’?
Hello,
Thank you for contacting us.
Premade sliders come with our dummy content only. You can import the demo version with the slider via Dashboard -> WoodMart -> Dummy content.
Kind Regards
Can I add it to an existing website? Won’t it affect anything already in place?
Thank you for your quick reply.
If you didn’t import our dummy content before then it will be imported togather with the demo version. It will override your current Theme Settings and widgets. And also import some dummy posts, products, projects, pages and sliders.
Kind Regards
Is there a way to make an exact copy of the slider like on the homepage of ‘demo-watches’?
In this case, you need to create the slider from scratch since there are no other ways to import it. You can also use hero section from our Templates library in WPBakery or Elementor as a base for your slides https://woodmart.xtemos.com/woodmart_element/glasses-hero-section/
Kind Regards
Thank you, I found the way around with Furniture Slider https://tupperwaremaroc.com/home-test/ and it worked well for me. You are the best, guy!
Great, thank you! Feel free to contact us if you have any further questions.
Kind Regards
when trying to import demo version, it says like below quoted:
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
I did, but can not import…. someone there????
Hello,
Take our apologies for any problems you faced with our theme. If you submitted a topic then it will be managed by our developers very soon so please continued the conversation there.
Kind Regards
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
I have submitted the ticket for helping fixing the demo import. it is urgent and please help fix it asap, our theme looks beautiful but demo does not come yet…
Hello,
Take our apologies for any problems you faced with our theme. If you submitted a topic then it will be managed by our developers very soon so please continued the conversation there.
Kind Regards
yes, we did but waiting for soon reply, thank you
why can’t I use the demo? just installed, import demo failed…
dummy content demo stying does not come, can not be imported….waiting for urgent support
Hello,
Take our apologies for any problems you faced with our theme. If you submitted a topic then it will be managed by our developers very soon so please continued the conversation there.
Kind Regards
Where do I find the icon you are using in the theme demos ?
Any thoughts of adding Rankmath support in one of the next updates as a alternative for yoast ?
Hello,
Most of our demo icons are downloaded from this service https://www.flaticon.com/ Rankmath should work with our theme without problems already. Let us know if you face any problems.
Kind Regards
Thanks
You are welcome!
Hi,
I noticed the new feature BUY NOW doesn’t have any functionality to edit in the product Layouts. https://i.gyazo.com/6a1d7e57d52a7e9b8359b72f77e4bed0.png
For example if I wanted to change the font size for ADD TO BASKET this has no impact on the new feature BUY NOW.
It’s not a problem for me as I am able to rectify this using CSS. But might be a issue for other customers.
Regards
Follow-up to my previous message.
Product rating also not displaying when using layouts to design a product.
As seen here. https://i.gyazo.com/75d3e5d5b02268280855746a3c200949.mp4
Hello,
You can customize it using our buttons styles options in Theme Settings. Read more information in the documentation https://xtemos.com/docs-topic/buy-now-button/ As for product rating, could you please check if this product has this element displayed when the custom Layout is turned off?
Kind Regards
Hello, —
Mobile description Shown Blank.
I loaded the patcher myself but for me the problem doesn’t go away. https://xtemos.com/forums/topic/mobile-description-shown-blank/
Hello,
Try to apply the patch `386450` in Dashboard -> WoodMart -> Patcher.
Kind Regards
Thanks for the effort Unfortunately, it doesn’t work for me
It looks like a browser cache problem. Try to test it it the incognito window. And send us a link to the page where we can see this also.
Kind Regards
There really was a problem with that.
Now it’s solved 
Thanks for your very quick help
You are welcome! Feel free to contact us if you have any further questions.
Kind Regards
does slider revolution needs to be installed? has the theme already included this plugin? on the admin, there is plugin update notice,
Hello,
Yes, our theme includes this plugin and it will be installed along with other plugins during the setup wizard.
Kind Regards
Hello! Where i can activate a recently viewed products on single product page?
Hello,
Read an instruction about our recently viewed products element in our documentation https://xtemos.com/docs-topic/recently-viewed-products/
Kind Regards
Sir few days back i worked on a client site that is having woodmart theme their is no issue with the theme but not necessarily i press the patch of 22/6/22 something on single product patch. And got some issues on single product page ( note: please provide revert patch button option beside the apply button. if the user got some issues with patch then he can revert the patch) thank you.
Hello,
We will consider adding this function in our future updates. As for now, you can just reinstall the theme downloaded on ThemeForest to restore the original files.
Kind Regards
Thanks for your response dear author i reinstalled the theme after that also in patcher section it is showing that APPLIED i think that version is stored in database so it is automatically showing like that so please consider adding the REVERT BUTTON IN YOUR future updates as soon as possible thankyou . Kind regards
OK, thank you for the feedback. We will consider this as a feature request.
Hello! Please upgrade the attribute filter widget.
1) Make it possible to select multiple attributes (same as category). This will allow you to create a filter with attributes for a specific category, there will be no need to add each attribute, otherwise there will be thousands of them.
2) Add a checkbox
Hello,
Thank you for your feature requests. We will consider them for our future updates.
Kind Regards
Hello! How to move product categories to the top above the product list? They are mixed with products and it is not clear to the user where the product is where the category is.
https://ibb.co/ct7nfbTHello,
There is no such option on the default WooCommerce shop page. You can do this using our WoodMart shop page custom layout built with WPBakery or Elementor. Read our documentation here https://xtemos.com/docs-topic/shop-page-builder/
Kind Regards
I’m very disappointed by you support team, i have created a topic, here’s its link https://xtemos.com/forums/topic/remove-the-age-header-being-set-to-zero/ never get any response for 2 days, team has asked me to provide admin access, i sent them but response, it will be better to get a refund as i can see there is no one in this support
Hello,
Take our apologies that you faced problems working with our theme. We have sent you a fix to your problem. So please check it and reply to this topic on the forum.
Kind Regards
