46 comments found.
Hello, just purchased theme. Installed demo content, but only 1 of the 4 demo pages is there. Please advise…
There is no setup button in the demo import area to select the page I want to import as it explains in your documentation.
Hi. Currently using Allegro theme that has reached end of life. I’ve got some presale questions for Huntor theme:
1. Can this theme be made to be full width? For example: it’s a boxed layout for me and the menu and footer doesn’t reach the edges of the screen
2. I have thousands of products that require many sub categories. I like “Home Demo 3” product category navigation but on mobile it doesn’t include the sub-categories. Can the theme display these sub categories for the products for easy mobile navigation? i.e if I want to buy Handgun Ammo under the category “Shooting” there is no way to get to this category on mobile on the demo example.
3. Will my products carry over from Allegro theme to the Huntor theme smoothly?
For further conversation, please send the detail to our gmail themelexus@gmail.com, we will check and support you asap. Thanks
There seems to be an error with the navigation on the theme when viewing the website in mobile. Tapping/Clicking the navigation doesn’t open up the navi.
Also do you have a changelog?
I should mention that mobile menu toggle doesnt appear to work using Microsoft Edge*
Also, on mobile, is it possible to have a 2 column shop page and not a single column?
This is more related to me prior to purchasing. Please see attached loom: https://www.loom.com/share/fa5a53162601430391ee34e5ce36c7e7 using Microsoft Edge.
Hi there, the navigation still works fine. If you got any issues, please contact us via themelexus@gmail.com, we will check and help you asap. Thanks
Pre purchase question.
I plan to use this template for renting trekking and safari gears and equipment.
I don’t need my clients t pay online, rather in cash.
Will this theme function better in rental ? and is there an option for pay in cash ?
Hi there, Our theme supports the payments as screenshots: https://ibb.co/74SPjBJ 1. Yes, it’s available in cash 2. No, it’s not available rental function. You have to customize it. For further conversation, please send the detail to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
in your opinion, is it possible to customize it to fit the gear renting industry.
Hi, thanks for contacting us. Our theme doesn’t support your requirement features, hence, it can be customized, you can do it or ask our help with custom work. If you are interested in, please contact us via themelexus@gmail.com, we will check and reply you asap. Thanks
I’m sorry I’m doing this question here but there is NO support for this Huntor template in your support site. Even with my purchase number. So the question is: I want to eliminate the “map lines” background on the product pages because it’s confusing for the user. How can I do? Is it via CSS? The question it;s because it seems that the background is loading from a server and not from the wordpress files itself. My purchase number is: c890cf44-0009-4068-bef5-d1d2ecad834d – 8 Oct 2021 Thank you for your help.
Don’t worry. I found where and it’s changed now. Thank you.
Thanks so much! For further technical issues, please send detail to our ticket to our ticket system: https://themelexus.ticksy.com/, our dev will check and support you asap. Thanks
Hey! I bought the theme a year ago and the client started to give me work to do on the website this month. I’m almost done with it but i can’t activate the category sidebar in the shop page. I mean i activated it and it won’t display. I need help since this seems to be a theme bug. I activate the sidebar and it won’t show up. Thanks! (www.armedm.ro)
Hi there, Thanks for contacting us. It is not a bug. You need to set configuration for shop page:
For example: Medilazar theme To open your shop page, you can open link: yourdomain/shop
Our theme supports some premade styles https://prnt.sc/1mor75y
To display, you have to configure for your shop with the following guide:
1. to enable a shop page, you have to configure in WooCommerce default: Dashboard > WooCommerce > Choose Shop https://prnt.sc/1gjof72
2. To set your shop with one of available style of shop or products, as you see on our demo at submenu, you have to:
Dashboard > Customize > WooCommerce Layout: 1column, leftsidebar, right sidebar Number of products, etc
After your configuration, you will see the shop display as one of style we show you on demo. For example: To show shop like this: http://demo2.themelexus.com/medilazar/shop/?osf_woocommerce_archive_style=full&osf_woocommerce_archive_columns=4
You can set at Customize > WooCommerce With no sidebar 4 columns 12 products
To add sidebar for shop, you can follow this guide: https://wpdocs.gitbook.io/medilazar/content-management/woocommerce-shop/shop-layout
If you can not, please send your detail with your account admin to our ticket https://themelexus.ticksy.com/, our dev will check and help you asap.
Thanks
Thank you for your reply. But unfortunately i did set up the shop page and when i went to Customize > WooCommerce I don’t have those settings.
“You can set at Customize > WooCommerce With no sidebar 4 columns 12 products”=> this didn’t work aswell.
If i go to Customize > Widget > WooCommerce Shop and add Product Categories list it looks very off and not matching the theme at all and very different from the demo. It’s on the shop page (Magazin), you can check it. Thanks!
We installed the theme but it is just a blog page for the homepage? How do we get to uploading the whole site so we can properly edit?
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi there, 1. Please ensure that your website meets our requirement first: – Contact server admin or use Cpanel account to enable allow_url_fopen = 1 - Make sure your server supports JSON files - Set permission for all files and folder at the same link: https://www.siteground.com/tutorials/ftp/change-permissions/
2. To import demo, please see our video, steps are the same: https://www.youtube.com/watch?v=BzqKX2bCKrM3. If you still can not import demo, please send your detail WordPress account admin https://themelexus.ticksy.com/, our dev will check and import demo for Free asap. Thanks
Please post your latest version number and change log.
Hi there, Our theme is compatible with the latest version of WordPress. Theme version is 1.0.4. We don’t have change log. For further technical support, please submit to our ticket https://themelexus.ticksy.com/ with your account admin, our dev will check and help you asap. Thanks
My support expired , i have now finished all my project and i have issues with speed in filters , can you help me because i have problem with customers. https://apachi.gr/
Hi, You should renew your support package to get our technical support. Or send the details to our gmail themelexus@gmail.com, we will check and reply you asap. Thanks
Something happend with my filters speed , i already send you a ticket! The filters are too slow for no reason , my dev check already everything!
Hi there, Please kindly check your email, our dev has replied to you already. Thanks
Nice Work, I will use this theme for my website: https://huntingtopic.com/using-the-fastest-crossbow-pros-and-cons/ Thanks
Thanks
Hey I downloaded the theme on Envato. Now there is, it no longer there. I have the problem that I have no Thank you page after someone has bought. how can I fix this
Hi there, 1. You can download the latest version of theme on your Envato account. 2. If you need any our support, please send the details of your issues with your site info to our ticket https://themelexus.ticksy.com/, our dev will check and help you asap. Thanks
This template does not meet the stated capabilities at all. Where to edit store pages? Where is the selection of display options like in your demo preview? Where to change the blog template I need to choose: Blog Right Sidebar but I do not see how to do it. Everything is very sad. I am disappointed!
Hi, Please don’t worry about this. For all your questions, please contact us via https://themelexus.ticksy.com/ with your account admin, our dev works there. She will guide and help you asap. thanks
Hi! I have some questions about working(customizing) the Huntor theme. There is block HOT THIS WEEK I need to do some changes on this block for example I wanna add text-align styles and add the rate stars in this block, but I can not find the settings. You can see the sample on the screenshot https://prnt.sc/107pdmm but
Hi, please send the detail with your account info to our ticket https://themelexus.ticksy.com/. Our developer works there. He will help you asap. Thanks
I’m sure I did something silly but when I click “shop” it loads a blank template page with no content.
Hi, Pls send detail your issues with your site information to https://themelexus.ticksy.com , our technical support team will check and help you. Thanks,
Hi, You updated the theme Dec 30th, if I delete the current theme version and re-download the theme again from theme forest will the version on theme forest be the updated/fixed version of the theme? and will this version be able to import all of the demo files (Home page 2, 3 and 4 missing and BG images) that didn’t import previously? thanks.
Hi there, There are some changes in CSS file in our theme update version. To get update version, you can: - Download the latest version on ThemeForest -> Unzip file and re-upload theme.zip file to server
Or update again style.css file
Regards,
Hello, i can still buy this theme, or it is no longer available … I ask because I get an error when previewing.
Hi there, Thanks for choosing our theme. Its demo works now. You can check it and ask us via http://themelexus.ticksy.com/, our dev will support you soon. Regards,
Hey I wanted to install the demos but I get an ERROR 500 why?
Hi there, For your issues, pls contact us at https://themelexus.ticksy.com/ and attach your site info also, our technical support team will check and help you. Thanks,
I try to send you ticket and not working your site! i try to import demo data and i have only home 1 without images
Hi there, thanks for choosing our theme. Please contact us at https://themelexus.ticksy.com/ (the system works now) and attach your site info also, our technical support team will check and help you. Thanks,
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks Mate!
I can’t find the theme in the support submit a ticket page
Hello Mate, you can submit ticket at here https://themelexus.ticksy.com/, our dev will check and support for you quickly! Thanks
