12796 comments found.
hi how to show the ’’woocommerce-info” in custom product page? I think you’ve forgotten create this item for custom product page. thanks.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I’m really tired of mold and ruins I have purchased the most powerful vps server You have provided the best paid plugins I don’t have a problem so far, that the site’s speed is not increasing Even a single product page does not get any increase in its speed, it strays strangely between 23 – 32 This is very annoying, I have tried all solutions
When I look at the following link, I am very surprised How did you get this result? https://woocommerce-625997-2033187.cloudwaysapps.com/Hello,
In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards XTemos Studio
Hi, I tried to make an account on your support platform Xtemos but it tells the email was already there (which is not true because I never made one) it never sent me the link to change the password and I made another account with another email and with the same form tells me that it already exists but never sends me the password. So I leave my problem here. When try to login in my account in your theme and I press that I forgot the password, then I am redirected to a page and after that, receive and link (in my email) to change the password, but the problem is when I click on the link to recover the password, it sends me back to my account to access with email and password but it does not direct me to change the password.
Could you please help me to fix this? Thanks
Hello,
Please, send us your email and purchase code so we can check what is wrong with your account. You can use the contact form here https://themeforest.net/user/xtemos As for your question, it is a WooCommerce functionality so could you please check how it works with the default WordPress theme to see if it is our theme issue or not?
Kind Regards
Thank you! The problem was the All in One SEO plugin made a really mess in the checkout and emails sent from the store. I send the email with my code and email to help me with my account in your support. The best theme I’ve bought so far and I’ve bought over 100!! Thank You! 
Great, we are glad that you sorted it out!
And thank you for your feedback
How do I enable ajax update refresh upon quantity change on the cart page?
Currently the user has to click the update button, can this update be automated when the user changes a quantity on the cart page?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi,
How can I change the font size and style to uppercase on the main menu bar?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
1- Woodmart or any of its themes, already have templates built in flex-box element?
2- In Tethys, store brands are structured in the url like this …/brands/name-brand, in Woodmard ../filter=brand, is there any way to revert it to make it equal to Tethys?
3- I would like to use Woodmart without Woocomerce, but some woodmart templates require the installation of woo, don’t you think this could be optional? What doesn’t work, let us change it for other widgets, but let us import the partially completed template.
Hello,
Thank you for contacting us.
1. We use flexbox CSS rules in most of our themes.
2. You can use both archives and filters in any of the themes.
3. You might need to install WooCommerce to import our dummy content and then simply remove the plugin. Our theme will continue to work without any problems.
Kind Regards
Hi there, I have noticed that my submen (html blocks) tkae about 20 seconds to load / open. Why is this?
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
How do I provide you admin access?
You can use the contact form on our profile page.
Hi, Does it support multi-vendor options? I personally prefer using Dokan. So I would like to know if it compatible with Dokan and wcEazy (https://wceazy.com/ )
Hello,
Thank you for contacting us! Yes, it is fully compatible with these plugins.
Kind Regards
Здравствуйте. За 59 долларов я покупаю более 70+ шаблонов разных или 1 шаблон на выбор?
Hello. For $59, am I buying 70+ different templates or 1 template to choose from?
Hello,
You purchase our WoodMart theme with more than 70 demo versions. You can import any of the premade demo templates or switch between themes at any time.
Kind Regards
Any thoughts of borrowing a few ideas from blocksy ? It is very good and easy to user the customizer is excellent much faster to make site wide changes a few I thought would be useful. The theme customizer is much better than most theme example the General Options Global Color Palette Typography
Hello,
Thank you for your comment. Would you be able to send us some screenshots of interesting features you like about this theme and recommend implementing them in our theme also?
Kind Regards
Here are a few few screen shots but the best option to get a good idea would be to install it on a test site and see https://i.imgur.com/l3MGzdF.png https://i.imgur.com/W3FOYWY.png https://i.imgur.com/vdFDKR6.png https://i.imgur.com/oQ816sd.png
it has a lot of modern feature almost all other themes would be considered behind in some key area
Thank you for your suggestions! We will review them for our future updates.
Kind Regards
Hello, I have a problem with my woodmart theme. When i go to Theme settings > Product archive > Product styles > the Hover on product Choose one of those hover effects for products display is not showing on my settings anymore. I DON’T KNOW WHY OR HOW TO RESOLVE THIS, Please kindly help
Hello,
Please, provide us with your admin access so we can log in and check this on your side. And attach some screenshots of the problem as well. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance.
I have sent my reply, to the link you sent me
Why “header bottum” not work at mobile device?
https://ibb.co/HBK96jSHello,
Click on the “edit” button for the last row in your header and make sure that it is not hidden on mobile devices.
Kind Regards
Its work, thank you very much.
You are welcome!
Hello, I have some multilanguage related presale questions.
1. I am afraid of using WPML as it has so many problems and bugs nowadays. Is this theme fully compatible with Translatepress Pro as well? 2. If I choose Translatepress, do you suggest to use Elementor or WPBakery for a 3 language webshop with 1000+ product?
Kind Regadrds,
Hello,
Thank you for being interested in our theme.
We can guarantee that our theme is fully compatible with WPML. But, unfortunately, we haven’t tested it with Translatepress plugin yet.
Kind Regards
Hello, I have just moved my site from staging to the live domain and now the SVG Icons are not appearing in Info Boxes. I have logged a ticket.
Hello,
Thank you for creating a topic. It will be answered by one of our specialists very soon.
Kind Regards
Hello,
Please i need know hot to add other categories to megamarket meny like your’s on the demo for example (Dropdown settings, add icon…) https://prnt.sc/UbgSIh5cl_d-
Hello,
You can manage your menu via Appearance -> Menus. Read more information in our documentation here https://xtemos.com/docs-topic/create-mega-menu/
Kind Regards
Hello! Is there a way with the widget -> AJAX Products tabs Settings -> Products tab Settings. The products are visualized by default on one line. Is there a way to visualize the products in two lines. Is there a way to add code. Thank you very much!
I make little correction, i mean row. Is there a way with the widget -> AJAX Products tabs Settings -> Products tab Settings. The products are visualized by default on one row. Is there a way to visualize the products in two rows. Is there a way to add code. Thank you very much!
Hello,
Could you please send us a screenshot that illustrates your request so we can better understand it? Thank you in advance.
Kind Regards
Hello,
Can you take screenshots of the image size settings in the Megamarket demo. I’ve read your resource in this regard, but it’s confusing. I notice that in this demo your images are 700×800 but here:https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/ you wrote that in your demos you use:
Product main image: width: 800px; height: 1200px
Please describe the exact settings and sizes you used. Thanks !
Hello,
Sure, here is a screenshot from our customizer settings for the Megamarket demo https://gyazo.com/51adef537bb5bf78e962b9d08dc1bdc8
Kind Regards
hello, i am trying to use your newly added mega market template, but i am not able to find an option to edit category page like you have created a dedicated page for https://woodmart.xtemos.com/megamarket/product-category/bathroom/. please tell me how to edit/remove that page . thanks
Hello,
You can customize or remove this layout in WordPress dashboard -> Layouts -> Products archive.
Kind Regards
Hello i have a problem
When I logout there are not affected changes and when I login as a admin every saved changes are correctly…
How to fix it ?
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi
When I logout there are not affected changes and when I login as a admin every saved changes are correctly…
Even if i change the theme and logout it shows woodmart theme again
How to fix it ?
thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
