215 comments found.
Hi guys quick one but first id just like to expand on the last question by saying the plugin you mention does accept other payment methods if i understand correct but you would need to upgrade to a pro account with the paid membership pro plugin.
Hi 5thKindTv,
Please send a wp-admin access to gentechtree@gmail.com. Thanks.
I want to buy this theme but i wanna ask which payment gateway used for subscription , i can use Woocommerce!?
Hi Ntarjoseph,
We used https://wordpress.org/plugins/paid-member-subscriptions/.
It support paypal only.
Thanks.
Hi Gentech,
I hope all is well. I trying to solve a couple of issues with the “blog” page and have not been able to find a solution. Please let me know how to fix to the problems below:
1. I want to limit the number of posts to appear on the blog page to “9” before the “load more” button or “pagination” appears. Where do I select the number of posts for the blog page?
2. Somehow, Both “published” and “draft” posts appear on the blog page. Only published posts are supposed to appear. How do I solve this issue?
Thanks!
Best regards,
Carlos
Hi garydelorenz, You can change value from setting, Please see the screenshot: https://nimb.ws/GgSJx9 Thanks
Greetings… I have written several times for support and have had no response. I need help for vimeo api key.
Hi codech,
you have to grab it from your Vimeo account. Please refer the video: https://www.youtube.com/watch?v=DY-Hw4YJX2s
Thanks
Is it possible to use this for live streaming from AWS (Amazon Web Services)?
Hi cre8ivestudiosak, We haven’t tested it with our theme. Can you please send a sample link? Thanks
Have a presale question: Suppose I want to make pay per view mode on streaming videos, but I want the user can watch the video for a pre-defined time-period. for example, there is a video, which is costs 10USD and user can stream unlimited times, but for a month only, after one month the user needs to purchase again for that video. Is it possible?
Hi shankamley, Sorry, pay per view is not supported. Thanks
Is there any mod to test, I wanted to see the dashboard
Hi darlissonalencar, There no mod to test. Thanks
Hi,
I hope all is well. I have a question regarding paragraphs. I’m having trouble having the posts display normal paragraphs after creating them in Wordpress. The text always looks as a single block. In order to create paragraphs on the posts I have to use the
code.
How can I get the posts to show regular paragraphs without the need of using additional coding in the post?
Thanks!
Best regards.
Hi there, Can you please share screenshots related to your issues? Please drop a mail at gentechtreedesign@gmail.com. Thanks
Hi Gentech, I hope you are having a great day. I’m still waiting for a reply to my email regarding the paragraph formatting issue. I’ve sent two emails already. Please advice. Thanks!
Hi garydelorenz, Sorry for the delay. Please check your mail. Thanks
@garydelorenz care to share how you disabled the little + sign? I need to remove that sign and the share and heart signs as well. @gentechtreedesign is there a menu for this or do we need to customize the theme from a coding standpoint?
I removed it by editing the code but if you have it somewhere in the theme just let me know
Hi pateplay,
Please check the theme options. https://nimb.ws/TtfJ1m Thanks
i have search button with the theme but how to make it works ?
HI sbessot, search button is working. if you face any issue then record a screencat and send a mail to us. Thanks.
Will I be able to turn the web into a mobile application, cause I want to purchase it
Hi CashoutMedia, Sorry, for now we have only a web version. Thanks
Hi, Could you please provide me with an add-on that makes the sign-up page accept a phone number instead of email address? I want a phone number from a user, not an email address. I tried to change it but didn’t work. Please, help me with this.
Hi yoyo2p, We used free membership plugin. https://wordpress.org/plugins/paid-member-subscriptions/
So it is not possible.
Thanks
Is there any way I can change the email field into a phone field? I really need this. It’s not possible because it is related to WordPress registration?
Hi yoyo2p, According to WordPress registration rule email address is required. So for now it is not possible. Please read their forum: https://wordpress.org/support/topic/stop-mandatory-email-on-registration-or-use-phone-numbers-instead/ Thanks
working with self-host videos? and get auto thumbnail?
HI AnonymousGroup, Yes it is working with self-hosted videos but get auto thumbnail is not supported. Thanks
Hi your theme look great, Is that can addon other payment integration plugin?
Hi tvdrashow, Sorry this is not available. Thanks
when you releasing WordPress 5.9.x
HI woodysGFX,
We will release in next week.
Thanks
Looks great but cannot find in demos a situation where the user playlist can show on the right as video thumbnails along the main video in Center evident all the time like a simple video player with shown thumb playlist on the right (or left or bottom) so the videos can play one after the other without changing the window. I hope you understand what I am saying.
also is autoplay supported along with automatic play next with audio engaged? Thanks
HI Freesongs, This feature is not available. Thanks
Hi ! I have another question about the payment gateways ; what do you mean by “do dome customization” ?
Do we have to use another plug-in ? Or do we have to code ?
Thanks in advance,
HI nicolaspeyron2, You have to code. Thanks.
Amazing theme but it stucks on Import demo content, it’s been 2 hours already and still trying to import demo content, please help.
it turns out that my sever has freezed, after restart it works perfectly now, thanks for this awesome theme 
Good
Hi,
I noticed that when the pages banner is disabled, the post titles also get disabled. I think this is a glitch because if you post a news article, the headline should appear on top of the post, even when the page banners are disable.
How do I enable the post titles without enabling the page titles? Thanks!
Best regards
HI garydelorenz, Please help us with some screenshots regarding to your issues. Thanks.
Hi garydelorenz, Please drop a main on gentechtreedesign@gmail.com. So we can provide a latest file with changes. Thanks
Hi. I’ve sent a couple of messages to your email regarding the issue with the post titles. But I have not gotten a response. Please advise.
Thanks!
Hi garydelorenz,
Ok we will check and come back to you soon.
Thanks.
Thank you. I’ve waiting on your advice on this issue for over two weeks now.
Hi garydelorenz, Please check the mail.
Thank you so much! It worked!
Welcome
Hello. I have some pre-sale inquiries – In Subscription Plans can I add other payment methods from Argentina such as MercadoPago or Mobbex?
Hi there, Sorry but this payment gateway is not supported. Thanks.