75 comments found.
Can you please reply to my support ticket from 2 weeks ago? We have a valid licence with Envato for this and would appreciate a reply.
Hi there, can you please check support ticket https://flexipress.ticksy.com/ticket/4311582/ from 4 days ago? We haven’t had a reply from you as yet. Thanks!
2 weeks and still no reply to our support ticket.
Hello,
I’m getting this error:
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the housico domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later.
Can you please update your theme? Thank you!
Can you guys update this theme? It is very outdated.
Hi, please answer a ticket about not being able to import the demo content – Field wbc_demo_importer could not be displayed.
Hi, we’ve just replied to your ticket so please check it. Most probably there’s a conflict between plugins that is causing the issue. Thanks!
hello plaese ch eck my reply: PRIVATE TICKET #3679665
bad support
We’ve just answered your ticket and happy to confirm that the issue has been fixed. Thanks and cheers!
Hello, i want when click to the markers open a windows contain text! can you check my ticket !
check my reply on ticket : #3679665
Hello, we’ve just replied to your ticket so please check it again and reply there. Thanks!
I have purchased this template about 1 week ago and ran into some trouble with the activation, created a ticket to have the support team help me with the rest and still waiting for a response. Any suggestions?
Your ticket has been answered. Please check your inbox. Sorry for any inconvenience caused. Thanks!
I bought this template some time ago but it hasn’t been used, we would like to use it but it’s not possible if it isn’t reset first, can you help me?
Hi, we’ve reset your license and you can use it again without any issues. If you need any further help, please submit a ticket in the support center. Please check you inbox for full details. Thanks ^FP
Hi, a few hours ago the LICENSE was VALID, now I have INVALID LICENSE again !!! Thanks a lot, I would just like to activate the DEMO version!!! Could you help me, PLEASE?
Sure, we have reset your license again. If the issue persists, please contact us via here with your WP login details and we will be happy to help you. Thanks!
hi sir i just bought the construction theme second times,my brother want to do the similar website like my one, but i dont know if i backup my website to install in his new website, does that will be working ? and where can i get the purchase code.tks
Hi, you can duplicate your site and then add the purchase code to the new site. Here’s where you can get the purchase code. Thanks!
hi i already install the housico theme for my brother,but i dont know why a little problem, in my brother,s dashboard not showing the housico buttom, i already submit the problem to support center, hope can help..tks
hi sir or modam ,hope can support us to fix the problem or teach us how to do it ,tks
hi already two days, who can help me to fix the problem,tks
hi i try to upload theme many times ,no fix the problem, this time found the purchase code invalid. can u help me to fix the problem,tks and when i finish install the theme,and active it and put the purchase code to it, but the theme no like full version. i try many times .,all no work like my first time to use your theme, my old website is hoie.co.nz , my brother want the same one,,but i dont konow already 2 days past, no one suppot me to fix the problem,....
Hi,
Please refer to our answer in your ticket #3631663 and feel free to reply there.
Thanks!
Where can I download demos? I only see 1 demo on your Demo Importer.
edit: okay i got it. all demo pages in single demo.
Hi Omer, glad you were able to figure it out! If you have any more questions or need further assistance, feel free to ask. Enjoy exploring the theme!
Can I get the dummy images related to this theme?
The images shown in the demo are copyrighted and that is why they have a watermark when imported. You should consider using your own images. Thanks!
when I trying to log as usually there show me error like this what is the wrong here I couldn’t use my usual details. “The file wp-config.php already exists. If you need to reset any of the configuration items in this file, please delete it first. You may try installing now.”
We took a closer look at your site but couldn’t replicate the issue. http://www.k2consultants.lk/wp-login.php is showing properly the login page. If you still need help with this please kindly submit a ticket in the support center https://flexipress.ticksy.com/ for further support. Thanks ^FP
When I change my menu items and save them this issue shows from a new page. How I can fix this?
Your access is
denied
nav-menus.phpAccess denied due to firewall policy violation
Your issue ID for support is: 648fe75b-7-587caf7f-c0000000
Hi, can you send me version 6.6.13 of Slider Revolution? The current version 6.5.17 released with Housico theme is very out of date. Thanks
Hi, please contact us via the support center or the contact form on our profile page. Thanks!
Hi, is version 1.8 of Housico compatible with Wordpress 6.2?
Yes, it is compatible just make sure to remove line 67 in the options.php file that is located in wp-content/plugins/housico-options folder before activating Housico Options shortcode.
I am running version 1.8 of plugins Housico Options and Housico Shortcodes.
What is the actual line of code that needs to be removed, because in my version of the file line 67 is just a closing paragraph code . Is the line that needs to be commented out <?php echo esc_html__( 'Tags', 'housico-options' ); ?>:
Also, what is the order that I should do things? Deactivate Housico Shortcode, make the change to Housico Options -options.php file, upgrade Wordpress to 6.2, then reactivate Housico Shortcode?
Thanks Nicola
Hi Nicola,
Looks that you have already modified the code (you can find the exact fix here). You simply need to upgrade to the latest WP version and everything should work fine. Theme files won’t be affected and updated.
Best ^FP
<?php echo esc_html__( 'Tags', 'housico-options' ); ?>:
Still ok to upgrade to Wordpress 6.2?
That code is wrapped with a html paragraph with class=”item-tags”, the support editor stripped out the html.
You have already removed the line in questions so you should be able to upgrade without any issues. Thanks!
Could you please let me know how to change the colour of vc_btn which is being used for the ‘read more’ buttons on the blog posts page? Juicy Pink really doesn’t work on my site! Thanks!
Hi,
Please kindly submit a ticket in the support center or reach us via here and we will be glad to help you out. Please make sure to send us your site URL as well.
Thanks!
I tried support but I have to pay $41.13 for this question to be answered which seems a little strong! – URL is https://www.ddggroundworks.com/projects/
Nope, please read carefully our answer above. You can also reach us via the contact form on our profile page.
Best ^FP
OK, thanks! 
You’re welcome!
Hi,
I purchased and activate license this theme .but i delete wordpress on the without deactivate license. i installed wordpress again and now i says: Purchase code has used in another domain.
what can i do to activate the license again?
Hi,
We’ve just answered your ticket in the support center, so please check it and let us know there if you need any further assistance.
Kind regards
Hi Guys im having trouble with 2 plugins WP Bakery and Slider Revolution, actually i have a license active but the support are not longer available, can you help to know what i need to do in my case? www.bymconstructions.com PD; The plugins fail when i tried to updated with amessage: Download failed. A valid URL was not provided.
Forget about! i just download again the theme,unzipped and update manually just the plugins mentioned, and now are working fine! thanks anyway!
Hi, glad you managed to solve out the issue. If you need any further assistance please feel free to submit a ticket to the support center https://flexipress.ticksy.com/. Best ^FP
Hello,
My site has been down. I had to deactivate the Housico Options Plugin before the site came back, but the logo has disappeared and is replaced with your housico logo and the font of the website has changed too. Can you advice on how i can activate the plugin and get my site to the original design.
I know my support has expired, please help a brother
www.foretechmachinery.com
Many thanks Carl
Hello Carl, we’ve just sent you a reply via email, so please check your inbox. Thanks!
Okay, thanks a mil
You’re always welcome!
Hello, since we update the wordpress website, on the 6th version, we have a bug on it. when we activate, the housico options, we have the the following message : Theme URL: Housico
Author: FlexiPress
Version: 1.7.1
Tags:
Il y a eu une erreur critique sur ce site.
En apprendre plus sur le débogage de WordPress.
Thanks in advance for the reply. web adress : https://www.bati-concept42.fr
I hope a quick reply.
Thanks
Hi,
That is an issue caused by WP 6.0. To fix that you need to delete line 67 of options.php which is located at wp-content/plugins/bakery-options/:
<?php echo $this->theme->display( 'Tags' ); ?>
Kind regards
The theme is producing lots of critical errors making website down please help
Hello,
Please try to modify options.php file which is located at wp-content/plugins/housico-options by deleting line 67:
<?php echo $this->theme->display( 'Tags' ); ?>
Kind regards ^FP
