12801 comments found.
Hello
On a single product page, the product gallery grid can become vertical on the computer. But on mobile it is still horizontal and takes up a lot of space.
On mobile, only add to cart appears in the sticky section. It would be nice if the quick buy button and the add to cart were side by side.
Also, does the theme have multilingual support? We will do it in Arabic, the order will be rtl and the currency will change. Which plugin should we use?
Hello,
Yes, it is how our product gallery works. There is not enough space on mobile devices to show thumbnails vertically.
Yes, you can display Buy now button next to the add-to-cart button https://gyazo.com/925a7540fde67f856ae6c61d9cb350a2
Our theme support multilingual and RTL. We prefer using WPML for this.
Kind Regards
yes, I have activated quick buy next to add to cart. But there is only add to cart in the sticky part on mobile. There, add to cart and buy fast should be side by side. On the sticky part. What is the file path here, let’s add it with code. Because this is very important to us.
Yes, it works on the desktop only. There is no option for mobile devices at the moment.
Kind Regards
Hello, i know that my support is expired, but it’s just a tiny question… Can i open a Woodmart Popup (WP Bakery) from Revolution Slider?
Hello,
There is no such option in our theme. It might be possible with additional code customization only.
Kind Regards
Xtermos, I figure out, u take note, 1.- create a Popup on WP Bakery, 2.- Associate on the row a custom class with display none, 3.- On revolution slider, create a button with a class attr = wd-open-popup and href the #id pre configured on WP Backery Popup Widget … so we done. It Work Well. 
best regards.
Great, we are glad that you sorted it out!
Pre Sales
I watch your demos and could not find these –
a) Greying-out of Out of stock variation swatch
b) Red cross on that same out of stock variation
And, Pointer state as – Not allowed on Add to Cart button, until All avaiable variations are selected, like here-
https://i2.paste.pics/HMIV0.png
These have become too common on e-commerce sites. Even woocommerce themes have implemented these, as here –
https://demo4.drfuri.com/razzi/shop/classic-ultrarange-rapid/
Sorry to share, but I found that your theme is lacking many such common functions. Like enhanced side cart, Bundled products, beautiful cart and multi-step checkout pages.
Even the multi checkbox based side filters on Shop are missing too.
Are you planning to add such functions. Please suggest, too curious to know.
Regards
Hello,
Thank you for contacting us.
Yes, all variations will be marked as out of stock in our theme if they are not available. As for other features, they are not included in those themes. They come with third-party plugins that are installed together with the theme. You can use most of these plugins with our theme as well. But our theme has a lot of included functionality. Everything you see on our demo is included with the theme without additional plugins.
Kind Regards
Yes, all variations will be marked as out of stock in our theme…Yes, but this happened, only when a user selects the variation. Prior to that nobody knows about that. And this is what is quite frustrating.
User may make-up their mind to buy by viewing images and other details, but they only realized, that the specific variation is Out-Of-stock, once and only after selecting it or a combination.
I think, this is how your theme also works, currently.
I just gave one of the Name. This theme might be using third-party plugin, but there are literally other woocommerce themes, that have already come up with this and other features. It can be seen from Betheme too, they are not using any 3rd party plugin. Infact they are using their own Builder for whole site. And have brought Greying out of unavailable variation –
https://i2.paste.pics/HN1UX.png
Similarly, other things can be adapted. Like- Red cross on unavailable variation too, and Pointer – Not allowed on Add to cart, until all variation options are selected.
Betheme is mainly under Business category, and not a proper woocommerce theme. But yours is specifically a woo based theme.
I know, so far, your theme has got inbuilt features and do not use 3rd party for many features. So just wondering, if you can come up with such features, within the Theme itself.
Including but not limited to, enhanced side cart, Bundled products, and others.
Regards
Thank you for your suggestions. We will surely consider them for our future updates.
After update, my homepage and some other pages don’t work well. My header is gone, and on mobile the homepage is not responsive anymore. Also some other pages are not responsive.
https://www.desmidlifestyle.nlHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Hello, do you know if there’s a feature in your theme for creating new widget areas? or should I install a dedicated plugin?
Hello,
Yes, you can create new widget areas via WordPress Dashboard -> Sidebars -> Add new.
Kind Regards
I can’t buy separate licenses for each site, the dollar is high here. i will buy it once and use it without license
Hello,
One regular license allows you to use our theme for a single project only. If you are going to create multiple websites with our theme, then you need to purchase one regular license per domain.
Kind Regards
Unfortunately I can’t do it this way. I will buy a license, use it on multiple sites. I will use other sites without license
Sorry, but you will not be allowed to install and activate our theme for multiple website. Read more about Envato licenses policy here https://themeforest.net/licenses/standard
I have installed it now, I am using it, I will install more
Hi there,
Please create a theme for Non-Profit? It’s missing !
Hello,
Thank you for your suggestion. We will consider this for our future updates.
Kind Regards
friends. what is the possibility that at some point there will be a demo for fast food with home delivery, that the purchase is fast, you can see a demo at kfc in ecuador. I await your comments
Hello,
Thank you for contacting us.
Currently, we don’t have such plans but will definitely consider this for our future updates.
Kind Regards
Hi, Is there a way to hide upsells and cross-sells products when the products is out of stock?
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi, every day I am getting email:
An error of type E_ERROR was caused in line 161 of the file /home/xxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php. Error message: Uncaught Error: Class ‘XTS\Modules\Layouts\Single_Product’ not found in /home/xxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php:161 Stack trace: #0 /home/xxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php(131): XTS\Modules\Layouts\Main->get_layout_id() #1 /home/xxx/public_html/wp-content/themes/neathome/inc/template-tags/template-tags.php(959): XTS\Modules\Layouts\Main->has_custom_layout() #2 /home/xxx/public_html/wp-includes/class-wp-hook.php(307): woodmart_page_title() #3 /home/xxx/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #4 /home/xxx/public_html/wp-includes/plugin.php(476): WP_Hook->do_action() #5 /home/xxx/public_html/wp-content/themes/neathome/inc/template-tags/template-tags.php(815): do_action() #6 /home/xxx/public_html/wp-content/themes/neathom
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Everyday I am getting email from WP about the technical issue with a site:
An error of type E_ERROR was caused in line 161 of the file /home/xxxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php. Error message: Uncaught Error: Class ‘XTS\Modules\Layouts\Single_Product’ not found in /home/xxxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php:161 Stack trace: #0 /home/xxxx/public_html/wp-content/themes/neathome/inc/modules/layouts/class-main.php(131): XTS\Modules\Layouts\Main->get_layout_id() #1 /home/xxxx/public_html/wp-content/themes/neathome/inc/template-tags/template-tags.php(959): XTS\Modules\Layouts\Main->has_custom_layout() #2 /home/xxxx/public_html/wp-includes/class-wp-hook.php(307): woodmart_page_title() #3 /home/xxxx/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #4 /home/xxxx/public_html/wp-includes/plugin.php(476): WP_Hook->do_action() #5 /home/xxxx/public_html/wp-content/themes/neathome/inc/template-tags/template-tags.php(815): do_action() #6 /home/xxxx/public_html/wp-content/themes/neathom
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
add_action( ‘woocommerce_after_shop_loop_item’, ‘remove_add_to_cart_buttons’, 1 );
function remove_add_to_cart_buttons() {
if( is_product_category() || is_shop()) {
remove_action( 'woocommerce_after_shop_loop_item', 'woocommerce_template_loop_add_to_cart');
}
}stopped working after latest update! Activating hundreds of Href on pages
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
hello, I know my support has expired, but after update adding a product on a single product page does not work.
after adding a product sometimes all the products get deleted form the cart, and most of the times it does not add the product.
ALL PLUGINS have been disabled.
HEEEEEELP PLEASE 
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
prueba.trown.com.ar
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form here https://themeforest.net/user/xtemos
Thank you in advance
Sent!
It looks like some pages are loaded via http instead of https. Make sure that all pages are loaded via https on your website. You can configure this in Dashboard -> Settings -> General.
Kind Regards
Hi, Though My support is over, but I am facing problem post 6.5.4 upgrade in sidebar Section. suddenly Widgets started showing Error-
1.The “woodmart-woocommerce-layered-nav” block was affected by errors and may not function properly. Check the developer tools for more details. 2.The “woodmart-woocommerce-sort-by” block was affected by errors and may not function properly. Check the developer tools for more details. 3.The “woocommerce_products” block was affected by errors and may not function properly. Check the developer tools for more details. 4.The “woocommerce_product_categories” block was affected by errors and may not function properly. Check the developer tools for more details. 5.The “woodmart-woocommerce-layered-nav” block was affected by errors and may not function properly. Check the developer tools for more details. 6.The “woocommerce_price_filter” block was affected by errors and may not function properly. Check the developer tools for more details. 7.The “woocommerce_product_tag_cloud” block was affected by errors and may not function properly. Check the developer tools for more details. 8.The “wd-widget-stock-status” block was affected by errors and may not function properly. Check the developer tools for more details. 9.The “woodmart-ajax-search” block was affected by errors and may not function properly. Check the developer tools for more details. 10.The “woodmart-price-filter” block was affected by errors and may not function properly. Check the developer tools for more details. 11.The “text” block was affected by errors and may not function properly. Check the developer tools for more details. 12.The “recent-comments” block was affected by errors and may not function properly. Check the developer tools for more details. 13.The “categories” block was affected by errors and may not function properly. Check the developer tools for more details. 14.The “archives” block was affected by errors and may not function properly. Check the developer tools for more details.
almost all parts are showing error resultant sidebar is not loading the widgets.
could you please extend your support to fix this.
Hello,
It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/
Kind Regards
Dear Team, Thanks for your suggestion i have installed recommended plugin . this help to return me on classic view. but still Woodmart widgets are not getting visible on sidebar. where i have added widgets into sidebar.
pls suggest. Thank in advance .
Also Facing Some strange things in woodmart Product (grid or carousel) ,i have allocated some category to display all products. all products from that category are not getting loaded, some of product are repeating intern of visibility . however product counts are matching . this all sudden started post 6.5.4 upgrade.
looking for some support here.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Dear Team, please find more details on said issue 1. but still Woodmart widgets are not getting visible on the sidebar. where I have added widgets into sidebar – please find the shop page snip here attribute has been added in widgets but not visible in sidebar https://imgur.com/a/Oqgs6KD
2. Facing Some strange things in woodmart Product (grid or carousel), i have allocated some categories to display all products. all products from that category are not getting loaded, and some of the products are repeating the intern of visibility. however, product counts are matching. this all sudden started post 6.5.4 upgrade.
please find the products when accessing it through the category, all products are appearing single time (it should appear once) – https://imgur.com/a/Ju53IMs
when the same category is being displaced through woodmart product (grid or carousel) same product are appearing multiple times – https://imgur.com/a/p3netEX
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form here https://themeforest.net/user/xtemos
Thank you in advance
Dear Team, required information have been shared ,kindly extended your support.
Thank you in advance
Please, disable all external plugins first.
Kind Regards
Dear, Except Payment , Mobile APP, and WP rocket all plugin have been disabled
Please, keep plugins related to our theme only.
Thank you
hello this theme’s single product page gallery has issue. Gallery thumbnails are not of same size. I tried to regenerate thumbnails using plugin, but its not cropping thumbnails in same size. its only generating width, height is auto for thumbnails.
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
I have adjusted the thumbnails with custom css for now. but you can check most of the products have inconsistent thumbnail size
Yes, this option resizes the thumbnails but it doesn’t crop them.
Kind Regards
Hi there, is it also possible to show product variations as small “image thumbnails” instead of color swatches? This would help to illustrate variations – especially for fashion products Cheers, -a
Hello,
Thank you for your question.
Yes, you can use the following options to achieve this https://monosnap.com/file/3JOIkga7im21KNDFerF7xkbURT3qo2
Kind Regards
Hi
I have very strange situation
( I know my support is expired )
Maybe someone knows how to fix?
I set youtube video for background and when I’m logged in I can see video, but when i logout there are white solid color… I can’t find any settings and can’t figure out whats going on…??? clear cache, cookies and so on but without success…
If someone knows how to fix, please help…
Thanks in advance
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
On RTL, the new feature “number of people who viewed the product” eye icon is on the left, and it should be on the right before the number. Here is a screenshot >> https://postimg.cc/nCG1qTXW how can I fix that?
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
.wd-visits-count-number {
display: inline-flex;
margin-inline-end: 4px;
vertical-align: middle;
}
Kind Regards
Great, I think It works now. Thank you
You are welcome!
Theme is great and basic setup was easy. What I am wondering which one would be better opinion, Elementor or WP Bakery? I am familar with WP Bakery but many people keep on telling Elemetor is better, modern and faster. What I have tested, did not found anything usefull for speed or usability. So WP Bakery outdated or still good to go?
Hello,
Thank you very much for choosing WoodMart for your project and thank you for the feedback.
Both plugins are still not outdated so you can use any of them. As for us, we found Elementor more powerful, but WPBakery might be a bit faster in some cases.
Kind Regards
Hey, Moving to section is perfectly working in desktop but not in mobile.. Is it possible for you to check and help me fix the issue? I would also like to let you know that my support is expired.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
