877 comments found.
The demo would not load for me. It is stuck at 71%.
Hello,
How is everything going? If your issue hasn’t been solve, please open a support request here https://thememove.ticksy.com/, then we will guide you check and fix the problem.
Thank you.
Hi,
If we want to integrate Gmail account with WP Mail SMTP, so what is the procedure.
Awaiting your reply
Hello
You can refer this topic to do that
https://www.wpbeginner.com/wordpress-plugins/wp-mail-smtp/Regards
Hello
Does this theme include product return & exchange product plugin?
HI, do you have a brand section which shows automatically the brand of each product with logo?
Can I place the search form in other sections like the footer?
Hi,
Unfortunately, there is no option to help you display brand in product page yet.
For the search, you can edit the footer via elementor and insert a search widget to get that.
Regards
Hi,
Is it possible to change the colour of the row which contains the Menu? I could not find the setting?
I am able to change the items in the menu – not a problem – but i want to change the black bar to be a different colour – same with the text.
Also – do you have the ability to zoom on hover on the product image? not sure how this works within your theme.
Many Thanks
Hi,
We have replied to your ticket.
Please follow it for more details.
Regards
Hello, In footer “privacy Policy” page’s content have huge padding in left and right in mobile version. Thank you very much
Hi
Please open a support request here https://thememove.ticksy.com/, then we will help you check it.
Thank you
Hello there, how can I disable this from showing cos I do not need shipping calculations for digital products. Thanks https://prnt.sc/adXF-ba7-kXe
Hello
You can try to add this code to Customize > Addition Css section to remove it
.fly-cart-addon-modal-toggle[data-target="#fly-cart-modal-shipping-calculator"] {
display: none !important;
}
Regards
Thank you. It’s appearance on the cart is gone but still shows up on checkout https://prnt.sc/hkagUX4sJhjJ
Please advise. Thank you.
You can try to use this code to remove it in checkout page
.cart-footer-actions a[data-minimog-target=”#modal-cart-shipping-calculator”] { display: none !important; }
Regards
Hello. I tried the code, still no change https://prnt.sc/G2-CcKYumtOQ removed all forms of website cache and waited but still nothing.
Hello,
Please open a support request here https://thememove.ticksy.com/, we will check your site to see if there’s something wrong, then we will guide you check and fix the problem.
Thank you
Hi there, I looked at your code again and turns out the quotes you used had a problem. It works now. Thanks!! I know you are busy so that might have just been an error.
Small question though. Should I only use the insight core to update the recommended plugins even though its updates are bit behind?
Hello, the answer is yes, you should. It’s better for your site and more organized to update plugins using Insight core. Regards.
I see the Categories on the left, but not subcategories: https://minimog.thememove.com/supergear/shop/ . Is there any interface or feature to show the main category and below the subcategories?
Also, do you have a sticky add to cart area when scrolling in the product details view on desktop? (like you have it in your shopify version?)
Hello
1. You can manage the category menu here for the layout
https://prnt.sc/d9ABHFexphKS2. The sticky add to cart feature can be found here
https://prnt.sc/tn2T6-E1kQ37Regards
Hi, I installed the demo content. When I use the contact form it sends E-Mails from minimog.thememove name to my inbox. Where can I change this, I cant find it…
Hi
You should edit the contact form to edit the email information.
Please open a support request here https://thememove.ticksy.com/, then we will guide you do it better.
Thank you
Hello. You have just a great theme!
I have a few pre-sale questions:
1. On the demo site, the brands are only in the product tabs. Is it possible to show the brands on archives and single product pages?
2. Is there an option to insert descriptions for product categories? You can’t see it on your demo sites.
3. How can I insert photo in product reviews?
4. Is it possible to show all product reviews on one page?
5. Can I install my own custom font?
Hello,
For all your questions, yes, they are all possible. After purchase the theme, you can refer to our doc to set up all that features in the settings. if you have any problems during the process, you can always reach our support team via Ticksy, we’ll be happy to help.
Regards.
hi
can i use whatsapp oder button instead of add to cart and checkout option in this theme
Hello rishwanthj246. You can use Order on WhatsApp for WooCommerce plugin to create whatsapp oder button https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/
If you have any questions, feel free to ask us. We’ll be happy to help.
hi
can i use whatsapp oder button instead of add to cart and checkout option in this theme
Hello, I just replied to your other comment, please check it. Thank you.
does it include a german translation of the theme? can I also use WPBAKERY instead of elementor?
Hello
You can translate theme to any language by an only action.
Also the theme is only support to work with Elementor plugin this time.
Regards
I Bought theme; it’s not downloading plugins i am getting this error. Download failed. Forbidden
Hello,
Please open a support request here https://thememove.ticksy.com/, then we will guide you check and fix the problem.
Thank you
Hello there. I would like to import “home art” content demo, but I see only 4 available demos to import. How could I import interesting me demo?
it does’t matter …
Hello, have you got your problem solved? If you meet any technical problem related to the theme, please open a support request here https://thememove.ticksy.com/, then we will guide you check and fix the problem. Thank you.
Hello!
Everytime I activate Woocommerce I get a critical error and the site goes down. Any suggestions?
WP 6.0.1 PHP 8.0
Thanks in advance!
Hello,
Please open a support request here https://thememove.ticksy.com/, then we will guide you check and fix the problem.
Thank you
Please, respond to my tickets 3083978 and 3085987. Thank you
Hello, the support might be slow since it was weekend. Your tickets are in queue, we will check and help you asap. Thank you for your patience.
This is the best I could get:
Need help for your ecommerce optimization, contact me at https://wa.me/6281335795484
Hi. Looking nice! I’m considering buying this theme. Some questions:
1. How to create accordion product tabs. I’m looking to get all the product info displayed in accordion tabs. In your demo page I see accordion tabs on product pages are possible (-> Collapsible Tabs Information). However, in your tutorial video “Custom Tabs” I cannot see any option to set as accordion. Please tell me if this is an available feature or not, and if yes where to set it.
2. Is it possible to have the desktop header main menu displayed in hamburger style (click top left side on hamburger to open menu) just like you see it in mobile/tablet view?
3. Is it possible to filter by stock levels; meaning filter by sizes (S, M, L, XL) while respecting the stock levels? Products that are out-of-stock not showing up in the filter search.
Thank you.
Hello there,
1. Yes, that feature is available. You can turn on it in Customize.
2. Yes, you can increase mobile menu breakpoint to get this work.
3. For now filter will skip all out-of-stock products. Would you like show them. right?
Hi and thanks. 1. perfect 2. perfect 3. No, I don’t want to show out-of-stock products. Skipping out all out-of-stock products is what I’m looking for. Great.
Hi
For now filter will skip all out-of-stock products like you want.
Regards
Thanks!
Do you know if the filtering by stock levels feature require to enable “Hide out of stock items from the catalog” in the Woocommerce settings? Or not?
Yes, you will need to enable to hide out-of-stock products
thanks! that makes this feature kind of useless for me though.
Out of stock products show by default because some products allow backorders. If you want hidden these one, so just disable it
Thanks for your comment. Yes backorders or waitlists are very important. That’s why I said this feature is useless if it requires to enable “hide out-of-stock products”. Let me know if I missunderstood something. Cheers.
Sorry for misunderstood. It’s my fault.
By default Shop catalog will show all out-of-stock products. If you want to hide all out-of-stock products you have to enable option: “Out of stock visibility” It locate at: Woocommerce -> Settings -> Product -> Inventory
So, why this feature useless for you? Do you need Filter By Stock widget?
Thx. Again, I want to filter by stock status (ex. Tshirt XL is out-of-stock therefore it should not show up when filtering by size XL). You said for this to work I will need to enable “out of stock visibility”. But I don’t want to enable this because I want to keep my out-of-stock products visible and let the customers give the option to add to the waitlist. That’s why I said the filtering by stock status is useless for me if it works that way.
Thank you for the clarification. We got your idea, and we have a plan to update this feature in next update. Please wait
Great, thank you.
I’m requesting a full cash refund on my purchase. I have so much trouble trying to install a demo again and again. and I’m fed up with the support attitude I have received.
regards,
We will check it for you.
Regards
Great work!
Thank you 
After I had done some tinkering and implementing some of your suggestions, I could get a fairly good score in all web test scores (gtmetrix, webpagetest, dotcom):
It’s a wonder that my fully working website only load in 1 second:
I also got a very good score for the pagespeed desktop:
However, I really ask to you to improve your mobile version of the theme:
Overall, your theme is very good since it has many features for a good ecommerce /online store website to increase sales.
Please, I only ask you to solve the shipping calculator issue and improve the mobile version.
Thank you very much
If anyone want me to help to increase the performance and security of your websites, I offer it as a service for cheap. Message me for further information: https://wa.me/6281335795484
Hello
You can refer our document here to optimize the theme
https://minimog-wp.gitbook.io/minimog-ecommerce-wordpress-theme/update/optimize-themeRegards
